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BEST WESTERN Royal Plaza Hotel & Trade Center

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BEST WESTERN Royal Plaza Hotel & Trade Center
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657 Reviews from our TripAdvisor Community

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Showing 645: English reviews
Mystic, Connecticut
Reviewed 5 days ago NEW

Awesome stay clean and comfortable! Best free breakfast around! Nice pool and fitness area. Very helpful staff. This is a go to hotel in this area for me. The price is fair and the rooms are large and clean.

Review collected in partnership with Best Western
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Helpful?
Thank Deb M
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

We are a great location for business travelers, with amenities like free wifi and complimentary breakfast to help you stick to a budget and quiet, comfortable lodging. With onsite event and conference facilities, you may never have to leave the property! Thank you for choosing us time and time again when staying in the area. We hope to see you...

Marlborough, Massachusetts
Reviewed 1 week ago

Went there for the breakfast buffet, the food and service was excellent. I had plenty of great food and the price was very reasonable, I felt right at home. The waiter Jeff and the hostess Ayan treated me like family, I look forward to going back there again soon.

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Helpful?
Thank dwentworthmartin
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Our daily complimentary breakfast is always a hit with our guests. Whether you’re here for leisure and looking for an affordable meal for the family, or attending a corporate event onsite and need a quick bite before a meeting, this amenity sets your day off to a great start. The friendliness of our staff certainly extends to our onsite restaurant,...

Long Island, New York
Reviewed 2 weeks ago

Staff is attentive, rooms are clean, food Is good at the bar, and breakfast is really good compared to other hotels I stay at. Staff at checkin is attentive and see to it that you get settled fast. The location for me is great, I am close to Boston as well as other parts of the state.

Review collected in partnership with Best Western
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Helpful?
Thank Y7880EGjohnr
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

When looking for a place to stay in the area, you’ll find our value is a cut above the rest. We offer an onsite restaurant, event and meeting facilities, free wifi and complimentary breakfast every morning. Paired with our enviable location and friendly staff, and it’s easy to see why so many guests call us their home away from home....

Queensbury, New York
Reviewed 3 weeks ago

Excellent stay every time. Not typically a Best Western customer, but this property and staff are an exception. We travel to this area for hockey and they do a wonderful job accommodating large groups of hockey families.

Review collected in partnership with Best Western
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Helpful?
Thank 696marcy
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

We love our hockey families, and I’m happy to hear you had another enjoyable stay with us. I must say, though, you should give our fellow Best Western properties a try during your other travels. Many of our budget-friendly amenities are standard across the brand, and as a Best Western Rewards member, you can use the points you earn staying...

Reviewed 4 weeks ago

We needed a spot to host a large, 100 person party, and the Best Western Delivered! Even when something went wrong, like we needed more food, or the room setup being off just a bit, Debi Webb and Angela Lyman were on top of it! Best prices, food was good and the service was outstanding! We look forward to hosting...

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Helpful?
1Thank Erica G
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

When it comes to hosting events large or small, you need a team that is there for you and as committed to the success of the event as you are. We are that team! Debi and Angela do such a great job of crafting and supporting events for our guests. I will certainly pass along your praise. Whether hosting an...

Adams, Massachusetts
Reviewed 10 December 2016

I loved my stay here. The staff was great professional, friendly, and attentive. They had other events going on and I still was attended to as a person. I have stayed here numerous times and love each time.

Review collected in partnership with Best Western
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Helpful?
Thank X8583HOnicoleb
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Welcome back! We know this area has many hotels, and we thank you for choosing us time and time again. Our hotel is a great value, with lots of amenities to improve our guests’ stay, but our staff truly sets us apart. Their attentive care and friendly service make our guests feel at home. I hope we will see you...

Hartford, United States
Reviewed 7 December 2016

I stayed here as there was a Natural Living conference being held here. Price was good, room was spotless clean. Great bed. The complementary breakfast was different each day and very delicious-hot and cold items. I also had dinner both nights at the restaurant. The buffet was excellent and different both nights. The salad bar also was different both nights....

Review collected in partnership with Best Western
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Helpful?
Thank G3409EDteresas
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

We love our Natural Living conference guests! I am so pleased you enjoyed your stay here, and your time at the conference. Whether guests are attending an event here or just staying the night, we strive to provide them a welcoming, comfortable experience. With great amenities like complimentary breakfast, free wifi, and onsite dining, you can’t beat our value! We...

New York City, New York
Reviewed 28 November 2016

Disgusting. Low class. Rude staff. Dirty sheets. Rampant theft, can I say more? Avoid. Run for the hills, sleep in your car, do anything but for the love of GOD, don't pay MONEY to stay here. I have been all over the world, if I wanted to stay at a hotel in a third world country I would have gone...

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Helpful?
2Thank lgenet
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

I am sorry for your experience while staying at our property. When you asked our front desk to provide the information of a local salon, we provided the information for a business that met that criteria. We are not affiliated with this salon, and have not done business with them in the past. It is our understanding the salon had...

Sumner, Maine
Reviewed 27 November 2016

Great hotel and rates... Staff was very polite and helpful. I got in and was asked if I was a member of AAA, however I received that rate. I got in at about 9 pm. From a very long day traveling. Bed was really nice, and slept well. Breakfast was amazing!

Review collected in partnership with Best Western
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Helpful?
Thank John G
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Thank you for your review! I’m glad to hear you had a relaxing stay during your travels. We appreciate how tiring it can be to have long travel days, so our goal is to provide our guests with amazing service and comfortable, convenient amenities. I hope to see you again soon. Rick Skinner General Manager

Marlborough
Reviewed 21 November 2016

We were here with our family while the husband had to work. The staff kindly accommodated our need for flexible check-in and check-out. The breakfast was amazing with both hit and cold options every day and a great variety to choose from. The price of the hotel alone was better than any other in the area and included a pool...

Review collected in partnership with Best Western
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Helpful?
Thank 312melissa
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

I am so pleased we could offer your family a valuable, enjoyable stay while your husband was here for work. We truly offer a tremendous value to our guests, with great amenities like free wifi (perfect for the kids), complimentary breakfast, an onsite restaurant, and an indoor heated pool. We look forward to your next business trip with us! Rick...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about BEST WESTERN Royal Plaza Hotel & Trade Center

Address: 181 Boston Post Road West, Marlborough, MA 01752
Region: United States > Massachusetts > Marlborough
Price Range: €111 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Royal Plaza Hotel & Trade Center 3*
Number of rooms: 431
Reservation Options:
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Also Known As:
Best Western Royal Plaza Hotel And Trade Center
Best Western Royal Plaza Hotel & Trade Marlborough
Marlborough Best Western
Best Western Marlborough
Hotel Style:
#3 Business Hotel in Marlborough
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Royal Plaza Hotel & Trade Center staff and other travellers.
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Questions? Get answers from BEST WESTERN Royal Plaza Hotel & Trade Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Didn't spend the night”
 of 5 bubbles jal454, 17 Nov 2016 | Read review
“Not all rooms are equipped the same. Be sure to check on the items you feel are important.”
 of 5 bubbles O4896VElarrys, 9 Oct 2016 | Read review
“the higher floors are quiter”
 of 5 bubbles mikelO3599BY, 30 Sep 2016 | Read review
“our room was at end of corridor and the hallways on floor 5 were very hot”
 of 5 bubbles broadchannel8, 21 Jul 2016 | Read review
“Make sure your cell carrier services this particular area if that is of importance to you.”
 of 5 bubbles HappyTraveler016, 17 Jul 2016 | Read review
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