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BEST WESTERN TLC Hotel

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BEST WESTERN TLC Hotel
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413 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Montreal, Canada
Reviewed 5 June 2016

We spent two days at this hotel. The room was spacious, clean and soudproofed, and the breakfast (included) was generous. We also had a very good experience at the hotel restaurant : the Copper House Tavern. I would like to enhance the politeness and helpfulness of the staff, especially the cooperation offered by the general manager, Margot Fenton, who helped...

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Thank nmenard
Reviewed 3 June 2016

We enjoyed our stay; the staff were helpful, the kids really loved the breakfast, we enjoyed the allergy friendly options availible, the pool was warm, we traveled by train into Boston in well under an hour, the resturaunt had friendly staff and gigantic american portions of delicious food.

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Thank Laura W
Waltham, United States
Reviewed 3 June 2016

average stay at a hotel surrounded by other hotels. the elevator wait was as you might find at a swanky night club. the bar was fairly nice, though and if i was a child, the breakfast and pool options would have been great. overall, asking 250 a night for this place you might expect Madonna to play in the lobby

Review collected in partnership with Best Western
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Thank Jason I
Vancouver, Washington
Reviewed 1 June 2016

I have had neck surgeries so pillows are a big deal for me when traveling. I stayed at Best Western TLC and that is what I received tender loving care. I arrived late Sunday evening and realized that I hadn't mentioned that I needed a flatter pillow or 3 flat sheets and a pillow case prior to arriving. I explained...

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Thank Annette H
Reviewed 30 May 2016

We were at the Waltham, MA location this past weekend and for an extremely busy weekend (soccer tournament) where the hotel was quite full and there was only one operating elevator! The front desk staff on Friday evening and Saturday evening were less than accommodating and/or friendly. After 7 hours of traveling, the girls that were there were told after...

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Thank theresaf831
Naples, Florida
Reviewed 26 May 2016

While our daughter's wedding in Belmont, MA isn't until June 12, we have only wonderful things to say about the folks over at the Best Western TLC in Waltham, MA. From the first phone call I made to manager Margot Fenton, I have consistently heard from her the marvelous words:"Sure, we can do that for you." Unlike other hotels I...

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Thank vogeljanet
Newington, CT, United States
Reviewed 25 May 2016

I had the opportunity to stay at the Best Western TLC again and the staff provided excellent service. Definitely a notch above other hotels and the reasons why I select the TLC when my travel requires me to be near Waltham, MA.

Review collected in partnership with Best Western
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Thank Alex G
new jersey, United States
Reviewed 25 May 2016

Great value and very close to my daughters college Bentley University. Friendly staff and good restaurant in the hotel with outdoor seating also. Breakfast in lobby is good. Stayed here every time we visited in the last 4 years.

Review collected in partnership with Best Western
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Thank Robin L
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Robin G, I'm so pleased that you enjoy the staff, accommodations, and the food. We are lucky to have great guests like you and your family. Keep on coming!!! Sincerely, Margot Fenton General Manager Best Western TLC Hotel Waltham, MA 02451

Agawam, Massachusetts
Reviewed 24 May 2016 via mobile

The general manager Margot Fenton was absolutely fantastic to deal with.. She was extremely helpful and took great care of me when an unruly guest woke me up. I can't say enough good things about her.. I will definitely stay at Best western next time I'm in town.. I highly recommend it..

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Thank Eric B
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Eric B, Thank you for the wonderful review. I was glad to help. I look forward to seeing you again in the future. Sincerely, Margot Fenton General Manager Best Western TLC Hotel Waltham, MA 02451

Red Bank, New Jersey
Reviewed 23 May 2016

From the welcome to departure, each person on staff we met was friendly, and offered to help. They created a most wonderful atmosphere. Staff was courteous and also professional. Room was clean, spacious and welcoming. Breakfast buffet eggs were cold ad I wish they had had a microwave where I could have warmed them up.

Review collected in partnership with Best Western
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Thank Elizabeth C
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Elizabeth C, I am so sorry about the cold scrambled eggs. I have spoken to the Breakfast Room Manager. You shouldn't need a microwave to warm up the eggs. They are in a heated chafing dish. Thank you for the great comments about my staff. I appreciate the feedback. Sincerely, Margot Fenton General Manager Best Western TLC Hotel Waltham,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about BEST WESTERN TLC Hotel

Address: 380 Winter Street, Waltham, MA 02451-8700
Region: United States > Massachusetts > Waltham
Price Range: €89 - €309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN TLC Hotel 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Best Western and Priceline so you can book your BEST WESTERN TLC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Waltham
Waltham Best Western
Hotel Style:
#4 Business Hotel in Waltham
#5 Family Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN TLC Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN TLC Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anything on the 6 floor with a balcony”
 of 5 bubbles staceym65, 15 Nov 2016 | Read review
“Communicate with the staff”
 of 5 bubbles craigmarshall2016, 1 Nov 2016 | Read review
“Be pacific as to what you want”
 of 5 bubbles wkarbiwynk, 2 Aug 2016 | Read review
“Stay on the higher floors, or just stay away!”
 of 5 bubbles favorisreal, 13 Jun 2016 | Read review
“ice machine is on the fourth floor. Patio from the bar can be heard from rooms close by.”
 of 5 bubbles laurawQ3691LT, 3 Jun 2016 | Read review
5 of 5