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Hampton Inn Boston/Marlborough

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Hampton Inn Boston\/Marlborough
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474 Reviews from our TripAdvisor Community

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Showing 467: English reviews
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Reviewed 3 days ago NEWvia mobile

This hotel is great for families with kids. Free breakfast with lots of options, pool, and game room. They are currently renovating so if you're on the second floor you may be woken up early to the sound of banging on the 3rd floor. Hopefully that will be over soon. There is also a small gym and laundry options available...

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Helpful?
Thank Javoho
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Javoho, Thank you for sharing your recent experience during your stay with us at the Hampton Inn Marlborough. I am delighted that you were able to take advantage of our amenities such as our hot complimentary breakfast, and indoor pool, and arcade before getting a good night’s rest. On behalf of our team we hope to see you again...

HOTEL’S FAVOURITE REVIEW
Reviewed 17 October 2016

My husband and I were going to an alumni college breakfast and needed a place to stay overnight so we wouldn't have to travel far the next morning. We picked the Hampton Inn/Marlborough, Ma. since we had stayed in them before and have a positive experience. Our room and bath were immaculate with Wi-Fi, USB charging ports and a great...

Review collected in partnership with Hampton
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1Thank Irene H
About Hotel's Favourite Review
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Irene H, I want to personally thank you for taking the time to complete a review of your most recent stay with us at the Hampton Inn Marlborough. It is always a pleasure to hear such wonderful feedback, and I am delighted that our team makes your stay an enjoyable one. We hope to see you again in the...

Hershey, Pennsylvania
Reviewed 5 days ago NEW

From the moment we walked in we had issues - lost reservation, rude staff, smelly room, dripping faucets, and loud hallway noise . All in a "newly renovated " room . Never again . Good thing they offer complimentary ear plugs and cleaning cloth- you will need both

Review collected in partnership with Hampton
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Helpful?
Thank timothyo670
Florida
Reviewed 1 week ago via mobile

It was Pardon Their Dust time & front desk staff illustrated some stress when calls made to front desk. Woke up before 9am with construction workers in hall talking about electrical items & something about calling fire dept. so that was it for sleep when they came back a 2nd time. Breakfast was good but didn't like fruit mixed together....

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Helpful?
Thank Satisfied2010
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Satisfied2010, I want to thank you for taking time from your schedule to complete a review for your recent stay at the Hampton Inn Marlborough MA. Whether positive or negative, comments from our guests they are very valuable to me and the staff of the hotel as they help us to improve on our service and operations. I have...

Wallkill
Reviewed 2 weeks ago

Amazing stay, glad to be a member the service I received was genuine. Thank you evening staff for the cookies for my children and thank you for the wonderful breakfast choice. This stay was peaceful and the staff attentive.

Review collected in partnership with Hampton
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Helpful?
Thank williamwF9005RC
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear williamwF9005RC, Thank you for taking the time to write a review about your recent stay with us. We strive to exceed all of our guests’ expectations, and I am truly excited that you were satisfied with your experience at our hotel. I am Happy to hear you and your children enjoyed the cookies as well as the breakfast! I...

Tinton Falls, New Jersey
Reviewed 2 weeks ago

I was visiting Worcester, but the hotels near there were either too expensive or rated poorly, so I widened the circle and found this hotel. Good ratings, excellent price. I have to say that from the moment I arrived, pretty much everything about this hotel exceeded my expectations. The place was really very well decorated, clean, bright, and friendly. It...

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Helpful?
Thank MOKleisure
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear MOKleisure, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Please note that we are renovating our guest rooms and each room will be receiving a new mattress. I am happy to see you enjoyed the breakfast during...

Framingham, Massachusetts
Reviewed 3 weeks ago

This is a huge step down for Hampton Inn hotels! We love Hampton Inn but have had way too many issues with this location. Will never stay here again. AND they got rid of the hot tub but have not updated that online.

Review collected in partnership with Hampton
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Helpful?
Thank tiggergod
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear tiggergod, I want to thank you for taking time from your schedule to write a review about your recent stay at the Hampton Inn Marlborough MA. Whether positive or negative, comments from our guests they are very valuable to me and the staff of the hotel as they help us to improve on our service and operations. I do...

Stratford, Connecticut
Reviewed 3 weeks ago

good hospitality by the check-in person. He gave me a water bottle and chocolate, looked up my Hilton rewards number, made me aware of amenities, was able to take my mail and put it with hotel's next day mailing bag. Almost like having a friend who made me comfortable while on a weekend trip for my son's college visit

Review collected in partnership with Hampton
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Helpful?
Thank traveltsa
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear traveltsa, Thank you for the kind words and for staying with us at the Hampton Inn Marlborough! We appreciate the comments from our guests, as it reminds us that we can make a difference in a person’s travels. We hope to have you stay with us again soon! Best Regards, Melissa Martins General Manager

Rome, United States
Reviewed 4 weeks ago

The Hotel Staff was excellent, as were the accommodations. I am completely satisfied with those aspects. We were guests because we were in the area for a Hockey Tournament at the New England Sports Center. The negative side of our experience was the security. I am a coach and team manager, and we have never been treated so rudely in...

Review collected in partnership with Hampton
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Helpful?
Thank scottbH6248QP
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear scottbH6248QP, Thank you for posting a review of our hotel. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. I am very sorry to hear about the difficulties you experienced during your...

Reviewed 4 weeks ago

The only good thing I can say is that the accommodation was comfortable. This was the lease welcoming Hampton Inn that I have ever stayed at. Staff was not at all friendly and security was ridiculous. I have never been in a hotel with so much security. I mean they were storming around the hotel, standing in the hallways and...

Review collected in partnership with Hampton
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Helpful?
Thank 550janicek
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear 550janicek, Thank you for responding to our survey! We strive to exceed all of our guests’ expectations, and I am truly disappointed that you were dissatisfied with your experience at our hotel. Please know that we have security on for the safety of the guests as we have multiple sports teams’ in-house. I do apologize if security made you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn Boston/Marlborough

Address: 277 Boston Post Rd W, Marlborough, MA 01752-4630
Region: United States > Massachusetts > Marlborough
Price Range: €111 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Boston/Marlborough 2.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hampton Inn Marlborough Hotel Marlborough
Marlborough Hampton Inn
Hotel Style:
#1 Business Hotel in Marlborough
#1 Best Value Hotel in Marlborough
#2 Green Hotel in Marlborough
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Boston/Marlborough staff and other travellers.
3 questions
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Halifax, Canada
Clifton, New Jersey
Clifton, New Jersey
over a year ago

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Questions? Get answers from Hampton Inn Boston/Marlborough staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A second floor rear has view of pool. It is indoors but good spot is Room 200 . You cab keep an eye on the kids from there.”
467johnn, 20 Mar 2017 | Read review
“Choose the top floor. Lower floors seem noisier.”
BeckyS1232014, 13 Nov 2016 | Read review
“Check the water pressure in your shower first thing”
  • Shower on full blast
  • Shower water pressure.
pjking1982, 22 Sep 2016 | Read review
“Rooms away from the elevators/laundry rooms might be quieter.”
W245WXlisad, 5 Sep 2016 | Read review
“Second Floor wasn't extremely noisy”
Marip0saG, 15 Jun 2016 | Read review
5 of 5