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Regency Inn and Suites West Springfield

Booking.comUS$144*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$144*
US$144*
US$144*
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Regency Inn and Suites West Springfield
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299 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Chicago, Illinois
Reviewed 2 June 2016

It was close to the Mass Mutual Center for the meeting. Staff was the best part of the stay. Friendly, outgoing, helpful. Breakfast was plentiful and "Waffle Lady" was hospitable. Will recommend for business travelers needing affordable price and good location. Held a meeting at restaurant within walking distance. Will be back next month.

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2Thank malsammy51
Reviewed 1 June 2016

Right from the beginning, we were greeted by their very friendly receptionist, Sue, who asked what our plans were for the next day. When she heard that we were going to six flags, she offered some discounted tickets. It's always nice when you can save some money just for staying at the right place. She then gave us some tips...

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2Thank Brandon C
Boston
Reviewed 17 May 2016

Where to start? One of the worst hotels we have ever stayed in, and we are NOT picky!The halls were filthy. The sliding glass door of our second-floor room was bolted shut, so it was hot and stuffy. There was no central air conditioning, just a portable device that was very loud. The mattresses were too soft, the sheets threadbare....

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2Thank galleygirlBoston
Reviewed 27 April 2016

The whole family loved this hotel. Very clean, excellent pool and hot tub, nice restaurant, great location, friendly and knowledgeable staff, and all at an affordable price! We will stay here again when we're in the area!

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2Thank Pondnerd
Reviewed 24 April 2016 via mobile

I would never stay at this hotel again. If you're looking for a nice, clean, comfortable, updated hotel to stay in then you should not go here. The pictures look nothing like the actual hotel. The lobby shouldn't even be considered a lobby. The carpet was weird and squishy. It has a gross musty smell. There was cockroaches and bedbugs....

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1Thank Riley B
West Lebanon, Maine
Reviewed 9 March 2016

I stayed at the Springfield Regency for the 3 day show & I absolutely Loved it!!!! First let me tell you that when I heard that there wasn't an elevator, I panicked, but then I thought so what, I'm going to give it a try. Well the hotel staff was So friendly, helpful, asked about your day & cooked dinner...

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3Thank coloredflames
Oxford, Connecticut
Reviewed 5 March 2016 via mobile

What a dump. Avoid it...sleep in your car if you have to. Far better hotels for less money if you want to drive 10 minutes away!!! Red Roof Inn, Motel 6.....cheaper, dog friendly, safe and CLEAN!!! I don't care how close it is to the Eastern States Expo, it's not worth the convenience!!

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1Thank DogMomInCT
Dover, Delaware
Reviewed 26 December 2015

This place is a dump. It looks nothing like the website pictures. It is run down and disgusting. It had an old gross couch sitting outside. The pool furniture doesn't look anything like the picture of the pool on their website! Don't believe what you see on the website. Found out after I booked it that you couldn't cancel with...

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4Thank geden
East Freetown, Massachusetts
Reviewed 6 December 2015

I had stayed at this motel in years past and it was bad so I was very skeptical when it was the only place with open rooms for Equine Affaire but I booked the room. I was pleasantly surprised, rooms were updated, bathroom was sparkling and the bed was comfortable. It was quiet all night and the breakfast was good....

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3Thank Buddy1987
Reviewed 5 December 2015 via mobile

The room was large, clean and quiet. The bed was comfortable. It was within walking distance to the grounds of the Big E, my reason for selecting the hotel as I was attending a reunion at Storrowtown Tavern. The staff were friendly and welcoming. The waffles I had for breakfast were delicious.

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2Thank Janet B

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Regency Inn and Suites West Springfield

Address: 21 Baldwin St, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Price Range: €89 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regency Inn and Suites West Springfield 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Regency Inn And Suites West Springfield Hotel West Springfield
Regency West Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Regency Inn and Suites West Springfield staff and other travellers.
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Questions? Get answers from Regency Inn and Suites West Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on 2nd floor away from noise.”
robert1l, 3 Feb 2017 | Read review
“Our room was on the first floor. Quiet and convenient.”
DunedinDuo1747, 18 Oct 2016 | Read review
“We love being near the pool.”
mlperlingiero, 7 Oct 2016 | Read review
“So far all the rooms that I have been in were great.”
SharP55, 7 Oct 2016 | Read review
“Don't stay there.”
jons774, 29 Aug 2016 | Read review
5 of 5
Booking.com
US$144* /night
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Hotels.comUS$144
TravelocityUS$144
Expedia.comUS$144
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Prices are for 1 room, 2 adults
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