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The Westin Waltham-Boston

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433 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Waltham-Boston
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Showing 421: English reviews
Indianapolis, Indiana
Level Contributor
196 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 269 helpful votes
Reviewed 28 May 2015 via mobile

So nearly every Westin I've stayed in has been clean and had great beds and bathrooms. This one is no exception. I was in room 604 and found it to be just what I needed for a business trip. Wifi was included for free as a gold member. The front desk staff even gave me a free drink when I... More 

Helpful?
3 Thank TwoWas
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi TwoWas, I want to thank you for your loyalty to Starwood and for taking the time to share your recent business trip with us at Westin Waltham-Boston! I am happy to hear that you enjoyed our Tuesday and Wednesday night event, SoundBites, during your time with us too. Thank you again TwoWas for staying with us during your stay... More 

Newton, Massachusetts
Level Contributor
60 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 May 2015

Nice room - great service--good food- excellent front desk Nice location-- hotel clean excellent service in every department Treated me like family as always with Westin Hotels and W Hotels I always stay at Starwood Properties

Helpful?
Thank Stephen S
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Stephen S, Thank you for taking the time to share your experience with us during this wedding stay! From service to sleep, I am happy to hear your stay had you feel welcomed and left you refreshed. Thank you for your loyalty to Starwood and our Westin Brand Stephen S, here is to more great stays with us in... More 

Bellevue, Washington
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 May 2015

I love Boston and the city but on this visit we stayed about 30 min out from downtown - and that's not something I'll do again. The hotel staff had to be contacted twice for housekeeping and we didn't receive a wake up call requested. the worst part was upon check out, our room had been charged twice as part... More 

Helpful?
1 Thank sea_girl_traveler
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi sea_girl_traveler, No excuses here, we failed you during this stay and I am beyond sorry for how your experience with us went. Our team takes great pride in their service and I am truly sorry we let you and your family down. I would love an opportunity to make this right and restore your faith in our hotel and... More 

Connecticut
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 26 May 2015 via mobile

My first time in Boston on a business trip (have done a leisure trip at a wonderful boutique hotel in Cambridge), so perhaps this is just the tone of Boston hospitality. But had the sense that my greeter was being polite just ever so slightly under duress and that she felt irritated. Or maybe I'm just super sensitive. Which is... More 

Helpful?
Thank Kewlgirl
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Kewlgirl, I am disappointed to see that your stay with us fell flat on your recent business trip. I truly do appreciate your feedback though, as it will allow me to share this with our team and ensure we do better for our guests everyday. Should your travels return you to Waltham in the near future, please do let... More 

boston
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 May 2015

The beds and bedding here lead to a great nights sleep as long as there are no noisy neighbors around.it was a busy weekend with many graduations and many young children. The bathrooms could use better lighting. All in all it was good.

Helpful?
Thank traveler073
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi traveler073, Thank you for taking the time to share your stay with us at Westin Waltham-Boston. I could not agree more that our Heavenly Beds are the best beds anywhere, so we love to hear when our guests fell the same way! Thank you again traveler073 for you and your family joining us at Westin Waltham-Boston. We hope to... More 

High Point, United States
2 reviews
Reviewed 24 May 2015

Very nice hotel, easy access to Interstate - just have to work around the rush hour traffic patterns. Staff was friendly and attentive, parking garage very close, grounds attractive. Quiet and peaceful setting amid the congestion of the Boston area.

Helpful?
Thank Philip K
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

HI Philip K, I want to thank you and your family for joining us at Westin Waltham-Boston! I agree that our convenient location is hard to beat for guest visiting Waltham, Boston and the surrounding towns. Thank you again Philip K for sharing your experience with us and should your travels bring you back to the area in the near... More 

Tokyo, Japan
1 review
Reviewed 20 May 2015

Good experience and friendly staff. Possible to ask staff for reservations and travel arrangements at any time. Very clean rooms. making of rooms fast and in time. Good bar area with lot of seating space and good late night menue.

