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    Best Western Royal Plaza Hotel & Trade Center

    181 Boston Post Rd W, Marlborough, MA 01752-1840
    +1 855-615-8313
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    29/10/2017 30/10/2017
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    US$151
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    Traveller (72)
    Room & Suite (25)
    Dining (9)
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    Overview
    • Excellent37%
    • Very good26%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “trade show” (18 reviews)
    “the wait staff” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Royal Plaza Hotel & Trade Center
    Special Offer: BOOK DIRECT AND SAVE
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    Hampton Inn Boston/Marlborough
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Reviews (792)
    There are newer reviews for Best Western Royal Plaza Hotel & Trade Center
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    111 - 115 of 780 reviews

    Reviewed 17 March 2017 via mobile

    The staff was great and was very accommodating. The hotel could use an update but I'm sure it's difficult due to being busy. Rooms were clean, great sized rooms. The breakfast buffet could use more variety but the staff was again very attentive and quick.More

    Thank Brandy W
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 20 March 2017

    We are so pleased to know our staff made such an impression on your recent visit. Our guests are our priority, and its nice to know it shows. Thank you for your feedback on updating our property. We are always looking for ways to improve...More

    Reviewed 10 March 2017

    Clean and adequate rooms, though room had 2 full sized beds rather than queens. There was a lack of staffing which caused waits to check in and out. Had to search for server to get a drink in the lounge late afternoon/early evening and they...More

    Review collected in partnership with Best Western
    Thank williambR5453TF
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 13 March 2017

    I apologize that your experience at our hotel did not meet your expectations. Our friendly and attentive staff are the pride of our hotel, and I am sorry you did not feel that way during your time here. We invite you to join us again...More

    Reviewed 6 March 2017

    We stayed here with our hockey team this past weekend. The staff was very friendly and helpful. They let the kids play knee hockey in 1 of the meeting rooms away from the regular rooms people are staying in which was very thoughtful. The pool...More

    Review collected in partnership with Best Western
    Thank jasonbY3851FG
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 8 March 2017

    As the hosts of so many great hockey teams every year, we know how to support our visiting teams and provide them an enjoyable stay without disrupting other guests. We’re a great hotel for this type of event, with valuable amenities like complimentary breakfast, free...More

    Reviewed 5 March 2017

    This was the hotel's first TotalCon...I do not think they had any idea how many people would show up. Overall, they did pretty well-nice rooms, good room upkeep despite being totally full. Rooms all seem to have coffee pots, fridges, and microwaves-there is free breakfast,...More

    Thank John F
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 6 March 2017

    So happy you could join us for our first TotalCon! We’re so proud to host such a unique event. While each event is different in its own way, we worked hard to apply what we have learned from similarly sized events, and I’m pleased to...More

    Reviewed 4 March 2017

    I was immensely pleased with the staff AND accommodations of the hotel. I loved many on the staff and the accommodations were almost exactly what I needed. I hope to stay here next year if/when our convention returns.More

    Review collected in partnership with Best Western
    1  Thank bensA5739CH
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 8 March 2017

    We were very excited and honored to be the hosts of the TotalCon convention this year. It was a unique and thoroughly enjoyable event, and we’re so pleased you could join us. Our friendly staff and well-appointed guest rooms make attending any onsite event a...More

    Hampton Inn Boston/Marlborough
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    About
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$126 - US$234 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Marlborough
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 431
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Best Western, Hotels.com, Orbitz, Cancelon, Hotwire and HotelQuickly so you can book your Best Western Royal Plaza Hotel & Trade Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Marlborough
    • Also Known As
    • Best Western Royal Plaza Hotel & Trade Marlborough ,
    • Best Western Royal Plaza Hotel And Trade Center ,
    • Marlborough Best Western ,
    • Best Western Marlborough
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    Traveller (72)
    Room & Suite (25)
    Dining (9)
    Pool & Beach (1)
    Hotel & Grounds (58)
    Business Centre & Event Rooms (4)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    Lordthunder
    4 January 2017|
    AnswerShow all 5 answers
    Response from rickskinner60 | Property representative |
    When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
    0
    Votes
    tobyybarra
    2 November 2016|
    AnswerShow all 4 answers
    Response from rickskinner60 | Property representative |
    Thanks for the question. You would need Interchange 11A off of the MASS PIKE (Rt. 90). Then just take I-495 North. We look forward to having you stay with us! -Rick
    0
    Votes
    Marcia S
    27 March 2015|
    AnswerShow all 3 answers
    Response from Brian D | Reviewed this property |
    I don't think this is the BW you are remembering. When u enter this BW you come into a huge open atrium that is often set up for private events like trade groups.
    1
    Vote
    Room Tips
    "Our room was almost at the end of the hall so it was quiet there. I imagine it was noisier by the elevators."
    Read review
    "I've stayed in various rooms which were all great."
    Read review
    "Noise was never an issue, there really aren't any "views" to speak of so no matter which side..."
    Read review
    "Didn't spend the night"
    Read review
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