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Holiday Inn Hotel & Suites Boston-Peabody

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Holiday Inn Hotel & Suites Boston-Peabody
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352 Reviews from our TripAdvisor Community

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Showing 338: English reviews
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Rhode Island
Reviewed 3 days ago NEW

Stayed here for an evening in a standard King room. Although the bed was comfortable the room and hotel are tired looking and in need of repair. Ice machines on the second and third floor are not working, the halls and elevators are not well maintained ( my eagle eyed husband who works in large complex management noticed many things...

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Helpful?
Thank yaflincoln
Yarmouth, Maine
Reviewed 3 weeks ago via mobile

We had a good stay here. Needed to stay close to the airport as we had a super early flight the next day. We checked into the hotel and went to the restaurant next-door (Carrabba's) which was fantastic by the way, then went back to our room and hung out. The holiday inn is setback from the road a little...

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Helpful?
Thank WPhooh
Management response:

I’m happy to hear how well you enjoyed your stay with us at the Holiday Inn Peabody. I’m glad that our location just north of Boston and with easy access to Logan Airport worked well for your trip. I’m also happy that you were able to have a nice dinner at Carrabba’s Italian Restaurant. We appreciate your feedback and we...

Massachusetts
Reviewed 4 weeks ago

the staff was nice and the bed was nicer - excellent night's sleep. of course the room should be nice, but what a pleasure to sleep in a large comfortable bed. well done. didn't get to sample the breakfast, but the food at HI is normally very good.

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Helpful?
Thank spaceis411
Management response:

I’m so happy to hear how well you enjoy your night’s sleep here at the Holiday Inn Peabody. I also appreciate the kind words about the staff as well as the 5 of 5 rating. We appreciate your business and we hope that you’ll once again choose us for your accommodations next time your travels bring you through our area....

Hudson, Florida
Reviewed 4 weeks ago

My wife and I rented a one bedroom suite so our son would have a place to stay if he decide he could make it to Mass. for my sister's funeral. The room was plenty big, clean, and the heat worked well (thank God, because it was -15 degrees with the wind chill the 1st night). The room was in...

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Helpful?
Thank WestCoastRich
Management response:

I appreciate your feedback and comments about your recent stay with us. I do apologize for any inconvenience and discomfort caused by the level of lighting. I have discussed your comments with our chief engineer to see what adjustments we can make. We are consistently making improvements to our operation to improve our guest’s experience. I am very happy to...

New York City, New York
Reviewed 26 February 2017 via mobile

My girlfriend and I decided to get away from NYC for the weekend and just drive north. We ended up deciding on Salem, so we stayed at this hotel because it was only 7 miles away from downtown. Prior to leaving the city I called the hotel to inform them of my late arrival. Mitch, the front desk agent answered...

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Helpful?
Thank Josh G
Management response:

Thank You for taking the time to convey your comments regarding your recent experience at the Holiday Inn Boston-Peabody. Your willingness to share your thoughts with us is genuinely appreciated. I am very happy to hear how well our hotel played an enjoyable part of your weekend getaway to Salem. I do agree that our location makes it very convenient....

Crystal Lake, Illinois
Reviewed 17 January 2017

The room they gave us was disgusting. Should have turned around and walked out or asked for a new room but seriously how could they rent out a room like this? Broken lamp shade, gross dirty carpet with big stains, wallpaper coming off the bathroom walls. Room 461.

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Helpful?
Thank carie932
Management response:

Thank You for taking the time to convey your comments regarding your recent experience at our hotel. I do apologize that our guest room fell below your expectations. I have discussed your comments with our chief engineer and executive housekeeper so we can continue to improve our property and our guest rooms The hotel is committed to providing our guests...

Buffalo, New York
Reviewed 11 January 2017

Our group stayed over for 2 nights at this Holiday Inn. We had a great stay zero complaints! The staff was great - they were ready for us when we arrived and we were able to check in a large group in less than 5minutes.

