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We have stayed in this hotel several times over the years while passing by on I-495. Our room was clean and quiet with a comfortable bed, nice bathroom and shower. The check in and check out were quick and efficient. They have an in house...More
Front desk staff was fairly ...stoic...at check-in. Housekeeping was the shining star here. Friendly, polite and thorough. Wall covering and bathroom fixtures need replacing. Quiet room at a safe-feeling property for a short business stay. I did not have time to visit the restaurant or...More
Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites MarlboroughResponded 3 weeks ago
Thanks for staying with us and taking the time to share your thoughts! I'm sorry if the condition of the room that you were provided was less than stellar. Your feedback definitely helps management consider future enhancements needed to achieve complete guest satisfaction....More
People are nice. Room is clean. But, if you're looking to relax in your room without sitting on the bed or a hard desk chair, you'll be out of luck. I can't remember a hotel I've ever stayed at that didn't have some kind of...More
Date of stay: October 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites MarlboroughResponded 27 October 2018
Your thoughts are important, thanks for choosing to stay with us. It's worrying that our lack of lounge chair has affected your overall experience. I've shared your suggestion with the management for consideration. On a lighter note, I'm glad you found our staff...More
Was a short business stay to the area. About 55 mins from Logan International airport. Highly recommend Uber as best mode of transport although if you know you way around hire a car.
Hotel is simple to find once off the free-way although turning against...More
Bordering on the MetroWest region of the State, the smoke-freeHoliday Inn Hotel and Suites in Marlborough is at the Crossroads of New England in central Massachusetts. Situated on Rt. 495, minutes from Route …More290 and the Mass Pike, Route 90, the hotel is surrounded by industry leaders in the fields of bio-tech, high-tech, finance and defense.We offer 153 well-appointed rooms and 20 spacious two-room suites. Suites feature a kitchenette, dining area, living room, and a king bedroom. Standard rooms include our kings and rooms with 2 double beds. Whether traveling for business or with family, our rooms are designed to fit your needs. Our 2nd and 3rd floor rooms are completely renovated with the rest of our rooms and suites scheduled for completion before summer. Hotel amenities include free parking, fitness center, indoor pool, restaurant, room service, lounge with pool table and big screen TV, on-site laundry, valet, ATM and business center. The hotel is completely smoke-free. Complimentary shuttle service is available to local companies as well as restaurants and shopping within a 5 mile radius. Downtown Boston, home of the Boston Red Sox, Bruins and Celtics and the TD BankNorth Garden, is within 40 minutes. Round trip van service to Logan Airport is available for a fee. Worcester, home of many colleges, the arts, hospitals and the DCU Center, is less than 18 miles away. The New England Sports Center is within 4 miles. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.