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    Best Western Royal Plaza Hotel & Trade Center

    181 Boston Post Rd W, Marlborough, MA 01752-1840
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    1/10/2017 2/10/2017
    US$184
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    Traveller (72)
    Room & Suite (25)
    Dining (9)
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    Overview
    • Excellent38%
    • Very good25%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Royal Plaza Hotel & Trade Center
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    Best Western at Historic Concord
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (766)
    There are newer reviews for Best Western Royal Plaza Hotel & Trade Center
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    11 - 15 of 754 reviews

    Reviewed 2 weeks ago

    My experience there was the same as it has been for the last 7 plus years- excellent. Anytime there is a need or if theres ever a problem it is addressed immediately. I will continue to use this hotel in the future and enjoy seeing...More

    1  Thank chi4me06
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 1 week ago

    Our staff is some of the best in the hospitality industry! We want the best for our guests and are willing to go the extra mile to provide solutions if an issue arises. Our elevated service paired with the various amenities at our hotel, help...More

    Reviewed 2 weeks ago

    I loved my stay. The breakfast is great. The wait staff does a great job making it run smooth. The front desk was pleasant and helpful. Having a bar and restaurant on site is a big plus. Great maid tooMore

    Review collected in partnership with Best Western
    Thank mnm5616
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 1 week ago

    We completely agree that the bar and restaurant on property are added bonuses! It is always great after a long day to come back to the hotel and have everything you need right at your fingertips. The wait staff is focused on keeping everything running...More

    Reviewed 2 weeks ago

    Not a bad hotel but not worth the value. Food was good at the restaurant but breakfast was terrible. Pool was dirty both days. Kids rough housing and throwing footballs. Pretty sure one girl took a football to the face, blood everywhere. Not one staff...More

    Review collected in partnership with Best Western
    Thank E1240TNmarkd
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 1 week ago

    I sincerely apologize for what you experienced at our hotel. This is not typical of our level of service, and we certainly would like to discuss this with you. Please call the hotel and ask for the general manager. We want to do everything possible...More

    Reviewed 2 weeks ago

    Great Value for your money. Excellent breakfast - lots of choices, comfortable rooms, helpful staff location is perfect - esp if traveling with hockey players b/c New England Sports Center is just down the roads a few milesMore

    Review collected in partnership with Best Western
    Thank Leslie369
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 1 week ago

    We are delighted to hear that you found our property to be a great value! Our team is focused on providing each guest with a comfortable experience while visiting. We have the privilege of being located near many attractions, including the New England Sports Center....More

    Reviewed 2 weeks ago

    The hotel is located next door to the conference center . The accommodation were average. The gym wasn't open every morning when I got down there at 630. The buffet was ok . The rooms were clean but the pillows are way to small for...More

    Review collected in partnership with Best Western
    Thank carll128
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 1 week ago

    We are sorry to hear the gym was not open at 6:30am, and we will discuss this with our staff. Our fitness center hours are 5:30am – 10pm. When situations like this arise, we always recommend our guests bring it to our attention immediately so...More

    Best Western at Historic Concord
    655 reviews
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    About
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$137 - US$212 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Marlborough
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 431
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Booking.com, Cancelon, Hotwire and HotelQuickly so you can book your Best Western Royal Plaza Hotel & Trade Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Marlborough
    • Also Known As
    • Best Western Royal Plaza Hotel And Trade Center ,
    • Best Western Royal Plaza Hotel & Trade Marlborough ,
    • Marlborough Best Western ,
    • Best Western Marlborough
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    Traveller (72)
    Room & Suite (25)
    Dining (9)
    Pool & Beach (1)
    Hotel & Grounds (58)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Nearby
    Doubletree Hotel Boston/Westborough
    749 reviews
    6.03 km away
     
    Best Western at Historic Concord
    655 reviews
    21.60 km away
     
    Courtyard Worcester
    230 reviews
    18.82 km away
     
    Residence Inn Boston Framingham
    224 reviews
    10.21 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lordthunder
    4 January 2017|
    AnswerShow all 4 answers
    Response from rickskinner60 | Property representative |
    When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
    0
    Votes
    tobyybarra
    2 November 2016|
    AnswerShow all 4 answers
    Response from rickskinner60 | Property representative |
    Thanks for the question. You would need Interchange 11A off of the MASS PIKE (Rt. 90). Then just take I-495 North. We look forward to having you stay with us! -Rick
    0
    Votes
    Marcia S
    27 March 2015|
    AnswerShow all 3 answers
    Response from Brian D | Reviewed this property |
    I don't think this is the BW you are remembering. When u enter this BW you come into a huge open atrium that is often set up for private events like trade groups.
    1
    Vote
    Room Tips
    "Noise was never an issue, there really aren't any "views" to speak of so no matter which side..."
    Read review
    "Didn't spend the night"
    Read review
    "Not all rooms are equipped the same. Be sure to check on the items you feel are important."
    Read review
    "the higher floors are quiter"
    Read review
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