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    Quality Inn West Springfield

    1150 Riverdale St, West Springfield, MA 01089-4607
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    Lock in the lowest price from our partners
    US$89US$98
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    Traveller (19)
    Room & Suite (13)
    Dining (5)
    Overview
    • Excellent13%
    • Very good22%
    • Average21%
    • Poor12%
    • Terrible32%
    Travellers talk about
    “fifth floor” (4 reviews)
    “highway side” (2 reviews)
    “donuts” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn West Springfield
    Special Offer: Choice Privileges Points
    Hotel deals
    Deals (10)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • 1 Queen Bed, No Smoking
      US$98US$89
      View Deal
    • 1 Queen Bed, No Smoking
      US$98US$89
      View Deal
    • Standard Room, 1 King Bed, Non Smoking - Advance Purchase Rate (Free breakfast, Free parking, Free W
      US$98
      View Deal
    View all 10 deals from US$89
    Holiday Inn Express Hotel & Suites Westfield
    180 reviews
    #1 of 4 hotels in Westfield
     
    Red Carpet Inn West Springfield
    165 reviews
    #4 of 17 hotels in West Springfield
     
    Travelodge West Springfield
    75 reviews
    #11 of 17 hotels in West Springfield
     
    Comfort Inn & Suites
    173 reviews
    #3 of 17 hotels in West Springfield
     
    Write a Review
    Reviews (122)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 119 reviews

    Reviewed 1 week ago via mobile

    We stopped here by chance on a family road trip on our way to Niagara. The room was very nice, good size and clean. The bathroom is modern and clean. You can tell updates have been made to the room. Elevator is scary-door opens before...More

    Thank Karen B
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 4 days ago

    Dear Karen, Thank you for taking the time leaving us your positive feedback. We are happy to know that you have enjoyed your stay with us despite the elevator. We would like you to know that we are in the process of modernizing both our...More

    Reviewed 1 week ago via mobile

    We stayed here for two nights. The cost is definitely not appropriate for this hotel. It should be about $30-$40 cheaper per night, if not more. The rooms aren't terrible, but they aren't in the best shape. The elevator opened before it was stopped every...More

    Thank MelissaL1212
    Reviewed 2 weeks ago

    The location is good, being close to attractions in Springfield. The breakfast was good, not only bread, waffle, but also hot sausage and eggs. The hotel is so old, e.g. the furniture, the carpet, etc. The carpet and bath tub looked dirty. The elevator moves...More

    Thank yang405
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 1 week ago

    Dear Yang405, Thank you for your feedback. We are happy to know that you have enjoyed your stay with us despite the fact that our hotel is old. We are currently working on modernizing our elevator and unfortunately this is something that moves rather slowly....More

    Reviewed 2 weeks ago

    Friendly staff, very nice room, and excellent breakfast. USA newspaper provided. Large rooms with 2 beds desk, refrigerator, hair dryer, plenty of storage area & good size TV. AARP discount. Door entry was difficult to open.More

    Thank Michael104
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 2 weeks ago

    Dear Michael104, Thank you for your positive feedback. We are happy to know that you have enjoyed your stay with us despite our hard to open door. We are working on fixing the issue and we hope to see you again the next time you...More

    Reviewed 7 July 2017 via mobile

    We stayed here in the fall of 2015 with our dogs for a dog show and were pleased. But on this stay it doesn't look like they have done much of anything to adequately maintain the property, much less update it. It's shabby, the grounds...More

    Thank Vicki K
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 9 July 2017

    Dear Vicki, Thank you for your feedback and we are sorry to hear that you did not enjoy your stay as much. We are working on making things better and we hope you would give us another chance to provide you with superior experience. Sincerely,...More

    Holiday Inn Express Hotel & Suites Westfield
    180 reviews
    #1 of 4 hotels in Westfield
     
    Red Carpet Inn West Springfield
    165 reviews
    #4 of 17 hotels in West Springfield
     
    Travelodge West Springfield
    75 reviews
    #11 of 17 hotels in West Springfield
     
    Comfort Inn & Suites
    173 reviews
    #3 of 17 hotels in West Springfield
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room Service
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$89 - US$165 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 114
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Choice Hotels, Cancelon, Travelocity, Hotwire, Agoda and HotelQuickly so you can book your Quality Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
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    Traveller (19)
    Room & Suite (13)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (38)
    Business Centre & Event Rooms (1)
    Nearby
    Comfort Inn & Suites
    173 reviews
    .52 km away
     
    Travelodge West Springfield
    75 reviews
    1.94 km away
     
    Red Carpet Inn West Springfield
    165 reviews
    1.57 km away
     
    Holiday Inn Express Hotel & Suites Westfield
    180 reviews
    8.55 km away
     
    Nearby Restaurants
    Cal's Wood-Fired Grill & Bar
    350 reviews
    .19 km away
    Donut Dip Incorporated
    150 reviews
    .38 km away
    LongHorn Steakhouse
    139 reviews
    .30 km away
    Carrabba's Italian Grill
    118 reviews
    .60 km away
    Nearby Attractions
    Polish Center of Discovery and Learning
    5 reviews
    2.10 km away
    Majestic Theatre
    41 reviews
    3.19 km away
    Springfield Museums
    357 reviews
    4.82 km away
    Storrowton Village Museum
    30 reviews
    4.77 km away
    Questions & Answers
    Get quick answers from Quality Inn West Springfield staff and past guests.
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    Room Tips
    "Renovated Rooms ..ASK"
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    "Sleep in your car is better than these rooms"
    Read review
    "High floor facing south."
    Read review
    "Rooms above the 3rd floor and to the back."
    Read review
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