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27/8/2017 28/8/2017
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    Residence Inn West Springfield

    64 Border Way, West Springfield, MA 01089-4626
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    27/8/2017 28/8/2017
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    US$207US$224
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    Traveller (39)
    Room & Suite (34)
    Dining (2)
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    Overview
    • Excellent33%
    • Very good38%
    • Average17%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Holiday Inn Express Hotel & Suites Westfield
    180 reviews
    #1 of 4 hotels in Westfield
     
    Homewood Suites Holyoke-Springfield/North
    643 reviews
    #1 of 5 hotels in Holyoke
     
    Travelodge West Springfield
    75 reviews
    #11 of 17 hotels in West Springfield
     
    Quality Inn & Suites
    181 reviews
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (220)
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    There are newer reviews for Residence Inn West Springfield
    See the most recent reviews

    21 - 25 of 219 reviews

    Reviewed 22 May 2016

    Very helpful staff. Two bedroom suite was satisfactory. Furniture was becoming a bit worn. It was very clean and kitchen was stocked with dishes and silverware. Our room backed up to a woods so very quiet. Morning breakfast was pretty good and kept well stocked...More

    Thank Kathleen G
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 26 May 2016

    Our staff takes pride in being helpful to our guests. Thank you for your comments. We are so happy you enjoyed your stay. Our hotel location does offer woods on one side which makes it a serene environment. Yesterday we even had the pleasure of...More

    Reviewed 17 May 2016

    I wanted to rate this hotel higher for staff interaction but the facility itself felt worn to me. We are Marriott rewards members and frequent a Marriott property whenever possible during travel. Beverly greeted us with a big, warm welcome at check in and got...More

    Thank Alyce M
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 18 May 2016

    Thank you for your review of our hotel. We are grateful for your kind comments on our staff. Having an aging property is more challenging, however having a friendly and attentive staff makes it much easier. Our staff get to know our guests names, and...More

    Reviewed 16 May 2016

    I stayed for just a few days on my first time there to check it out for a two week stay coming up in a couple weeks. I loved the location, I could avoid 91 to get to the office, it was close to the...More

    Thank ReaRaes
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 18 May 2016

    Thank you for staying with us. We look forward to having you comeback for an additional two weeks. Your review is greatly appreciated.

    Reviewed 16 May 2016

    We stayed for two nights when we had to be in the area for our son's graduation. We had two rooms - one with a bed and one with a sofa bed. The bed was very comfortable, but the sofa bed was a sofa bed...More

    Thank Julie H
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 18 May 2016

    Thank you for your review of our hotel. We have shared your comments with both the maintenance staff and the executive housekeeper. I have asked that maintenance go through and spot check the bath fans in all of our vacant rooms. It appears that we...More

    Reviewed 27 April 2016

    My brother (J. Rogers) and my family stayed at this hotel monthly for a 1+ year period. The employees at this hotel (in particular Amy, Nick, Rochelle, and Darrell from housekeeping) went above and beyond with sensitivity to our situation. Darrell crocheted a blanket for...More

    Thank suzanneth0mas
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 28 April 2016

    Thank you for taking the time to give us your amazing feedback. We here at the Residence Inn, West Springfield, are like a family, and when we see guests on a regular basis, they become part of that family. It was our pleasure to be...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    Details
    • Price range
    • US$166 - US$231 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Orbitz, Priceline, Cancelon, Hotwire and Cheap Tickets so you can book your Residence Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    • Also Known As
    • Residence Inn West Springfield Hotel West Springfield ,
    • Marriott West Springfield ,
    • West Springfield Residence Inn ,
    • West Springfield Marriott
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    Traveller (39)
    Room & Suite (34)
    Dining (2)
    Hotel & Grounds (13)
    Bathroom (6)
    Business Centre & Event Rooms (1)
    Nearby
    Quality Inn & Suites
    181 reviews
    19.24 km away
     
    Travelodge West Springfield
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    2.34 km away
     
    Homewood Suites Holyoke-Springfield/North
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    3.45 km away
     
    Holiday Inn Express Hotel & Suites Westfield
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    8.37 km away
     
    Nearby Restaurants
    Cal's Wood-Fired Grill & Bar
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    .60 km away
    Donut Dip Incorporated
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    .19 km away
    LongHorn Steakhouse
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    .67 km away
    Carrabba's Italian Grill
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    1.00 km away
    Nearby Attractions
    Polish Center of Discovery and Learning
    5 reviews
    2.08 km away
    Majestic Theatre
    41 reviews
    3.59 km away
    Springfield Museums
    355 reviews
    5.20 km away
    Storrowton Village Museum
    30 reviews
    5.17 km away
    Questions & Answers
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    Room Tips
    "away from highways"
    Read review
    "Ask for room to the back, no other buildings out the window"
    Read review
    "Spacious, Close to Six Flags"
    Read review
    "Rooms away from the highway and higher floors may be better"
    Read review
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