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Extended Stay America - Boston - Westborough - Connector Road

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Traveller (15)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent13%
  • Very good15%
  • Average15%
  • Poor13%
  • Terrible44%
Travellers talk about
“other guests”(2 reviews)
“esa”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Kitchenette
Multilingual Staff
Pets Allowed
2 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (65)
There are newer reviews for Extended Stay America - Boston - Westborough - Connector Road
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21 - 25 of 65 reviews
Reviewed 28 May 2017 via mobile

The front desk lady helped a lot with our reservation and was very friendly with everything I needed. The room was clean but had a very disturbing smell, like someone was smoking a cigarette earlier. I really didn't like that. They put me in another...More

Thank Jean Carlos M
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded 28 May 2017

Jean, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked the service provided by our front desk associates. That being said, we are sorry for the smoke you experienced in your room. We will follow up...More

Reviewed 20 November 2016

Lots of amenities. Full kitchen, Nice bath, Living area comfy.Layout very nice. Breakfast was very disappointing. Lack of good selections.Easy check in and check out. The location was very good easy on off the highway.More

Thank Cindy D
Response from Manager_11525, Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded 28 November 2016

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted....More

Reviewed 18 October 2016

Very quiet hotel, outstanding quest services gm is very polite and make sure you are happy with the services and room. Quest reps are very polite. Rooms are very clean and comfy. I would stay here again.More

Thank Christine C
Response from Manager_11525, Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded 31 October 2016

Thank you for taking the time to share your experience. It is great to see you valued the customer service provided by our staff and that your room accommodation were to your liking. Thank you for choosing Extended Stay Hotels. We hope to see you...More

Reviewed 31 August 2016

I have stayed at this hotel 4 times and never had a bad experience. Never. The rooms are always clean, fresh and well maintained. The front desk staff Judy, Sally and Natalie are always very friendly and always make sure that my stay is pleasant...More

1  Thank Derek R
Response from Manager_11525, Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded 15 September 2016

We appreciate you taking the time to write a review and for choosing to stay with us. I am thrilled at reading you consistently have excellent stays at our hotel. The positive comments about the customer service provided by our staff and the conditions of...More

Reviewed 29 August 2016

Rental car GPS system took us to a hotel under renovation. Staff at this location seemed occupied with other issues. Room was acceptable. Pool was far better than most. Breakfast would be a stretch other than coffee. We would consider others in similar price range,...More

Thank facorsig
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$99 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (9)
Dining (1)
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Room Tips
"Don't stay in room 230. It's by the door and it was slamming late and again by 6 am. The fridge is so..."
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"Its better to get rooms in the middle, the ones at the end are trash."
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"Don't bother"
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"Rooms on the ground floor are closer to the receptions where you get the towels and utensils."
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