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Crowne Plaza Hotel Boston - Natick

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Traveller (68)
Room & Suite (46)
Dining (14)
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Overview
  • Excellent44%
  • Very good30%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“the verve”(54 reviews)
“mile radius”(7 reviews)
“logan express”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (576)
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Traveller rating
235
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235
165
87
37
32
Show reviews that mention
All reviewsthe vervemile radiuslogan expresslarge mallpantry restaurantlava lampsexecutive floornatick areafront desk stafftrain stationdirectly across the streetmass pikeshopping and restaurantsshuttle servicefree shuttlebusiness tripnew england
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1 - 5 of 556 reviews
Reviewed 4 days ago via mobile

Nice hotel and very nice people that work there at front desk and bar restaurant. Rooms were good and clean. Bar was small but nice and the food we had was good. Breakfast buffet was very good with fresh pastry and fruit

Thank gowithgus
Response from lynne_luongo, Manager at Crowne Plaza Hotel Boston - NatickResponded yesterday

Thanks very much! Lynne

Hotel's Favourite
Reviewed 10 February 2018 via mobile

We spent three nights at this hotel while my husband had appointments at the Spaulding Institute. The staff was quite friendly and helpful. The light in our vanity mirror wasn’t working. We reported it in the morning and when we got back to our room...More

Thank Cange333
Response from lynne_luongo, General Manager at Crowne Plaza Hotel Boston - NatickResponded 15 February 2018

Thank you very much for the great comments and the 5 stars! Lynne

Reviewed 5 days ago

They are probably understaffed. It took us forever to check-in as there was just 1 girl at the reception and 2 people ahead of us. Housekeeping only made the room late afternoon as there was only one housekeeper on the entire floor. We had to...More

Thank FromSaoPaulo
Response from lynne_luongo, Manager at Crowne Plaza Hotel Boston - NatickResponded yesterday

Sorry that we did not meet your expectations. Lynne

Reviewed 1 week ago via mobile

Sadly I had only two days in the Boston area - business trip from the UK. This hotel was my base and I could have done much worse. Large, clean room, good buffet breakfast. I had no time to go into Boston proper so relied...More

Thank jtaylorx
Response from lynne_luongo, General Manager at Crowne Plaza Hotel Boston - NatickResponded 1 week ago

Thanks so much! Lynne

Reviewed 3 weeks ago

This is a very nice hotel in the Natick area. It is not new but appears to be nicely refurbished. The room and lobby areas were all clean and the staff was friendly and helpful. We really liked the breakfast buffet each morning which was...More

Thank douglash886
Response from lynne_luongo, General Manager at Crowne Plaza Hotel Boston - NatickResponded 3 weeks ago

Thanks very much and thank you also for mentioning the breakfast. We are a full service hotel and the Crowne Plaza brand does not have free breakfast as do many of the limited service hotel chains. We do offer packages that will save money off...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
US$144 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (68)
Room & Suite (46)
Dining (14)
Business Centre & Event Rooms (5)
Questions & Answers
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Lindsay813
30 September 2016|
Answer
Response from 1diva | Reviewed this property |
There is a mini fridge in the room. There is not a microwave .
1
Vote
cris925
13 April 2016|
AnswerShow all 2 answers
Response from Dan R | Reviewed this property |
Not sure about the pet friendly but it seems they are a pretty clean chain. The rooms were clean.
0
Votes
Bill D
20 January 2016|
AnswerShow all 3 answers
Response from Susan M | Reviewed this property |
No, there's no pool at the hotel. There's a small gym on the main floor, and the beautiful Natick Mall is across the street if you're into mall walking. But no pool. Sorry.
0
Votes
Room Tips
"away from the highway and Air con units"
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"South side rooms quieter away from the main road. Top floor rooms very spacious. Join IHG and get upgrades..."
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"Not all rooms have a fridge so make sure that you ask for that if you need one."
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"We're on the 1st floor no view but equipped with out door balcony."
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