Helpful?
Thank Kurt R
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi Kurt, Thank you for taking the time to share your recent business trip with us! I am happy to know that from our room to our restaurant you were able to fully enjoy your Westin Waltham-Boston experience. Thank you again Kurt for choosing to stay with us during your time here in Waltham. We look forward to having you... More 

Tempe, Arizona
1 review
Reviewed 20 May 2015

I was at this hotel last weekend (arrived on tue) and it was a great time. We called down to express service at least 10 times for different things hahaha!! My nephew was graduating so it was a crazy time for all. Stayed under his mother's name, but we all paid. Go figure, right!!! haha Anyway... The operator, Joy, was... More 

Helpful?
Thank Eric L
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

HI Eric L, Though your experience had it's ups and downs, I am thrilled to hear you had a great stay with us at Westin Waltham-Boston, highlighted by Joy and Ted! We appreciate your candid review as well, as it will allow us to improve and better serve our guests, thank you for sharing that part of your stay with... More 

Bogota, Colombia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2015 via mobile

I stayed there for 2 nights a few days ago. The hotel is OK but the service needs much improvement. There was no valet nor bell boy when we arrived. There was only one person at the front desk to heck in at least 5 people in line. Water pressure is really bad, specially for hot water. Make sure to... More 

Helpful?
Thank HarshReviewer
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hi HarshReviewer, I am sorry to hear about the shortcomings that you experienced on your recent stay with us. Though your UserID shows you are tough on reviews, we appreciate the good and tough feedback as it allows us to better serve you and our guests in the future. So thank you for your honest and harsh review and again... More 

Texarkana, Arkansas
Level Contributor
123 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 May 2015 via mobile

I try to stay here as much as possible when I'm in town for business. This hotel does book up fast, so sometimes it sold out. Service can be a little slow in the bar and restaurant area. But overall it's a nice hotel.

Helpful?
Thank natd2
GMManishBhatia, General Manager at The Westin Waltham-Boston, responded to this review

Hello natd2, I want to thank you for your continued loyalty to our Westin hotel and sharing with us your most recent business trip! We always appreciate our guest's feedback as it helps us improve on guest service, so I want to thank you as well for bringing to light your restaurant experiences with us. Here is to hoping for... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Waltham Boston is located just 15 miles from downtown Boston. Our mirrored landmark offers the ultimate in suburban charm. Business travelers will find our location incredibly convenient with major corporate offices just one mile away. Our Waltham hotel provides easy access to Concord, Lexington, and Cambridge as well as a variety of great things to do in Waltham. ... more   less 

Additional Information about The Westin Waltham-Boston

Address: 70 Third Avenue, Waltham, MA 02451
Region: United States > Massachusetts > Waltham
Price Range: €111 - €343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Waltham-Boston 4*
Number of rooms: 351
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Hotels.com, Orbitz, Booking.com, Priceline, Travelocity, Odigeo and Jetsetter so you can book your The Westin Waltham-Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Waltham-Boston Hotel Waltham
Westin Waltham Boston
Waltham Westin
Hotel Style:
#1 Green Hotel in Waltham
#5 Business Hotel in Waltham
#5 Romantic Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Waltham-Boston staff and other travellers.
6 questions
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Beavercreek, Ohio
5 months ago
San Jose, California
Cumming, Georgia
Wayne, New Jersey
8 months ago

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Questions? Get answers from The Westin Waltham-Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room near the elevator bank”
 of 5 bubbles J9822XUrobertm, 12 Nov 2016 | Read review
“Clean and spacious, with little noise coming through from outside.”
 of 5 bubbles amgillard, 10 Nov 2016 | Read review
“hotel does overlook a very pretty lake across the highway, but nothing else for a view very well insulated from noise”
 of 5 bubbles 274DeniseB, 3 Nov 2016 | Read review
“try to avoid room 701 and 702 as the HVAC Units nearby are very loud”
 of 5 bubbles 711silvesters, 2 Nov 2016 | Read review
“Keep in mind that room rates can vary based on demand.”
 of 5 bubbles F8097WSdanielb, 17 Oct 2016 | Read review
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