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    Residence Inn West Springfield

    64 Border Way, West Springfield, MA 01089-4626
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    3/12/2017 4/12/2017
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    US$168
    US$151
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    Traveller (59)
    Room & Suite (40)
    Dining (2)
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    Overview
    • Excellent33%
    • Very good38%
    • Average17%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
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    Offers from Residence Inn West Springfield
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (227)
    There are newer reviews for Residence Inn West Springfield
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    11 - 15 of 226 reviews

    Reviewed 18 May 2017

    We reserved two two-room suites for a family celebration. Suites were less expensive than individual rooms, and much better for a group as they have a living room area and kitchen. Each bedroom has its own bathroom which was great! Rooms were very clean. Front...More

    Thank GeorgiaLucy41
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 19 May 2017

    Dear valued guest, Thank you for your review on our hotel. We appreciate your feedback. We are so happy to hear that you enjoyed your stay with us, even though we are not one of the newer properties. It is always our pleasure to provide...More

    Reviewed 30 April 2017 via mobile

    My stay at this hotel was OUTSTANDING, nothing less. extremely clean and put together with a very interactive, friendly, and welcoming staff. There was a large variety of restaurants, and activities (for adults & children) to do in close range, clean and safe location. 10/10...More

    2  Thank Laniya M
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 1 May 2017

    Thank you for your amazing review. We are so happy to hear your stay was OUTSTANDING. We hope that you will choose our hotel again in your future travels and greatly appreciate your feedback.

    Reviewed 6 April 2017

    the primary reason for a hotel stays is sleep and we thought the bed was somewhat uncomfortable.The couch was also tired.We have stayed here before and were disappointed overall.We love residence inns and so this was a surprise.I was not acknowledged as a elite member.The...More

    Thank Mainelytravel
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 11 April 2017

    Thank you for your review and for bringing this matter to our attention. We would love to know which room you stayed in so that we may address the issue with the couch and the bed. We understand that our hotel has begun to show...More

    Reviewed 11 March 2017

    Darrell, Rafael, and Kristen were shining stars during my recent stay. I was so happy to be assigned on another trip to West Springfield. The staff here are truly top notch. Great management, clean room, and friendly employees, what more do I need? Thank you...More

    1  Thank alicebestrnheart
    Reviewed 3 January 2017

    This is my fourth time staying here. First time was in 2002 when the hotel was fairly new. It was a great stay then. Since then it has gone downhill. Furnishings are worn and uncomfortable. Our couch was so worn and uncomfortable it we could...More

    Thank DrCox
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 8 January 2017

    Hello DR. Cox, Thank you for being a loyal guest and we thank you for taking the time to write a review of your last stay with us. There are certain things that are beyond our control, however we know you expected more as we...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Restaurant
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$145 - US$193 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Expedia, Booking.com, Hotels.com, Travelocity, Cancelon, Hotwire, Orbitz, TripOnline SA and Cheap Tickets so you can book your Residence Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    • Also Known As
    • Residence Inn West Springfield Hotel West Springfield ,
    • Marriott West Springfield ,
    • West Springfield Residence Inn ,
    • West Springfield Marriott
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    Traveller (59)
    Room & Suite (40)
    Dining (2)
    Hotel & Grounds (23)
    Bathroom (10)
    Business Centre & Event Rooms (1)
    Nearby
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    Hampton Inn West Springfield
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    Nearby Attractions
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    The Big E
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    Springfield Museums
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    Questions & Answers
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    Room Tips
    "top floor away from elevators"
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    "away from highways"
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    "Ask for room to the back, no other buildings out the window"
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    "Spacious, Close to Six Flags"
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