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Best Western Royal Plaza Hotel & Trade Center

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Traveller (72)
Room & Suite (28)
Dining (9)
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Overview
  • Excellent38%
  • Very good25%
  • Average20%
  • Poor10%
  • Terrible7%
Travellers talk about
“trade show”(18 reviews)
“the wait staff”(10 reviews)
“restaurant staff”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Offers from Best Western Royal Plaza Hotel & Trade Center
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (835)
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301
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87
65
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All reviewstrade showthe wait staffrestaurant staffbreakfast buffetfront desk staffnew englandbed was very comfortablegreat experiencebusiness tripconferencejeffwebbbweventfacilitybostonmass
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1 - 5 of 823 reviews
Reviewed 3 days ago

Although the exterior and lobby were under construction, this was an excellent value for the price. The room was clean and the staff friendly. This will be an excellent place to stay when the construction is completed

Review collected in partnership with Best Western
Thank fritzm28
Hotel's Favourite
Reviewed 21 December 2017

This may not be the newest hotel on the strip, but based on an overnight, I would return. We had king suite room which was pleasant and clean. Check in and out were a breeze. The breakfast buffet was good and the staff most pleasant....More

Thank rnmteach
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 27 December 2017

I am so glad you had a positive experience at our hotel! We do our best to always make sure our hotel is meeting all our guests’ needs. Even if we are not the newest hotel we are committed to the same service that has...More

Reviewed 4 days ago

I have been running my annual Bay State Coin Show at BW since 2012 and at each show everything has been flawless !!!....looking forward to our next show week-end of March 14 2019....most rooms are recently remodeled...fitness center great with large pool

Review collected in partnership with Best Western
Thank edwarda638
Reviewed 6 days ago

Guest rooms were outdated and need to be remodeled. Also, the main entrance was not available due to construction work. Early in the morning there was noise outside and it interrupted sleep. However, people at the hotel were very nice and kind.

Review collected in partnership with Best Western
Thank ResidentfromMD
Reviewed 1 week ago

We were given a 6th floor room, upon exiting the elevator, we saw large piles of laundry thrown on the floor in the hallway as well as another pile of rags. These remained there overnight into the next morning, even though I saw a worker...More

Thank V9331PVTraveler
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 1 week ago

I sincerely apologize for what you experienced at our hotel. This is not typical of our level of service, and we certainly would like to discuss this with you. Please call the hotel at (508) 460-0700 and ask for the general manager. We want to...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$137 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (72)
Room & Suite (28)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Lordthunder
4 January 2017|
AnswerShow all 5 answers
Response from rickskinner60 | Property representative |
When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
0
Votes
tobyybarra
2 November 2016|
AnswerShow all 4 answers
Response from rickskinner60 | Property representative |
Thanks for the question. You would need Interchange 11A off of the MASS PIKE (Rt. 90). Then just take I-495 North. We look forward to having you stay with us! -Rick
0
Votes
Marcia S
27 March 2015|
AnswerShow all 3 answers
Response from Brian D | Reviewed this property |
I don't think this is the BW you are remembering. When u enter this BW you come into a huge open atrium that is often set up for private events like trade groups.
1
Vote
Room Tips
"We were on the 6th floor, still a lot of noise from parties coming in from the function rooms going back to..."
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"Avoid rooms at the ends of hallways."
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"Our room was almost at the end of the hall so it was quiet there. I imagine it was noisier by the elevators."
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"I've stayed in various rooms which were all great."
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