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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Although the customer service folks were pleasant and professional, the restaurant staff were obnoxious and inappropriate for any guests. The breakfast is poor. The food in the restaurant, nothing special. They have 4 elevators for 6 floors- they may be the slowest in New England...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Good value. Very comfortable room with helpful, friendly staff. Good breakfasts. Near the business park where my husband was meeting. Near a mall to which I could walk to kill time. buy books, and eat lunch. Had an adequate exercise room (better than some).More
Thank dherron100
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 19 May 2017
We’re pleased to know we could provide you with quality accommodations while your husband was in town for business. With our onsite dining, indoor swimming pool, fitness center, and nearby attractions, we are a great choice for those in town for a few days. Thanks...More
This hotel is in a Good Location with easy access to the highways. The rooms a real nice, with a friendly Staff. It has a Good Bar, and the food there is good. Breakfast is excellent. Overall, my stay was great.
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
My family of four stayed at this hotel for a week. We were initially worried about a group they hotel had booked as they were some sort of rockabilly car club. Their language was attrocious for my pre-teens and the smoked everywhere. Thankfully, they were...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We attended a weekend long event on site and although the property size was able to handle the event, the staff was very overwhelmed. The bar had reduced itself to a limited menu for the entire weekend due to the hotel being busy, which in...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
US$132 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
431
Reservation Options
TripAdvisor is proud to partner with Orbitz, Best Western, Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your Best Western Royal Plaza Hotel & Trade Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Location
United States >
Massachusetts >
Marlborough
Also Known As
Best Western Royal Plaza Hotel And Trade Center ,
Best Western Royal Plaza Hotel & Trade Marlborough ,
Response from rickskinner60 | Property representative |
When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to stay with us. We do not currently have “wonder blankets” on property, but we do carry a collection of various blankets for our guests to choose from. Our standard guestroom blanket is not fleece but a poly-fill comforter and we have had rave reviews for them! While it is certainly not the norm, guests are also welcome to bring their own blankets from home if they choose. Please accept my sincere thanks for your suggestions and we will keep them in mind for future changes. We hope you will choose to stay with us in the future, and until then, we wish you safe travels!
Rick Skinner
General Manager
Response from rickskinner60 | Property representative |
Thanks for the question. You would need Interchange 11A off of the MASS PIKE (Rt. 90). Then just take I-495 North. We look forward to having you stay with us!
-Rick
I don't think this is the BW you are remembering. When u enter this BW you come into a huge open atrium that is often set up for private events like trade groups.
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Room Tips
"Noise was never an issue, there really aren't any "views" to speak of so no matter which side..."
Ireland