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Quality Inn & Suites Lexington

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Quality Inn & Suites Lexington
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447 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Reviewed 4 October 2014 via mobile

Good value for money, great breakfast also good location for centre of Boston, one tip I would give is to ask not to have a room close to the cleaner's rooms as they do have to start work early and their chatting woke me up early whilst we were staying there, my only other criticism would be it's looking a...

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Helpful?
Thank Christine G
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Thank you so much for your great review for our hotel. We are in process of doing some exciting renovations which you will surely see upon your next visit. Thank you again for your stay and look forward to having you with us soon. Regards, Vik General Manager

Berwyn, Illinois
Reviewed 18 September 2014

Booked this hotel in late afternoon after spending the day travelling from Gloucester and sightseeing in Lexington/Concord. Sorry I didn't read the reviews on TripAdvisor before I made the reservation. The only room left was a smoking room. The room smelled very musty. A strip of wallpaper was missing in the bathroom. Toilet paper holder had rust stains, vanity had...

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Helpful?
2Thank Frederick S
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I apologize for your recent experience. Did you inform the hotel staff about the room condition during your stay? Please call Vik at 7818610850 to discuss the exact location of your room. Sincerely, Vik General Manager

Reviewed 17 September 2014 via mobile

Booked here because closer to Waltham was booked up. Booked non-smoking room. Reservation accepted. Got here, got room. Got to room -ashtrays on the tables, room stinks of smoke. Room looks like a 1-2 star room. Front desk apologetic, but nothing can be done. DON'T STAY HERE!

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Helpful?
1Thank Jay H
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear guest, I apologize for your recent experience. Please call me at 7818610850 to let me know if you booked directly through us or a another source. It has happened in the past where other guests reserved a room through another channel and a smoking room was assigned to them by that company. Sincerely, Vik General Manager

Philadelphia, Pennsylvania
Reviewed 12 September 2014

I am glad I did not listen to some of the negative reviews written about this hotel. It was clean, staff was friendly, and the breakfast was very good. I visit the area a lot because of family and this is my new hotel to stay at from now on. The price was also very good and the main reason...

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Helpful?
Thank nedsteve
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Allow me to thank you for such a wonderful review of our hotel. We are delighted to know that you enjoyed your stay and breakfast here. We look forward to your future stays with us. Kind regards, Vik General Manager

Rogers, Arkansas
Reviewed 3 September 2014

Stayed here for a couple of nights while on business. The room was pretty clean but not 100%. The bed was a little harder than I like but still OK. They have a breakfast that is included and pretty good for free. First day I was there for breakfast early, about 15 minutes after starting time and everything was fresh...

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Helpful?
1Thank tuny_trip
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Thank you for your recent stay. I apologize that you could not get a non-smoking room at our hotel. Please call us in advance in future so that we can make a reservation for a non-smoking room for you. Regards, Vik General Manager

Montreal, Canada
Reviewed 2 September 2014

À very good breakfast in the morning. Good choice. Hot or cold. There was à restaurant in the front of the hotel. It was near Boston from highway. Good location to visit Boston. Also sunday for the day, the parking is free in downtown Boston,

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Helpful?
Thank marcel d
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I am very happy to know that you enjoyed the breakfast in our hotel. I hope you got time to enjoy our beautiful outdoor pool as well. We look forward to your future stays with us. Regards, Vik General Manager

Detroit
Reviewed 30 August 2014

Even though we had paid for 4 nights through hotwire, we left this hotel after staying two nights. I showed the hotel manager my daughter's bug bites and she proceeded to go to our room to find the source. She said a refund was not a problem but it had to be done with hotwire. We booked another hotel with...

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2Thank CollegeVisit
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I apologize for your recent experience. Our rooms get inspected by a professional pest control company and they have found no evidence of bed bugs in any of the rooms. I request you to contact Hotwire again regarding the payment and ask them to get in touch with us as there seems to be some miscommunication. Regards, Vik...

Campinas, SP
Reviewed 29 August 2014

The hotel has good staff and offers amenities that can be enjoyed in the sports club next door. The location is good and quiet neighborhood. Just ahead there is a good Mexican restaurant. The hotel has a laundry room with washer and dryer coin, which is a great and economical option for those who have clothes to wash.

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Helpful?
1Thank rhminoda
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, We thank you for your stay and your review. We look forward to your stay with us in future again. Regards, Vik General Manager

cheshire
Reviewed 18 August 2014

Great clean rooms Breakfasts are great. Lots to choose from and all good quality. Rooms are well looked after and there is a great choice on the tv when you are relaxing. Did not go into pool but looked ok. Would stay again.

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Helpful?
Thank eddieecat
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, We highly appreciate your recent stay and your positive feedback of our property. We are also very happy to know that you enjoyed the breakfast and the services that we have here to offer. We would love to have you again at our hotel. Regards, Vik General Manager

Poughkeepsie, New York
Reviewed 11 August 2014

We stayed here to avoid the higher prices in downtown Boston. It's about a 30 minute drive - depending on traffic. No elevator. The stairwells needed vacuuming. Overall the room was just average. Breakfast was busy for this rather large motel, but items appeared to be refilled reasonably. And the breakfast itself is the standard fare for the Choice hotel...

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Helpful?
1Thank DonWR
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I thank you for your recent stay at our hotel. Your observation about the public area carpets have been noted and has been communicated to the housekeeping department and we have started more frequent vacuuming there. Thank you once again for staying with us and we look forward to welcoming you again in the near future. Regards, Vik...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites Lexington

Address: 440 Bedford St., Lexington, MA 02420
Region: United States > Massachusetts > Lexington
Price Range: €71 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Lexington 2.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Quality Inn & Suites Lexington Hotel Lexington
Quality Inn And Suites Lexington
Quality Inn Hotel Lexington
Quality Inn Lexington
Lexington Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Lexington staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good options here”
 of 5 bubbles 835js, 25 Nov 2016 | Read review
“Stay elsewhere”
  • Gross, clunky, nasty-smelling air unit
  • disintegrating night stand
  • ashtray and cigarette smell in a
 of 5 bubbles 49keithd, 23 Oct 2016 | Read review
“Bring a printout of your reservation at check-out”
 of 5 bubbles ogburn4, 14 Oct 2016 | Read review
“Supposedly business class rooms are better.”
 of 5 bubbles TweenTwinMom, 8 Jul 2016 | Read review
“Get a second floor room for more spacious feel.”
 of 5 bubbles youthtripplanner, 30 Jun 2016 | Read review
5 of 5