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Quality Inn West Springfield

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Quality Inn West Springfield
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111 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Beaver Falls, Pennsylvania
Reviewed 16 June 2016 via mobile

The Glacier Bay toilet is the actual cheapest one you can buy at Home Depot. I don't think they are designed for commercial use. The beautiful new sliding glass shower door has a solid 1/2 inch gap at the bottom and water pours out of the shower and onto the floor. Housekeeping didn't restock our towels: nicely asking for more...

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Thank sc0vig
Reviewed 15 June 2016

We got in around 1 am and check in was easy. Our room was OK. The bed slept well and we had no complaints with the room. The free breakfast the next day was very good. My wife made herself a waffle and she enjoyed it. I had cereal and a bagel; they both were good. It was alright for...

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1Thank lettsr1949
Reviewed 13 May 2016 via mobile

We stayed here a year ago when they had started renovations. We had problems. The year the renovations were far advanced and out-of- sight. The lobby, halls, and rooms were neat and clean. The beds were very comfortable. The room was on the parking lot side and was much quieter than on the other side (last year). The breakfast had...

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Thank Gary C
Warren, Rhode Island
Reviewed 20 April 2016

My friends and I recently stayed at this Quality Inn on a Monday evening as we were visiting the nearby Six Flags (10-15 mins from hotel) on Tuesday. I have made this a tradition to stay here when visiting Six Flags because I like this hotel and live two hours away so helps split up the driving times. The restaurant...

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Thank Mike M
Menomonie, Wisconsin
Reviewed 12 March 2016

The staff here are very friendly--clerks and the breakfast lady. Someone complained about the lack of choices in breakfast but I do not see it. They have eggs and sausage and make it yourself hot waffles (with a waffle iron). They do have bagels as well as donuts. They also have oatmeal and lots of juice choices. They even have...

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Thank Pat S
Bridgewater, New Jersey
Reviewed 3 March 2016

I stay here whenever I travel to Springfield. Staff is very friendly and helpful (Ron / Mo). Location is very central - right by a big mall, right off the highway, lots of restaurants/stores nearby, Gas station next door. Room is clean and organized. I don't believe I ever had a problem with wireless. There's a gym if you want...

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Thank TMA2000
Perkasie, PA
Reviewed 18 January 2016

We recently stayed one night. Our stay was very pleasant. Room was very clean and very big. Beds were also very comfy. Only con was the breakfast. Person working was very friendly and helpful but the pickings were very slim. No bagels were available, and no microwave was available. We would stay again and recommend it. Very reasonable and very...

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Thank Scrapbooker_in_PA
east coast
Reviewed 24 November 2015

The rooms looked newly renovated,the furniture seemed chic , not old fashioned. The bed was a bit harder than most choice hotels I've been at but not terrible. We had a balcony although it just overlooked the parking lot so no biggie. Room was spacious and clean. Cons: the walls were paper thin. the folks in room next to us...

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Thank foodfancierEastCoast
Chatham, New Jersey
Reviewed 17 November 2015

If you need rooms in west springfield this is THEE place to stay IF you stayed here in the past it really really changed. all redone nice rooms location is great you can walk to eat the breakfast is excellent and the staff so so friendly you are really at home here. for those who will attend the BIG E...

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Thank ROBERT Z
Essex, Canada
Reviewed 29 October 2015

Stayed from October 23 2015 till morning of October 25 2015. Yahairda with housekeeping was very pleasant,did more than enough for me,even cleaned my room well I was still waiting for my group to leave as I had asked her to and she remembered to turn on the heat before she left as I had asked her to(I like my...

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Thank susanjw2015
JANAK D, General Manager at Quality Inn West Springfield, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn West Springfield

Address: 1150 Riverdale Street, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Price Range: €71 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn West Springfield 2.5*
Number of rooms: 114
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Questions & Answers

Questions? Get answers from Quality Inn West Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing south.”
 of 5 bubbles Morningsideralph1, 1 Feb 2017 | Read review
“Rooms above the 3rd floor and to the back.”
 of 5 bubbles Myfirstchoicenotavai, 25 Dec 2016 | Read review
“All rooms are non-smoking.”
 of 5 bubbles teresabD7405LE, 22 Aug 2016 | Read review
“The rooms on the backside of the hotel are probably quieter.”
 of 5 bubbles produce592, 17 Aug 2016 | Read review
“Stay on the 5th floor asking for a room away from the highway”
 of 5 bubbles theodores472, 27 Jul 2016 | Read review
5 of 5