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Hilton Garden Inn Plymouth

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Hilton Garden Inn Plymouth
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701 Reviews from our TripAdvisor Community

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Showing 678: English reviews
Reading, United States
Reviewed 4 March 2016

Our stay in this hotel was a pleasant experiance. Room was very clean, front desk staff was excellent. The bed was one of the most comfortable beds I have slept in at a hotel. Best hotal experiance I have had in the Cape Cod area. Highly recommend staying here

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Frank R
Sheryl_Barrett1, General Manager at Hilton Garden Inn Plymouth, responded to this review

Dear Frank R: Thank you for taking a moment to share your experience on Trip Advisor. I am so happy to hear your experience with us was a pleasant one. The housekeeping team here at Hilton Garden Inn works extremely hard to ensure the cleanest standards of our guest rooms. Our front desk team strives to ensure a warm and...

Plymouth, United States
Reviewed 29 February 2016

The service was very good and the room was clean. I wish the hot tub was warmer. I think that the price for breakfast should come down and more pillows and towels in each room. Overall it was a nice stay!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Taryn B
Sheryl_Barrett1, General Manager at Hilton Garden Inn Plymouth, responded to this review

Dear Taryn B: Thank you for taking a moment to share your experience on Trip Advisor. I am glad to hear you enjoyed the service you received from our staff here at the Hilton Garden Inn Plymouth. I am sorry that there were not enough pillows and blankets in your guest room, I have made a notation on your profile...

Framingham, Massachusetts
Reviewed 22 February 2016

Location was great, but for this time of year the only place that was opened was the Pilgrim Hall Museum, and a few shops. The hotel is a bit worn; furniture was scuffed, and the ottoman had a tear in it. Our room was #205 and we would recommend requesting a room in an upper floor because you can hear...

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Helpful?
Thank Julianna72
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

I am so sorry you had a disappointing stay with us during your recent visit to Plymouth Mass. We strive to offer the very best in exceptional guest service, comfortable and clean accommodations with convenient amenities at an affordable rate. I apologize that we fell short of your expectations. The hotel did host a youth sports team during the weekend...

Milford, Connecticut
Reviewed 19 February 2016

We stayed in a typical 2 queen room, very spacious, clean and staff was very accommodating. Had two small children and required some extra pillow which were delivered to room within minutes. Breakfast was very good- buffet as well as made to order station.

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Helpful?
Thank Chaz B
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thanks so much for your kind comments! We appreciate your business very much and I am glad to hear you found your room comfortable and clean. Our hotel is very invested in making sure our guests enjoy their stay, I am very happy to hear that we exceeded your expectation. Thanks again! Come visit anytime!

nyack, ny
Reviewed 18 February 2016

The hotel is very clean, which of course is important. We had a couple of issues, which really are easy to ameliorate. First, the water tasted terrible!!! Perhaps, some of the salt used on all the recent snow, leached into the water. Regardless, there was only 1 bottle left to buy at the hotel, which wasn't enough for us to...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank bethr777
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for your feedback regarding your stay at our hotel. We really appreciate your nice comments about the hotel being very clean. I am sorry, however, to hear that our water had a bad taste to it, I am not aware of any problems in the Plymouth area. In regard to the TV channels we are in...

HOLYOKE, United States
Reviewed 16 February 2016

I continue to stay at this Hilton for the continued excellent service, and it is convenient to family that I visit. I visit the area for vacations, and holidays. And if needed to stay at the house and care of pets while the family travels.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Karen G
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Wow! Thanks for the great compliment! We appreciate your business and appreciate you taking the time to share your experience. We hope you will visit us again very soon! Take care. Warm Regards, Sheryl Barrett General Manager

Reviewed 13 February 2016

Have stayed here several times when we visit the kids. Staff is always friendly, rooms clean and spacious. Easy access to local restaurants. Only con is it's sort of hard to find the entrance to their parking lot.

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Helpful?
Thank Bill H
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Hi! Thanks for choosing our hotel for your recent stay! We really appreciate your business and that you have taken the time to share your positive experience with fellow travelers. We are located in a great area of Plymouth with shopping and restaurants plus conveniently located on route 3 exit 5. I'm sorry the entrance was hard to find. But...

Plymouth, Massachusetts
Reviewed 9 February 2016

Hotel is very clean and neat with spacious rooms and bathrooms. The staff is very friendly and professional. Excellent location with many restaurants and stores nearby with easy access to Route 3. I met the General Manager Sheryl during one of my many stays here and she was very helpful and accomodating!

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Helpful?
Thank Andrea P
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thanks so much for choosing our Hilton Garden Inn for your recent trip! Your business is very important to us and we are very happy to receive your positive feedback. We hope we will be your hotel of choice for your future visits to Plymouth! Thanks again. Take care.

Bondsville, United States
Reviewed 9 February 2016

What a wonderful hotel. Very convenient to all of Plymouth and very neat and clean. They have just done some beautiful renovations and it is gorgeous. We brought my brother-in-law and sister-in-law and they were so happy with the hotel that they would also go back again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Donna C
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Excellent! I'm so happy that you enjoyed your stay with us and had a comfortable, relaxing experience! We strive to offer the very best in warm hospitality with convenient amenities and comfortable, clean accommodations. We truly appreciate your business and sincerely thank you for choosing our hotel. We can't wait to host you again soon! Warm Regards, Sheryl Barrett General...

New York City, New York
Reviewed 8 February 2016 via mobile

Very clean and inviting, was there for 2 nights with kid for swim meet, the room was spacious, and clean, everything worked. Stayed there last year around the same time, this year we missed the free breakfast.

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Helpful?
Thank juleg2015
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Excellent! I'm so happy that you enjoyed your stay with us and had a comfortable, relaxing experience! We strive to offer the very best in warm hospitality with convenient amenities and comfortable, clean accommodations. Sorry you missed our great buffet breakfast but there is always next year. We truly appreciate your business and sincerely thank you for choosing our hotel....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Hilton Garden Inn hotel in Plymouth, Massachusetts features a heated indoor pool, whirlpool, fitness center and 24-hour complimentary business center. This hotel also offers 1,300 square feet of meeting space which accommodates up to 100 people. ... more   less 

Additional Information about Hilton Garden Inn Plymouth

Address: 4 Home Depot Dr, Plymouth, MA 02360-2669
Region: United States > Massachusetts > Plymouth
Price Range: €126 - €287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Plymouth 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hilton Garden Inn Plymouth Hotel Plymouth
Hilton Plymouth
Plymouth Hilton Garden Inn
Hotel Style:
#1 Family Hotel in Plymouth
#1 Business Hotel in Plymouth
#3 Romantic Hotel in Plymouth
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Plymouth staff and other travellers.
8 questions
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Boston, Massachusetts
nyc-ish
4 months ago
Boston, Massachusetts
Massachusetts

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Questions? Get answers from Hilton Garden Inn Plymouth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all seem fine.”
 of 5 bubbles Dorothy131, 10 Mar 2017 | Read review
“If you check in online ahead of time, you can select from available rooms to choose your own.”
 of 5 bubbles drama-mine, 27 Nov 2016 | Read review
“We always choose a room away from the elevators.”
 of 5 bubbles JimWiseman1, 29 Sep 2016 | Read review
“Funny entrance - you have to tale a left behind the Sleepy's Store”
 of 5 bubbles Joep63, 19 Sep 2016 | Read review
“There is no good views from any room or floor, mostly used for business purposes”
 of 5 bubbles SGZ0, 15 Sep 2016 | Read review
5 of 5