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Embassy Suites by Hilton Boston / Waltham

Booking.comUS$166*
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Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$183*
US$166*
US$183*
US$166*
US$183*
US$167*
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Embassy Suites by Hilton Boston \/ Waltham
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1,135 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Boston / Waltham
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Showing 1,109: English reviews
New York
Reviewed 31 July 2016 via mobile

This place is great IF you are a large family with noisy, out of control, kids. Anyone else should stay away. The "free breakfast" has the atmosphere of an overcrowded, understaffed public grade school cafeteria, on a day when the student population unexpectedly tripled in size and half the staff didn't show up. Again: unless you have a large noisy...

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Helpful?
Thank Man_Hattan89
Melvin R, Front Office Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Dear Man Hattan, Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service. We sincerely appreciate your feedback and are very sorry your stay was not what you deserve. Please also accept our sincere apologies in regards to your breakfast experience. During the dates...

Fort Lauderdale, Florida
Reviewed 31 July 2016

My family stayed here for several nights while we were visiting colleges with our son. Clean, comfortable and roomy. Large bathroom with lots of counter and shelf space, good toiletries, and large towels. Fridge, microwave and coffeemaker in the suite. Excellent breakfast with many choices. Only drawback was poor WiFi in the bedroom. Will definitely return.

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Helpful?
Thank sbg18
Pittsburgh, United States
Reviewed 29 July 2016

We were there on a business trip for my husband. I attempted to use the indoor pool. The smell of chlorine about knocked me over when I opened the door to the pool. Then I got down by the pool and noticed the cloudiness in the pool and hot tub. I also noticed all the clumps of hair in the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Robert S
Melvin R, Front Office Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Dear Robert S: We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. I am sadden to hear you had such a bad experience in our pool area. The fitness area and...

newport Beach, United States
Reviewed 27 July 2016

Companies seem to be telling their employees to be really nice to customers so they will come back. They forgot to add listening to the customer when they have issues and resolving them. I had a lost and found issue and am still trying to resolve it. No follow up whatsoever. Also, they tell you about all these rewards for...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Lisa M T
Melvin R, Front Office Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Dear Lisa T.: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you encountered issues with your lost items. If you still have not resolved the issue , please do not hesitate to reach out to me directly and I will be more...

Albany, United States
Reviewed 27 July 2016

The hotel is spacious enough to have some privacy. The hotel was sold out the weekend we stayed, but it never felt crowded. Nice pool area that stays open late. The kids enjoyed the breakfast and snacks provided.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tammy C
Port Washington
Reviewed 26 July 2016

Second visit to this hotel. Close to Cambridge with better prices and free parking. Both times have been pleasant with no issues other than lamps that didn't work( both visits). This hotel has the best free breakfast that you will ever see. Huge array of food, all delicious. Will stay here every time we visit our son.

Review collected in partnership with Embassy Suites Hotels
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Thank Susan O
Reviewed 26 July 2016

Location: centrally located. Close to Concord & Lexington. Approximately a 20min drive to Boston. We rented a car, so not sure how close to public transportation (train depot, etc). Room: Comfortable bed. Room included mini fridge & coffee maker. Our air conditioner stopped cooling at 2 different times during our stay, but the engineer was quick to respond and fixed...

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Helpful?
Thank Outsidethelensphoto
Saint Louis, Missouri
Reviewed 25 July 2016

Plenty of parking, great job on the complimentary breakfast buffet and excellent front desk staff. We stayed for a weekend wedding in the area and needed help with coordinating logistics as well as very late check out. The front desk staff made our visit simple and enjoyable.

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Helpful?
Thank Kevin F
Reviewed 25 July 2016 via mobile

Perfect for our family vacation to Boston and Salem. Located 25 minutes from each location, this was the perfect place for us!! They won us over with free parking, free breakfast and hors d'oeuvre. The hotel was great. The staff were friendly and accommodating. The room had a microwave and fridge. Perfect for a teenage boy needing to be fed...

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Helpful?
Thank Kirsten D
United States
Reviewed 25 July 2016

This hotel was perfect. Great location! Not too far away from everything that we were going to do. The rooms and beds were great. The breakfast was amazing! If we go back to the Boston area, we will for sure stay here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jill H

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Embassy Suites Boston/Waltham located in Boston’s High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95. Our upscale hotel is just 20 minutes to downtown Boston and 25 minutes to Logan International Airport, convenient to Brandeis and Bentley Universities, Wellesley and Regis Colleges. If you’re traveling to Boston on business or vacation, enjoy spacious two-room suites, complimentary cooked-to-order breakfast and a complimentary nightly Manager’s Reception. Plan your business conference, reunion, Bar Mitztvah, or wedding in one of our nine meeting and banquet rooms which can accommodate up to 300 guests. Enlist our experienced catering and meeting staff to plan a memorable event. Our all-suite hotel provides you with more. Enjoy signature omelets at our complimentary cooked-to-order breakfast, complimentary parking, a 24-hour BusinessLink Business Center, indoor heated pool, and 24-hour fitness center. ... more   less 

Additional Information about Embassy Suites by Hilton Boston / Waltham

Address: 550 Winter Street, Waltham, MA 02451 (Formerly Doubletree Guest Suites Boston/Waltham)
Region: United States > Massachusetts > Waltham
Price Range: €146 - €327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boston / Waltham 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Embassy Suites Boston / Waltham Hotel Waltham
Doubletree Hotel Boston Waltham
Hotel Style:
#1 Best Value Hotel in Waltham
#2 Romantic Hotel in Waltham
#2 Green Hotel in Waltham
#3 Business Hotel in Waltham
#4 Family Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Boston / Waltham staff and other travellers.
11 questions
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Questions? Get answers from Embassy Suites by Hilton Boston / Waltham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor gets priority with loading elevators”
Attila_The_Hutt, 20 Feb 2017 | Read review
“This is an excellent business travelers hotel”
LittleBrownBear213, 1 Feb 2017 | Read review
“We stayed on the top floor so we had no one above us.”
659annmarief, 26 Dec 2016 | Read review
“Rooms surround and overlook central lounge and bar area. Pool and fitness on 2. Quieter on higher floors. Corner rooms little larger.”
Capjanstar, 25 Dec 2016 | Read review
“Download the HHI app and you can check-in early and pick your room, seeing which are available means no neighbors as well!”
Flemington_Diner, 14 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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