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Hilton Garden Inn Boston/Waltham

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Hilton Garden Inn Boston\/Waltham
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572 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Boston/Waltham
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Showing 556: English reviews
Federal Way, Washington
Reviewed 7 June 2016

The staff at this location take the time to learn a lot of the guest names and that adds a person touch, so you're not just another number staying here. Rooms were cleaned daily, Breakfast was great. After a 48 night stay I was very pleased with the service.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 841frankal
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello 841frankal, Thank you for the nice comments. The staff enjoys being friendly and helping guests enjoy their stay. Clean, friendly, good food and efficient is a good thing. Please continue to stay with Hilton and return and visit us any time. General Manager Hilton Garden Inn Boston/Waltham

Newbury Park
Reviewed 6 June 2016

Rooms are clean and comfortable. Staff is very courteous and helpful. Complimentary breakfast is especially nice with a chef making omelets to order. The breakfast room is quite large and the hotel feeds a crowd with ease.

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Helpful?
Thank timothya661
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello timothya661, Our chefs really enjoy making those omelettes too. A good breakfast is a great way to start the day right. Thank you for the comments and for being our guest. Please continue to stay with Hilton and return to see us any time General Manager Hilton Garden Inn Boston/Waltham

New York City, New York
Reviewed 5 June 2016 via mobile

Located nearby the Highway, this Hotel offers us a very clean and quiet room with good Food. We stay for one night and we had a good Dinner NY Steak and Crispy Salmon Steak. At the other hand, the price should be reconsider since the distance to Boston and how many Toll Road that we have to pay.

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Helpful?
Thank Volson H
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Volson H, We appreciate your positive comments, your constructive comments and that the hotel's amenities helped make your stay an enjoyable one. Please return to see us any time General Manager Hilton Garden Inn Boston/Waltham

San Francisco, California
Reviewed 2 June 2016

This is my second or third time staying here on business. Great hotel with easy access to the Waltham and Burlington area as well as Arlington. From Boston/Cambridge you can take backroads and avoid most of the rush hour mess on 90. Room - Clean, well appointed. Choice of floor and away from the elevator. Bathroom - Clean, nice toiletries....

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Helpful?
Thank SoloTravlr_34
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello SoloTravlr_34, Thank you so much for your loyalty to the hotel and to Hilton. Your review is very complete and will be very helpful to other guests trying to make a decision when staying in Waltham. With friendly service, good food and clean rooms you can't go wrong. We hope to see you again soon. General Manager Hilton Garden...

Reviewed 2 June 2016

Every person working there that we came in contact with was extremely nice and welcoming. Our TV didn't work and the guy came right up to try to fix it and said he'd change out the TV for us, which he did within a couple hours while we were at dinner. Good checkout experience too. Comfortable room.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tamarab321
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello tamarab321, Thank you for being so understanding about the tv. I am happy we could make it right for you. We want to make each stay comfortable and friendly and the staff is pleased to see our guests appreciate it so much. Please visit us again. General Manager Hilton Garden Inn Boston/Waltham

Washington, DC, United States
Reviewed 31 May 2016

Boston hotel prices skyrocket during graduation week. We found this hotel to be a very good value at that time. While a bit distant from our graduation activities in Cambridge it was a pretty easy drive most of the time, and a nice way to stay out of the crowds and congestion closer in. The only downside was a very...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dennis D
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Dennis D, We apologize for the noisy ac. I hope our crack staff was given an opportunity to look at it for you and fix it. It seems the amenities of the hotel and its location was a good experience for you. We are near many colleges and we invite all travelers to the area to try us. Please...

Reviewed 29 May 2016

For a hotel charging these rates, the restaurant was way below expectations: no waitress available when I arrived; had to get a menu off the bar myself; restaurant was out of items; no decaf was available, or to quote the waitress "I don't have any decaf made." Excuse me?

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank PATRICIA L
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello PATRICIA L, We are very disappointed that you are disappointed. We have reviewed these comments with the staff and taken steps to ensure it doesn't repeat itself. We can't have a bad day when it comes to service. Thank you for providing us this important information. Please try us again in the future. We know we can do a...

Hartford, CT
Reviewed 27 May 2016

First time here. Easy to find and right off I 95. Ample parking and friendly front desk staff. Sadly no cookies. Not sure why not. Room good sized and very quiet considering the hotel is full to capacity. Beds a bot softer than I would like but fine. Room clean and up to date. Micro fridge and microwave along with...

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Helpful?
Thank LawguyHartford_CT
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello LawguyHartford_CT, Its great to have everyone here for the annual soccer tournament. We enjoyed being a host hotel. Its nice to hear our amenities and services were up to your expectations. We hope to see you next year. General Manager Hilton Garden Inn Boston/Waltham

Stamford, Connecticut
Reviewed 27 May 2016

I was not able to use the shower/bath and the help said to me well that is a new one. Did not believe me. Did not even offer to try to make something better by offering me something like a reduced rate.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kevin H
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Kevin H, We apologize that the shower didn't work. We have maintenance on all day shifts and we should have been able to respond to you immediately. I am unhappy your experience was not satisfactory. If you contact us I would be happy to fulfill your request. General Manager Hilton Garden Inn Boston/Waltham

Belleville, New Jersey
Reviewed 27 May 2016

My family and I stayed at this hotel on a recent trip to Boston. I thought the hotel was really sleek and modern. I loved how there was free coffee in the morning and cookies at night. I only wish that breakfast was a bit cheaper. I felt the pricing was unreasonable but the food looked good. I didn't use...

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Helpful?
Thank Karen P
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Karen P, Thank you for your positive comments. I am sure other guests will find them useful when booking a stay. I am happy the hotels amenities and services exceeded your expectations. Please return to see us again Regards General Manager Hilton Garden Inn Boston/Waltham

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps you make the most of your time in the area. Great transport links keep you in easy reach of some of the area's top sites and attractions. Stay connected with complimentary WiFi and a 24-hour business center. Head to the fitness center for a workout or take a dip in the pool. Enjoy a cooked-to-order breakfast or delicious dinner at the Great American Grill(R). Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for your next Boston meeting or celebration. Minutes from Brandeis and Bentley Universities, this Boston hotel is perfect if you are in town to visit the kids at college or attend a reunion. ... more   less 

Additional Information about Hilton Garden Inn Boston/Waltham

Address: 450 Totten Pond Road, Waltham, MA 02451
Region: United States > Massachusetts > Waltham
Price Range: €85 - €315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton
Hotel Style:
#1 Family Hotel in Waltham
#1 Romantic Hotel in Waltham
#1 Business Hotel in Waltham
#3 Green Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Boston/Waltham staff and other travellers.
2 questions
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New York City, New York
5 months ago

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Questions? Get answers from Hilton Garden Inn Boston/Waltham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for upper room away from elevators when hotel is close to highways”
 of 5 bubbles 137nikaw, 17 Jan 2017 | Read review
“Pick a room on the higher floor with north-side view”
  • Overlooking the Totten Pond Road
  • Standard room with king bed
 of 5 bubbles travelophil, 30 Dec 2016 | Read review
“Good luck!”
 of 5 bubbles FamFunIllinois, 29 Dec 2016 | Read review
“High floor. Away from elevators and ice machines. Traffic noise is minimal throughout the hotel.”
 of 5 bubbles robertjR2888BW, 16 Dec 2016 | Read review
“better check potential noise in certain floors due to renovation works”
 of 5 bubbles avik_12, 16 Dec 2016 | Read review
5 of 5