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Comfort Inn & Suites

474 reviews
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Traveller (65)
Room & Suite (21)
Pool & Beach (5)
Overview
  • Excellent66%
  • Very good28%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (474)Write a Review
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All reviewscracker barrelold sturbridge villageoutdoor poolwafflesconvenience storegas stationqueen suitehot tubbreakfast staffhard boiled eggschoice hotelsparking lotroom was largegreat stayfree breakfastwould definitely stay here againoff the highway
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1 - 5 of 470 reviews
Reviewed 2 days ago

Stopped here last night. The staff was very nice and professional. The room was super clean and the breakfast this morning was good! Comfortable bed and pillows! Nothing to complain about. I would definitely stay here again. Good location, very close to restaurants. Elizabeth from...More

Thank canadanb2018
Response from GM-CISC, General Manager at Comfort Inn & SuitesResponded yesterday

Thank you for telling us about your recent stay with us, we appreciate you kind words. Our team works hard to provide a friendly, comfortable, and clean environment for each of our guests. We hope if your travels bring you back to our area, you...More

Reviewed 6 days ago

Recently following an unexpected loss of a brother, I reached out to Dawn Merriam, the sales manager at the comfort inn in Sturbridge, Massachusetts. I needed rooms, suites, and a place to accommodate a gathering following services. Dawn and the manager as well as all...More

1  Thank Peggyflavell
Response from GM-CISC, General Manager at Comfort Inn & SuitesResponded 5 days ago

Peggy, Thank you for your kind words. I am so glad we could be there to help you during this difficult time. Yours in Hospitality, Jamie Wolfe, General Manager Dawn Merriman, Sales Manager

Reviewed 2 weeks ago

I tried to block off rooms for this hotel for my upcoming wedding. The person that answered when I called said there was lots of availability and was super nice and took down a lot of info and said I'd get a call back to...More

1  Thank mescooby422
Response from GM-CISC, Director of Sales at Comfort Inn & SuitesResponded 1 week ago

I am sorry to hear you had a problem contacting our sales department. We receive several requests daily for wedding blocks and we try to respond within 24-48 hours. I do not know what happened or why I did not receive your request, but clearly...More

Reviewed 3 January 2018

Stayed here over the weekend and it was excellent. The staff at the bar and check in desk were fabulous. The cleaning staff also did an excellent job. I really enjoyed this hotel and thought it was great for the price. The room was very...More

Thank Liz726
Response from GM-CISC, General Manager at Comfort Inn & SuitesResponded 5 January 2018

Thank you staying with us and sharing thoughts about your stay, we really appreciate it. Our team takes real pride in the hotel and the work they do. We hope if you are in our area again you choose our hotel. Yours in Hospitality, Jamie...More

Reviewed 23 December 2017

Dec 22 at Sturbridge, Comfort Inn Checked in and put some items in room. We choice to take the queen bed suite with whirlpool and fireplace. It’s huge and very spacious. It’s not only a suite but has a separate bedroom with a door you...More

Thank julie b
Response from GM-CISC, General Manager at Comfort Inn & SuitesResponded 28 December 2017

Thank you for sharing comments about your recent stay with us, we really appreciate it!We are so glad you enjoyed your stay with us, I am sorry we had problems with the fireplace and have had service tech come in and look it, our expectations...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Self-Serve Laundry
Room amenities
Microwave
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$99 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$99 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (65)
Room & Suite (21)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
traceygp
15 June 2017|
Answer
Response from GM-CISC | Property representative |
Yes we do, according to the ADA we have to accept service animals.
0
Votes
Paul R
11 June 2017|
AnswerShow all 5 answers
Response from happycamper8314 | Reviewed this property |
The ride will take you about 45 minutes!
1
Vote
d0najean
18 May 2017|
Answer
Response from RebeccaMA | Reviewed this property |
Yes, they have a bar on premises. Not sure it has food but Cracker Barrel is just across the parking lot.
0
Votes
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123
Room Tips
"Just stayed the one night, we were on the third floor and it was quiet."
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"2nd or 3rd floor - draft on first floor near windows"
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"gr locations, dif rooms available"
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"Stay on 2nd floor"
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