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Hotel Indigo Boston - Newton Riverside

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Traveller (120)
Room & Suite (237)
Dining (54)
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Overview
  • Excellent19%
  • Very good36%
  • Average24%
  • Poor13%
  • Terrible8%
Travellers talk about
“aveda products”(14 reviews)
“hardwood floors”(14 reviews)
“covered parking”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Indigo Boston - Newton Riverside
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Offers from Hotel Indigo Boston - Newton Riverside
Special Offer: Book Direct and Save
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Reviews (784)
There are newer reviews for Hotel Indigo Boston - Newton Riverside
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All reviewsaveda productshardwood floorscovered parkingmbta stationoutdoor poolgreen linemodern decorfree parkingoff the highwaybar restaurantbusiness centerfive minute walklate at nightfenway parkriversidecabanahip
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301 - 305 of 754 reviews
Reviewed 22 December 2014 via mobile

I have stayed at this hotel three times in total. Its proximity to the highway and easy access to the T makes this hotel an easy choice over some of the others closer to the city. Very solid accommodations for the price. If you're a...More

Thank Matthew H
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 5 January 2015

Dear Matthew H: Thank you for choosing the hotel Indigo Newton and for making us your BC home game go to hotel. We hope to see you again very soon! Sincerely,

Reviewed 17 December 2014

This hotel has obviously been renovated and whoever did it did a very nice job. Rooms a little tight but comfortable and clean. Bathrooms very nice but again do not plan on two people in it at any one time. The restaurant is astronomically high...More

Thank Hicks3456
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 18 December 2014

Dear Hicks3456: Thank you for choosing the hotel Indigo Newton for your recent trip to the Boston Area. We appreciate your patronage and feedback regarding your stay. Thank you for you compliments regarding our facility and design. The majority of our guests enjoy the uniqueness...More

Reviewed 2 December 2014

Hotel Indigo is a good value place to stay adjacent to major highways. The rooms are quiet, the breakfast and dinner choices are plentiful, and the staff is friendly. The decor is contemporary with a lot of earth tones.

Thank Patrick C
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 4 December 2014

Dear Patrick C: Thank you for choosing the Hotel Indigo Newton and for sharing your experience with Trip Advisor customers. We are pleased to hear that you enjoyed the value proposition of your recent stay. Please come and visit us again soon! Sincerely,

Reviewed 1 December 2014

Read through the reviews. Every negative item is spot on. Not place for toiletries, laminate flooring sucks, small rooms etc. Besides that, daily room service is very uneven. We stayed there 5 nights, had the ice bucket emptied and a new plastic bag left exactly...More

Thank ColoradoJim3
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 4 December 2014

Dear ColoradoJim3: Thank you for taking the time to share your experience on Trip Advisor. We appreciate your comments. The issues you encountered with housekeeping in your guest room is unacceptable under any circumstances. I am truly sorry that your experience was impacted by housekeeping's...More

Reviewed 29 November 2014

I've stayed here many times, and I most appreciate the property's location---right next to the Riverside T Station. There are no restaurants within easy walking distance, but it is easy to hop on the T and go to Newton Centre for several nice dining options....More

Thank UtahCrowe
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 1 December 2014

Dear UtahCrowe: Thank you for your repeat business and comments regarding the quality and location of the Indigo Newton. We look forward to seeing you again soon! Stay Inspired! Sincerely,

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$171 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$171 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (120)
Room & Suite (237)
Dining (54)
Pool & Beach (42)
Amenities (71)
Business Centre & Event Rooms (2)
Questions & Answers
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marlenis04
3 August 2017|
AnswerShow all 2 answers
Response from bolityzo | Reviewed this property |
The front desk staff will issue "bracelets" to the guests during check-in. I think you can ask them for 'bracelets' if you are waiting. I am not sure how strict they are in checking 'bracelets'.
0
Votes
Kathleen B
4 April 2017|
AnswerShow all 2 answers
Response from Cara S | Property representative |
Unfortunately Trip Advisor will not allow responses that include website links or HTML. A email address is rejected when listed. Please call 617-454-3434 to reach the General Manager directly. Thank you Jim
0
Votes
Sonia T
2 August 2016|
AnswerShow all 4 answers
Response from sunny77SI | Reviewed this property |
I didn't see a shuttle either. We took the green line train into Boston from the hotel, about a block away. I'm sure if you call the hotel they can give you all the info you need. I had called the hotel before I went... More
0
Votes
Room Tips
"As high up as possible and on the Grove Street side of the building."
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"Do not accept a room on the main floor"
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"Never trust this hotle with your laundry..."
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"read our review before you book the room here"
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