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8/10/2017 9/10/2017
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    Red Carpet Inn West Springfield

    560 Riverdale St, West Springfield, MA 01089-4610
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    8/10/2017 9/10/2017
    US$84
    US$84
    US$84
    Traveller (10)
    Room & Suite (2)
    Pool & Beach (1)
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    Overview
    • Excellent45%
    • Very good33%
    • Average12%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “six flags” (14 reviews)
    “takes pride” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Wheelchair Access
    2.0 Star Hotel
    All hotel details
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    Holiday Inn Express Hotel & Suites Westfield
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (166)
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    1 - 5 of 159 reviews

    Reviewed 9 August 2017

    When we originally checked in I could see the disappointment in the face of my wife without even looking at the room. When I entered I could see why. The room we entered was dingy and outdated. It was pretty clean but smelled unpleasant although...More

    Thank Gregg G
    Reviewed 17 July 2017

    Much better than typical for this level of motel. The place is Clean, the room was good sized and with small fridge etc., much more than in a motel 6. I read the good reviews, stopped in and the owner let me look at my...More

    Thank dbb69
    Response from red560carpet, Manager at Red Carpet Inn West SpringfieldResponded 30 July 2017

    Thank you for taking the time to write such wonderful remarks. We are delighted that you loved your stay and found our location and accommodations to be pleasant. I'll be sure to share your compliments with my entire team, especially with the housekeeping staff. Having...More

    Reviewed 24 June 2017 via mobile

    Utterly horrendous! Spend your hard earned money elsewhere. Unclean, dated, unsafe. It is a "never again" for us. It was an ordeal. We wanted to simply get out of there. The manager kept giving us lame reasons for the problems we faced during our stay....More

    1  Thank avid_travellerNY
    Response from red560carpet, Manager at Red Carpet Inn West SpringfieldResponded 30 July 2017

    Thank you for your feedback, which was very concerning to us. Our highest priority is to make sure guests receive outstanding accommodations and service, and we are sorry we failed to deliver. We do hope you’ll consider a return visit, as we would like you...More

    Reviewed 23 June 2017

    They have free breakfast in the reception area (bagel, cereals, cream cheese, milk, coffee and juice), and parking in front of your room, very accommodating and friendly receptionists... just needs a little bit of cleanliness on the bathroom and fridge.

    Thank MariaInMassachusetts
    Response from red560carpet, Manager at Red Carpet Inn West SpringfieldResponded 30 July 2017

    We are happy our complimentary breakfast items and parking was a hit with you! We do apologize for the cleanliness issue as that is not the usual here and will speak to the staff. We thank you for your review and wish you safe travels!

    Reviewed 24 April 2017

    My room was very clean with bedspreads that were new and colorful. The manager was very nice and accommodating. The price was reasonable! Only 3 miles to downtown. The pool was not filled for the summer yet but looks promising!More

    Thank Jeanne185
    Response from red560carpet, Manager at Red Carpet Inn West SpringfieldResponded 30 July 2017

    Thank you so much for your wonderful review. We strive to provide a clean and comfortable stay coupled with excellent customer service and are happy to see we did exactly that with you. We thank you for your business and hope to see you again...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$83 - US$108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 37
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, Priceline, Hotwire, Hotels.com and TripOnline SA so you can book your Red Carpet Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    • Also Known As
    • Red Carpet Inn West Springfield Hotel West Springfield ,
    • West Springfield Red Carpet Inn
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    Traveller (10)
    Room & Suite (2)
    Pool & Beach (1)
    Hotel & Grounds (18)
    Bathroom (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Rudolpho O
    23 February 2017|
    AnswerShow all 2 answers
    Response from redcarpetinn2015 | Property representative |
    NO SIR , more information call at 413 733 6678 . thanks .
    0
    Votes
    Room Tips
    "Pay for a higher priced room if you want something adequate!!!"
    Read review
    "Bring ice tray for breakfast."
    Read review
    "our second-floor room faced the main busy road and the parking lot and it was not noisy"
    Read review
    "Don't plan on watching too much TV with the elevated screen."
    Read review
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