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Everything was fantastic Super smooth from check in to check out! Great suite and club access was a bonus!! Special shout out to Allison the manager who went above and beyond ! She is a true example of what customer service is!!!
Just left this hotel after a two night visit to see Boston. I was pleasantly surprised, given some of the less than stellar reviews. The service was very good. Kudos to Mr Bello and Nicole at the front desk, Jameka at breakfast and Michael Smith...More
I stayed here three years ago, and wasn't impressed. Really wanted to write a good review this trp... especially as this location is up the hill from Trip Advisor head office. Was going to wait till end of stay to write, but my first night...More
Response from Michael S, Director of Rooms at Sheraton Needham HotelResponded 12 June 2017
Good Morning Savvysolo,
Thank you for taking the time to share your feedback with us. I believe you and I also spoke during your departure. I apologize that you were disappointed in your stay with us. I followed up with Engineering after our conversation and...More
Upon checking into my room, I discovered a bug on the bed. The hotel staff did not seem overly concerned about the issue but did provide me with another room. They only took the room out of service to investigate further after I complained via...More
Response from AWFOM, Front Office Manager at Sheraton Needham HotelResponded 1 June 2017
I am sorry to hear about the poor experience you had here at the Sheraton Needham Hotel. I would like to confirm with that at this time, professionals have completed the thorough inspection of the room with all negative results. Therefore, the room has been...More
Stayed here for one night. The hotel is nice and has a very nice bar and restaurant. Staff was very nice. My room was nice, as expected. I definitely enjoyed my stay, and would consider staying here again on my next visit to the area.
US$132 - US$318 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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