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TownePlace Suites Wareham Buzzards Bay

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Traveller (40)
Room & Suite (24)
Traveller (40)
Room & Suite (24)
Dining (11)
Overview
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50 Rosebrook Pl, Wareham, MA 02571-1484 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(163)
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Voyager0021
Gaithersburg, Maryland
421123
Reviewed 4 days agovia mobile
We got a king suite for myself, wife and 2 kids. Omg the room was so small! The room had a king bed and a pull out sofa which were across from each other such that when you pulled out the sofa bed it touched the king bed so nobody could walk by! Fire hazard much? We had to move the sofa and the bed and rearrange the room so we could safely all fit inside and walk freely past the beds. How pitiful! The pictures look great but clearly not enough space!!

Next was the pillow incident! First of all we requested a feather free room. We got there to find all feather pillows so not sure what the point of the request was! We called down to get foam pillows. 30 minutes went by...kids ready for bed...and no foam pillows! We went down to the lobby and were told they are understaffed and would try and find some when the guy setting up for a reception was fine. Really?? 30 minutes later I was going down ready for a fight but ran into the pillow guy so an hour to get pillows. It’s not my problem they were understaffed...management issue although I’m sure they have an excuse like they do for everything!!

The bathroom is not ventilated at all so take more than a 5 minute shower and good luck! Huge closet and nice bathroom but takes up so much space! Layout is horrible like a micro room!

Parking was hit or miss because they have a reception hall. Good luck with that! All spots taken one afternoon!

Coffee in the morning is like brown water! Omg!! Had to go out and get coffee. Free breakfast was decent though but how can one enjoy breakfast without good coffee!!

So horrible start and horrible stay. Rooms way too small! Can’t even have the sofa pulled out and have anywhere to walk!

Definitely won’t be back here! Very disappointing for a Marriott brand hotel.
Thank Voyager0021
Response from DaralynCovell, General Manager at TownePlace Suites Wareham Buzzards Bay
Responded 3 days ago
Hello Voyager0021, Thank you for providing your review and for taking time to alert our team to the issues you experienced. I am truly sorry for such a poor impression of our property and would like to assure you that this is neither typical, nor acceptable, for our high Marriott standards. I am deeply troubled by some of the problems you encountered and will address them with my team immediately. Should you be willing to speak with me, I can be reached directly at (508) 322-9250 to discuss a resolution of your satisfaction. I hope you will give us another opportunity to better serve your needs. Thank you once again for your time and I look forward to speaking with you at your earliest convenience.
LaoK66
Hong Kong, China
8351
Reviewed 1 week agovia mobile
Pros: friendly staff (especially the ladies during breakfast hours), convenient location next to highway ramps and not far from a shopping center, very spacious room that comes with a kitchen and full size fridge, and complimentary hot drinks in the lobby.

Cons: no in-room safe to store valuables

Didn’t have any expectation as the hotel was chosen based only on its short distance to where I was visiting. I was pleasantly surprise to discover the staff was very friendly and my room was spacious and clean. Overall, it served the purpose for my visit to the area and more.
1 Thank LaoK66
Response from DaralynCovell, General Manager at TownePlace Suites Wareham Buzzards Bay
Responded 1 week ago
Hello LaoK66, I appreciate your feedback and the details expressed in your review of our property. Providing you with a comfortable, clean and friendly stay is always our #1 priority and I’m happy to know this was your experience. As a side note for any potential visits to us in the future, in lieu of the in-room safe you mentioned, we do offer complimentary safe deposits boxes at our front desk for your convenience. Should you travel to the area again, we hope you will choose to stay with us and thank you for sharing your feedback. Best!
CT-TIM
Wilton, Connecticut
83
Reviewed 2 weeks ago
We stay here a couple of times a year and every time we come back we laud the staff. They are absolutely the friendliest and most helpful and while they all deserve BIG RAISES, the person responsible for hiring them should get a big raise too. The hotel itself is clean, in a great location for travelers, and very comfortable.
Thank CT-TIM
Response from DaralynCovell, General Manager at TownePlace Suites Wareham Buzzards Bay
Responded 2 weeks ago
Hello there! I am so happy to hear that you enjoyed another great stay with us! Thank you for choosing our hotel again and for sharing such positive feedback. It’s reassuring to know that the level and quality of the service we provide has been consistent throughout your stay experience and I will ensure this is shared with the team. Our main commitment is always to our guests and we strive to make you feel comfortable and at home. The intrinsic reward of knowing we delivered on that promise for you is compensation enough (though raises would be nice too!) so I truly appreciate such a kind sentiment. I hope we will see you again and again! All the Best!
readeasy
Oklahoma City, Oklahoma
13338
Reviewed 3 weeks ago
We made Towneplace Suites our base while visiting Martha's Vineyard, buzzards bay, cape cod and Onset. The rooms were modern, clean, large and comfortable with a kitchenette. The hot breakfast was awesome! There is also a guest laundry.
Thank you Sara and Wendy for being so helpful and friendly.
Thank readeasy
Response from DaralynCovell, General Manager at TownePlace Suites Wareham Buzzards Bay
Responded 3 weeks ago
Hi there! I appreciate your thoughtfulness in sharing such a complimentary review and am thrilled you enjoyed a nice stay with us. I will be sure to pass along your kind remarks about Sarah and Wendy-they are the best of the best so thank you for acknowledging them and the rest of our staff! Our team here is one of a kind and will exert maximum efforts to ensure a satisfying experience and we hope you will return on a future visit! Warm wishes!
Janeen W
Glassboro, New Jersey
123
Reviewed 4 weeks agovia mobile
Stayed here on two separate occasions and had a good experience each time. The rooms were fairly clean. There was one issue where I found hair on the towel but the cleaning staff fixed it. They offer free breakfast and a comfy room. Can't beat it for the price.
Thank Janeen W
Response from DaralynCovell, General Manager at TownePlace Suites Wareham Buzzards Bay
Responded 3 weeks ago
Hello Janeen W., Thank you for providing a candid review about your experience with our hotel. I apologize for the housekeeping issue you encountered and have made note to share with my team. I am happy to hear the rest of your stay was enjoyable and above expectations. I hope you will give us another opportunity to serve you during a future visit to the Wareham area. We look forward to seeing you again!
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Price range
US$140 - US$178 (Based on Average Rates for a Standard Room)
Location
United States > Massachusetts > Wareham
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Price range
US$140 - US$178 (Based on Average Rates for a Standard Room)
Location
United States > Massachusetts > Wareham
Photos
Traveller (40)
Room & Suite (24)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
plimoth59
2 August 2017|
AnswerShow all 2 answers
Response from Levon M | Reviewed this property |
I don't think they do but simply call the hotel. That is the easiest way to find out. I didn't see any the 2 nights we were there.
0
Votes
naps101
3 August 2016|
AnswerShow all 4 answers
Response from Cindy Z | Reviewed this property |
15 mind
0
Votes
Gail19692015
10 August 2015|
Answer
Response from Nick S | Property representative |
Hello! Thanks for asking such a great question. We in fact have an elevator that provides access to all guest floors of the hotel. Thanks and please let us know if you have any additional questions! Regards, Nick... More
0
Votes
Room Tips
"The east facing rooms overlook a cranberry bog."
readeasy
3 weeks ago
Read review
"Rooms in back of hotel have pleasant view of cranberry bogs."
papa_wheely
20 Feb 2018
Read review
"view of the bog is nice"
514lynne
11 Dec 2017
Read review
"view of cranberry bogs if available."
iwanttowineveryday
20 Nov 2017
Read review
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