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Helpful?
Thank moxleyce
Management response:

Thank you for sharing your experience on TripAdvisor. We were very happy to have given the pleasure to host your team last week. I’m glad that you enjoyed your stay and I appreciate the kind works about our staff and the preparedness that they demonstrated. Thank you for your business and we hope to see you back with us the...

Halifax, Canada
Reviewed 4 January 2017

Great stop over they gave us the suite at an excellent price, Staff was very friendly and very helpful, Room was clean and quiet for the price. The only real issues was the high scents in the halls very strong and hard to deal with the strong cleaning smells, but otherwise it was clean and comfortable. Wasn't pleased with the...

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Helpful?
Thank Lisa M
Management response:

We appreciate you taking the time to share your recent experience. Thank you for the kinds about the service you received from members of our staff. I will discuss your comments with our executive housekeeper about the scents. I also apologize for any lack of hospitality you encountered from our food & beverage staff. We appreciate your business and we...

letrips66
Reviewed 1 January 2017

We went to Salem in October, so it was no surprise there were no rooms available in that city. Rooms were about $200 a night and we were lucky to get our king room upgraded to a suite. The hotel wasn't fancy, but newer, clean, and comfortable.

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Helpful?
Thank letrips66
Management response:

Thank you for sharing your experience about your visit in October. We’re glad you found us a value alternative to staying in Salem. We’re happy you enjoyed your accommodations and we hope to see you back with us during your next visit. David, GM

Boston, Massachusetts
Reviewed 17 December 2016

I have stayed at many Holiday Inns across the country and this is by far the worst and most disgusting one I have ever stayed in. My daughter and I checked in late last night. The temperatures outside were 20 degrees. When we got into our room the heat was not on and it was freezing cold. Took approx. a...

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Helpful?
Thank Terry K
Management response:

Terry, I do apologize for the problems you experienced while you were guest at our hotel this month. I truly regret any lack of cleanliness that you and your family encountered, I will make sure that our chief engineer and executive housekeeper inspect all our rooms to prevent a similar occurrence in the future. The hotel is committed to providing...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel and Suites Boston - Peabody is conveniently located between Downtown Boston and Logan International Airport and the historical coastal towns North of Boston. Whether you are enticed by the quaint seaport villages of nearby Salem, Gloucester, and Marblehead or the excitement of Boston's Faneuil Hall Marketplace, Freedom Trail, and Fenway Park, the Holiday Inn Peabody is the ideal location to experience all that New England has to offer. Our hotel is now completely smoke-free and renovations are scheduled for completion later this spring. This Boston North Shore hotel will feature 183 newly refurbished guestrooms, including 20 two-room suites. All rooms and suites are equipped with 27' televisions and high speed Internet access. Suites include kitchenettes with mini-refrigerator and microwave and living area with sleep sofa. Unwind in our indoor pool, outdoor courtyard or work out in our fully-equipped fitness center. When hunger strikes, Carrabba's Italian Grill where you can enjoy a casual dinner in a warm, festive environment, the menu offers a variety of freshly made dishes cooked to order in a lively exhibition kitchen. For meetings and social events, our flexible meeting space can accommodate groups from 5-450 people. Ample free parking is available for cars as well as buses. Enjoy ease of access from I-93, I-95, Logan airport (BOS), and Boston's many area colleges for graduation weekends. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Boston-Peabody

Address: 1 Newbury St, US 1 N & US 128 N, Peabody, MA 01960-3846
Region: United States > Massachusetts > Peabody
Price Range: €106 - €206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Boston-Peabody 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Boston-Peabody
Holiday Inn Peabody
Peabody Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Boston-Peabody staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Boston-Peabody staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great location for Boston and Salem”
Q5463PHlisam, 4 Jan 2017 | Read review
“Go to a different hotel”
terryk693, 17 Dec 2016 | Read review
“Rooms can involve a long walk from entrance and/or elevators so guests with mobility issues should request rooms that avoid this.”
Remie, 26 Oct 2016 | Read review
“Stay somewhere else”
Darlingbelge, 18 Oct 2016 | Read review
“Top floor was great.”
J9876, 25 Sep 2016 | Read review
5 of 5