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Traveller (16)
Room & Suite (7)
Pool & Beach (2)
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Overview
  • Excellent57%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“fire pit”(36 reviews)
“cape cod”(34 reviews)
“off season”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
Breakfast included
2 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
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Traveller rating
93
49
17
5
1
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93
49
17
5
1
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All reviewsfire pitcape codoff seasonchecking inwest dennis beachold stylegreat decisionextra towelsking roomseating areathe check in processstayed one nighthighly recommend this hoteleasy accessflat screen tvnew englandbeds were very comfortable
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11 - 15 of 165 reviews
Reviewed 24 July 2017

When you find a place to rest your weary bones that far exceeds your expectations, then why look elsewhere! We have enjoyed our stays here for many years and this year's stay was no exception. We were greeted warmly while checking in and felt as...More

Thank Gene N
Response from Jamie D, General Manager at Inn at Swan RiverResponded 15 September 2017

Thank you for taking the time to share your comments with us. I am very pleased to hear that you enjoyed your stay- despite the weather. It is always great to see you year after year. Thank you for being a loyal Inn at Swan...More

Reviewed 15 July 2017 via mobile

Room is moldy and musty and smells like dog pee. Rug must be 20 years old. Could not even sleep because it smelled so disgusting, even after scrubbing it down with Chlorox wipes and spraying with air freshener. Bathroom ceiling and walls had black mold...More

1  Thank Gerry R
Response from Jamie D, General Manager at Inn at Swan RiverResponded 17 July 2017

I am very sorry to hear that your experience with us was not a pleasant one. We will address the comments above as soon as possible.

Reviewed 29 June 2017

I'm not gonna lie, when I read the reviews after booking I was fearing the worst. We arrived there late and since they only have the office open during specific hours, all I had to do was call them and advise them that we were...More

Thank KCastro1225
Response from Jamie D, General Manager at Inn at Swan RiverResponded 17 July 2017

Thank you for taking the time to share your experience with us. I am pleased to hear you enjoyed your stay. We do plan to look into some updates during the off-season (painting, carpet replacement etc). We hope you will consider us again if you...More

Reviewed 29 June 2017 via mobile

Don't let out front fool you. Rooms are very very clean!. Housekeeping is right on top of things by making sure rooms are taken care of every day. Fresh towels and bathroom suppiles fault. The back yard is wonderful. Modern beautiful pool. Fire pit and...More

Thank mbrady0322
Response from Jamie D, General Manager at Inn at Swan RiverResponded 17 July 2017

Thank you for your positive comments. I am very happy to hear your experience with us was pleasant. We hope you will re-visit us on your next visit to West Dennis.

Reviewed 25 May 2017

The bathrooms are so awkward how they face the outside. Have to keep the windows shut so the world doesn't see you in the bathroom. The bathrooms have no fans so when you take a poop, the smell LINGERS! I was not impressed when we...More

Thank Lauren S
Response from Jamie D, General Manager at Inn at Swan RiverResponded 16 June 2017

I am sorry to hear that your experience with us was not a positive one. I have taken your comments and will speak to staff about your unsatisfactory experience with the sand. We do have blinds in the bathrooms for privacy. Our off-season hours are...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$95 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$95 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (16)
Room & Suite (7)
Pool & Beach (2)
Questions & Answers
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RedJoule
10 January 2015|
AnswerShow all 4 answers
Response from WeLoveToTravel86 | Reviewed this property |
Chatham is a lovely little town with a nice art gallery (Gallery Antonia). Orleans has a great gallery (The Addison Art Gallery), and Provincetown has good restaurants.
1
Vote
GailStanway
15 November 2014|
AnswerShow all 6 answers
Response from Jamie D | Property representative |
Absolutely!!! The pet fee is $35.00 per night. Please contact the Inn directly so that we can be sure you are in a pet friendly room. The phone number is 800-628-0498. We look forward to speaking with you. Jamie Donahue
0
Votes
Room Tips
"Recommend requesting a room closer to the back side of the the Inn (south side)."
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"All rooms are probably equally unappealing"
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"upper floor not as noisy"
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"the rooms seem very equally standard but try to ask not for an room with a door to another"
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