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Red Roof PLUS+ West Springfield

PricelineUS$89*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$91*
US$89*
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US$91*
US$90*
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Red Roof PLUS+ West Springfield
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256 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Eastham, Massachusetts
Reviewed 2 days ago NEW

The staff are very accommodating and always make us feel at home, the rooms are always clean and tidy, there are great restaurants nearby as well as a nice variety of shopping. I have been staying at the Red Roof Inn - West Springfield for many years now and have recommended it on several occasions to family and friends.

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Helpful?
Thank lmckenzie59
Reviewed 3 days ago NEWvia mobile

Very professional and very knowledge able ...always willing to make your stay comfortable and enjoyable...location great...good eating spots in walking distance...rooms are clean bathrooms are in very good conditions. ...including the shower and bathtub towels are plentiful. To add housekeeping. Is waiting to resolve any issues that you may have......front desk very courteous and. Fast.....sandy. Jim. Bev. Crystal and Louise...

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Helpful?
Thank Larry G
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank your very much for your comments on your stays at our Red Roof Plus in West Springfield. From the front desk to our housekeeping staff, we are eager to make our Inn your home away from home and will do whatever it takes to make your stays with us enjoyable. Many people enjoy that we have many good restaurants...

Reviewed 3 weeks ago via mobile

I thought this hotel would be ok because it's next to a Marriot and a Five guys but it was very shady. People paying in cash, security guard behind the desk, room smelled like marijuana. We were very worried walking to our room at night. Definitely would not stay there without my husband. The room was renovated which was nice...

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Helpful?
Thank Stephen D
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I appreciate your comments on your recent I'm sorry that we did not meet your expectations. Our location is near the city of Springfield where many events happen all year long. These events bring many visitors to this area and our whole area is a very busy location. At Red Roof Plus we pride ourselves on providing a clean comfortable...

Reviewed 4 weeks ago via mobile

My husband and I like to stay at Red Roof Plus+ because we have a little dog and there is never a hassle. This one in West Springfield is the first I stayed in, and is still my favorite of the many we have visited. The rooms are nicely appointed and always very clean. Though the property is near a...

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Helpful?
Thank lindainnewyork
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank you for your comments on your recent stay with us. I'm so glad that you were able to bring your pet with you. Many people appreciate that there is no hassles when traveling with their pets. Even though we are a busy place our friendly and courteous staff are always ready to assist you to ensure you have an...

Connecticut
Reviewed 3 March 2017

The staff at the front desk is always friendly and welcoming. Property is kept neat and tidy. Housekeeping does a great job. Rooms are always clean. This hotel convenient to restaurants and local events at the Eastern States Exposition

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Helpful?
Thank KLHN
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm happy that your found us to be a great place to stay. Our friendly and welcoming staff is very committed to making sure all of our guests have a great stay. Our housekeeping staff works very hard to make sure your room is Guest Ready to ensure you have a clean comfortable place to rest. Many people stay here...

Reviewed 28 February 2017

The rooms are small, but have everything I needed. I stayed with my sister and we both thought our beds were comfy. The weather was very cold and the heater worked really well. For the price it was a good value and convenient to the highway.

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Helpful?
Thank Cynthia P
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm glad your had a warm and comfy stay during a very cold spell. It so good that winter is finally over. Our friendly staff works very hard to make sure that all of our rooms are ready for our guests when they arrive. We do have a variety of rooms; Our standard king is a smaller basic room, but...

New Milford, New Jersey
Reviewed 11 December 2016 via mobile

Stopped here because we couldn't make the drive back to Albany. Decent property with friendly staff. Nice updated rooms with a comfy bed. Did the job... If you are in the area, why pay more? Hooters and Five Guys are within walking distance, too. Also, Donut Dip should not be missed.

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Helpful?
Thank alinalbany
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm so glad you stopped by our Red Roof Inn on your way back to Albany. Our friendly staff is always here to make sure your stay is enjoyable. Our updated rooms and premium rooms with the upgraded bedding package make for a great nights sleep for our guests from out of town. Our location is great because there are...

Reviewed 11 December 2016 via mobile

I just moved to the area from Las Vegas. A bug change. I am in the process of getting my apartment and needed somewhere to stay. I booked here based on price with short notice and I can say I've been greatly impressed with my stay. The superior king room has great space, a nice desk and the bed is...

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Helpful?
Thank Alexi B
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

First we welcome you to the area from Las Vegas. I'm happy that you chose to stay with us. We like to think of our Red Roof Inn as your home away from home. Our staff will do everything they can to make your stay enjoyable. Our Superior King room is spacious, comfortable and has everything your need to make...

West Tisbury, Massachusetts
Reviewed 27 November 2016

I have stayed at this facility on many occasions and find it to be consistently a great place to stay. The staff is considerate and helpful and the inn is well maintained. The location is superb with many shopping/eating options close by.

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Helpful?
Thank Dianne P
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I appreciate your staying with us on many occasions. Many of our guests are repeat guests and have been staying with us for years. If we had one thing to say to our guests, it would be we would like our guests to think of us as there home away from home. Our friendly and caring staff works very hard...

Reviewed 25 November 2016

This RRI has a great location, comfy rooms, fantastic staff, and pets stay free. What more could you ask for? Oh right, amazing prices and discounts for NEA members!!! This was easy to find and convenient to where we were visiting. We would stay here again in a heartbeat.

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Helpful?
Thank Doreen P
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm glad you found our location to be easy to find, comfy rooms all at a great price. At Red Roof Inn we work very hard to provide a clean comfy room at affordable competitive prices. Oh and Pets stay for free. We do not charge a pet fee like many of our competitors. Our staff is eager to take...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof PLUS+ West Springfield

Address: 1254 Riverdale Street, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Price Range: €66 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ West Springfield 2.5*
Number of rooms: 111
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Also Known As:
Red Roof Inn West Springfield Hotel West Springfield
West Springfield Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ West Springfield staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ West Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the option of having a refrigerator and microwave so I choose the superior or premium rooms”
lmckenzie59, 26 Apr 2017 | Read review
“We just got a room and it was great!”
nodogsinhouse, 26 Oct 2016 | Read review
“Ask for a Plus room!”
JaniceS167, 29 Sep 2016 | Read review
“Ground floor rooms hear all the activity in the parking lot, try to get upstairs.”
puckliny, 13 Sep 2016 | Read review
“Ask for a room with a stronger wi-fi signal.”
oncapefamily, 14 Aug 2016 | Read review
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Prices are for 1 room, 2 adults
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