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Holiday Inn Hotel & Suites Marlborough

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Traveller (35)
Room & Suite (30)
Dining (3)

About

Location
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Bordering on the MetroWest region of the State, the smoke-freeHoliday Inn Hotel and Suites in Marlborough is at the Crossroads of New England in central Massachusetts. Situated on Rt. 495, minutes from Route 290 and the Mass Pike, Route 90, the hotel is surrounded by industry leaders in the fields of bio-tech, high-tech, finance and defense.We offer 153 well-appointed rooms and 20 spacious two-room suites. Suites feature a kitchenette, dining area, living room, and a king bedroom. Standard rooms include our kings and rooms with 2 double beds. Whether traveling for business or with family, our rooms are designed to fit your needs. Our 2nd and 3rd floor rooms are completely renovated with the rest of our rooms and suites scheduled for completion before summer. Hotel amenities include free parking, fitness center, indoor pool, restaurant, room service, lounge with pool table and big screen TV, on-site laundry, valet, ATM and business center. The hotel is completely smoke-free. Complimentary shuttle service is available to local companies as well as restaurants and shopping within a 5 mile radius. Downtown Boston, home of the Boston Red Sox, Bruins and Celtics and the TD BankNorth Garden, is within 40 minutes. Round trip van service to Logan Airport is available for a fee. Worcester, home of many colleges, the arts, hospitals and the DCU Center, is less than 18 miles away. The New England Sports Center is within 4 miles.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
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HOTEL STYLE
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Family
HOTEL CLASS
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247Reviews
56Photos
2Q+A
48Room tips
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Popular mentions
Carole the night auditor was super friendly as we checked in - made a stressful day of travel end on a happy note. She was also very friendly as we got breakfast the next morning, which is impressive given that she'd been there for at least seven hours at that point. Thanks
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We have stayed in this hotel several times over the years while passing by on I-495. Our room was clean and quiet with a comfortable bed, nice bathroom and shower. The check in and check out were quick and efficient. They have an in house restaurant and it was nice not to
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Front desk staff was fairly ...stoic...at check-in. Housekeeping was the shining star here. Friendly, polite and thorough. Wall covering and bathroom fixtures need replacing. Quiet room at a safe-feeling property for a short business stay. I did not have time to visit the
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Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Marlborough
Responded 20 Dec 2018
Hi bcbarr, Thanks for staying with us and taking the time to share your thoughts! I'm sorry if the condition of the room that you were provided was less than stellar. Your feedback definitely helps management consider future enhancements needed to achieve complete guest satisfaction. On a brighter note, thanks for commending our Housekeeping staff! We hope to host you again soon in case you're back in the area. Best, Pam G Case Manager IHGService
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I stay there with my dad as we are a part of a tour group. The place looks very great but it was out in a weird area so no traffic or any shops near by. You have to drive out to get to shops not sure where as I was a tourist. The room was great and the beds were wonderful.
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People are nice. Room is clean. But, if you're looking to relax in your room without sitting on the bed or a hard desk chair, you'll be out of luck. I can't remember a hotel I've ever stayed at that didn't have some kind of lounge chair in the room...and...there is plenty space
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Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Marlborough
Responded 26 Oct 2018
Hi rtrubey, Your thoughts are important, thanks for choosing to stay with us. It's worrying that our lack of lounge chair has affected your overall experience. I've shared your suggestion with the management for consideration. On a lighter note, I'm glad you found our staff accommodating and that our rooms' cleanliness met expectations. Thanks for the candor. I hope you find your way back when your travels bring you again to the area. Kind regards, Jillian I Case Manager IHGService
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The picture was missing from my room
View from room 144.
room
Well appointed kitchen
Huge comfy bed
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123456
Hi Caitlin, We do have these items on a first come first serve basis and free of charge. Please let me know should you have any further questions.
1 vote
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"go someplace else"
"Don't book!"
"Don't take an outside room"
"Stay at another hotel!"
"We upgraded to a suite and had plenty of room to relax."
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PRICE RANGE
US$86 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites marlboroholiday inn marlboroughmarlborough holiday inn
LOCATION
United StatesMassachusettsMarlborough
NUMBER OF ROOMS
173
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