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25/12/2017 26/12/2017
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    Residence Inn West Springfield

    64 Border Way, West Springfield, MA 01089-4626
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    25/12/2017 26/12/2017
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    US$156
    US$139
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    Traveller (59)
    Room & Suite (40)
    Dining (2)
    Overview
    • Excellent33%
    • Very good38%
    • Average17%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “front desk” (38 reviews)
    “living area” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (227)
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    61 - 65 of 226 reviews

    Reviewed 3 September 2015

    We had a very difficult time in finding this place - especially at night. Our GPS gook us to a different location - very undesirable. We had to reconfigure and begin again to find the hotel. Because of MA regulations, no hotel sign was located...More

    4  Thank elceecarr
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 4 September 2015

    We are so sad to hear you did not enjoy your stay at our hotel. it is always our intention to provide each guest with a memorable and enjoyable stay. We are tucked away from the main road and as you stated unable to install...More

    Reviewed 2 September 2015 via mobile

    We are staying at the Residence inn for a little girly getaway. We are having a wonderful time. The staff here is amazing. Being from Boston, I am not used to such friendly service.We drove the poor front desk agent nuts with all of our...More

    1  Thank bostonbabs68
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 4 September 2015

    Thank you for choosing Residence Inn West Springfield for your girls getaway. We are glad that you enjoyed your stay with us. Your comments will be shared with my staff, and especially Nick. We hope to see you again on a future trip.

    Reviewed 2 September 2015

    My family and I had the pleasure if staying at the Residence Inn in West Springfield while traveling through the area on vacation. Our first night was such a pleasure with the friendly staff (that made us feel like we were part of the family)...More

    1  Thank Stephanie P
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 4 September 2015

    Thank you for choosing our hotel for your vacation. We are so happy that you enjoyed your stay. Please visit us again if you are in the area.

    Reviewed 1 September 2015

    My husband and I went for the weekend and I can't say enough about the service, front desk people,wonderful were going back for another weekend getaway in the middle of September see you there, again thank you, Cathy.More

    1  Thank Cathy S
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 2 September 2015

    Thank you Cathy for your wonderful review. We appreciate you choosing us for your little getaway. Please come say hello to me when you come back in the middle of the month. I would love to meet you and your husband. Don't forget that will...More

    Reviewed 1 September 2015 via mobile

    I rarely post negative reviews, but this is the worst Marriott we have ever stayed in across the globe (we are loyal Marriott customers and timeshare owners). On the plus side, the rooms are spacious and the staff is very friendly who make serious attempts...More

    3  Thank honeysucklerose24
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 2 September 2015

    Thank you for your honest review of how you perceived our hotel during your last stay. I would like to once again take a moment to address some of your concerns, as I was the person who spoke to you at the front desk, and...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$144 - US$190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Expedia, Booking.com, Travelocity, getaroom.com, Hotels.com, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Residence Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    • Also Known As
    • Residence Inn West Springfield Hotel West Springfield ,
    • Marriott West Springfield ,
    • West Springfield Residence Inn ,
    • West Springfield Marriott
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    Traveller (59)
    Room & Suite (40)
    Dining (2)
    Hotel & Grounds (24)
    Bathroom (10)
    Nearby
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "top floor away from elevators"
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    "away from highways"
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    "Ask for room to the back, no other buildings out the window"
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    "Spacious, Close to Six Flags"
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