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Holiday Inn Hotel & Suites Marlborough

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Traveller (35)
Room & Suite (40)
Dining (4)
Overview
  • Excellent36%
  • Very good29%
  • Average17%
  • Poor10%
  • Terrible8%
Travellers talk about
“front desk”(55 reviews)
“bar restaurant”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Hotel & Suites Marlborough
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Offers from Holiday Inn Hotel & Suites Marlborough
Special Offer: Book Direct and Save
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (237)
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Traveller rating
78
69
41
26
20
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Time of year
LanguageEnglish
78
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41
26
20
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All reviewsfront deskbar restaurantthe room was nicebreakfast buffetoff the highwaynice staybryanbusinessbostonmaconferenceplayerscouch
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21 - 25 of 234 reviews
Reviewed 27 October 2017 via mobile

I checked into this hotel during business travel. I was checked in quickly and efficiently, and asked if I could have room service dinner. The front desk Associate said I could. I walked to the restaurant to place my order, the staff was very nice,...More

1  Thank Lvuolo914
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites MarlboroughResponded 10 November 2017

Hello Lvuolo914, Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest...More

Reviewed 23 October 2017

Service was beyond horrible. Took 4, not kidding, 4 hours for a 3 course meal to be served to 165 people. Wait service was very slow and non caring, actually rude. 2 bartenders. One at each end of room. Did not know Cabernet from Chardonnay....More

1  Thank shraylene
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites MarlboroughResponded 6 November 2017

Hi shraylene! Thank you for choosing us among your many lodging options and sharing your concerns. I'm sorry for the inconveniences caused by the service from our wait staff. This is certainly not what our hotel strives for, nor is this our usual or our...More

Reviewed 17 September 2017 via mobile

Spent the night on way to Maine and our stay was very pleasant. We only wish breakfast was earlier on weekends or at least had a "to go" for those wanting to get an early start. Very easy to locate off highway.More

Thank Brenda G
Response from Nicole S, Front Office Manager at Holiday Inn Hotel & Suites MarlboroughResponded 21 September 2017

Dear Brenda G, Thank you for choosing to stay with us and for taking your time to respond to your stay at the Holiday Inn & Suites Marlborough. As a valued guest, we appreciate your feedback and are pleased to hear that you had a...More

Reviewed 29 August 2017

After staying overnight, our room still hadn't received maid service by 3:30 PM! (And, NO, we didn't have a "Do Not Disturb" sign on the door! Also, we weren't even n the room from 7 AM - 2 PM) We complained to the front desk...More

1  Thank Ralph M
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites MarlboroughResponded 12 September 2017

Hello Ralph M, Thank you for staying with us and taking the time to express your thoughts and concerns. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I am sorry to read about your disappointment with...More

Reviewed 16 July 2017

Its a typical Holiday Inn, nothing great but not bad either. I presented our voucher from our travel agency but they wouldn't find the arrangement and they insisted in charging me twice. I hope we will sort this out soon.

Thank ThanosT_12
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$108 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (35)
Room & Suite (40)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Caitlin V
26 September 2016|
AnswerShow all 2 answers
Response from Nicole S | Property representative |
Hi Caitlin, We do have these items on a first come first serve basis and free of charge. Please let me know should you have any further questions.
1
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Room Tips
"go someplace else"
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"Don't book!"
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"Don't take an outside room"
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"Stay at another hotel!"
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