We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Springfield West Inn

182 reviews
Save
Traveller (26)
Room & Suite (8)
Pool & Beach (2)
Overview
  • Excellent47%
  • Very good35%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Best Western Springfield West Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$120.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all West Springfield hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "bdc380c197d54242b1fe99bd54d4314e", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":89900,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[62358904],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":120,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"bdc380c197d54242b1fe99bd54d4314e","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":120,"lowestMetaPrice":120,"additionalPartner":false,"highestMetaPriceDisplay":120,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":120,"lowestMetaPrice":120,"highestMetaPriceDisplay":120,"hotelName":"Best Western Springfield West Inn","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJkYzM4MGMxOTdkNTQyNDJiMWZlOTliZDU0ZDQzMTRlIiwiQUlLIjoiYmY5MzMwZjVkYjg5NDdjNjk2YWEyMjU0MTc0YzIzYTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$120", "hasDates": true, "hacComplete": true, "contentIdMappings": {"62358904":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget"},"containerClass":null,"containerAttributes":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget"},"containerClass":null,"containerAttributes":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget"},"containerClass":null,"containerAttributes":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"},"containerClass":null,"containerAttributes":null,"scriptFlags":null}
Reviews (182)Write a Review
Filter reviews
177 results
Traveller rating
80
62
23
6
6
Traveller type
Time of year
LanguageEnglish
More languages
80
62
23
6
6
Show reviews that mention
All reviewsclean and quiet roomdefinitely return to this hotelapple juicecompared to other hotelsbig ethird floorclose to the hotelpattieshot showeroutdoor poolfamily gatheringsmall hotelbreakfast roomarea attractionspleasant staffwafflesup to date
FilterEnglish
Updating list...
1 - 5 of 177 reviews
Hotel's Favourite
Reviewed 3 weeks ago

We dropped into Harford airport late in the eveining. We reserved a room at the Best Western since it was a short distance to drive. Check in was very pleasant and the lobby was very clean and comfortable. The room was surprisingly well done. My...More

Thank SoCalScotts
Reviewed 3 weeks ago

This is a great hotel to stop at. The whole hotel, the lobby, hallway, our room and breakfast area were all very clean. The employees very friendly and helpful. Hotel was easy to locate right off the main room with plenty of parking space.

Review collected in partnership with Best Western
Thank 743rolandk
Reviewed 23 November 2017

Many choices on this strip between l-91and Big E, this Best Western has what we need for quiet nights rest, free wifi that works, and a coffee and qiuck breakfast in the morning, for an affordable rate. The staff is always helpful and friendly. No...More

Review collected in partnership with Best Western
Thank Diverdebbi
Response from BestWesternHotels, Corporate at Best Western Springfield West InnResponded 30 November 2017

Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us...More

Reviewed 21 November 2017 via mobile

Will never stay here again. Staff friendly and helpful, not so much with management. Also Best Western was no help in resolving the issues. I should have read the reviews regarding problems with management Oh well, count this as lesson learned.More

Thank Pamela K
Response from BestWesternHotels, Corporate at Best Western Springfield West InnResponded 26 November 2017

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed 10 November 2017

Good service, friendly people, and clean room. Was not thrilled with breakfast. The eggs were pre-made, pre-packaged. Not much to choose from. The hotel is in a very busy area, but close to lots of restaurants and shopping.

Thank Denise50210
View more reviews
PreviousNext
12345636
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Details
Price range
US$100 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$100 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (26)
Room & Suite (8)
Pool & Beach (2)
Dining (1)
Hotel & Grounds (23)
Business Centre & Event Rooms (3)
Bathroom (2)
Family and Play Areas (2)
Questions & Answers
Ask a question
kacb4851
23 July 2015|
Answer
Response from bwspringfieldw | Property representative |
June 1st to August 30th 10am to 10pm weather permitting
0
Votes
Room Tips
"To me it seemed that they had recently remodled and all the rooms were freshly painted and upgraded the..."
Read review
"Great location only 6min (pending traffic and construction) from downtown springfield"
Read review
"the rooms with the lower numbers, 202, 203, 302, 303 etc are in the back away from the road."
Read review
"The quiet floor is the third floor. The second floor is a little bit loud."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite