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    Howard Johnson Express Inn - Lenox

    462 Pittsfield Rd, Lenox, MA 01240-2902
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$71View Deal
    US$71View Deal
    US$71View Deal
    Traveller (6)
    Room & Suite (27)
    Dining (2)
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    Overview

    • Excellent19%
    • Very good31%
    • Average27%
    • Poor12%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Room Service
    2 Star Hotel
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (351)
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    71 - 75 of 351 reviews

    Reviewed 29 March 2016

    I was a guest at this Howard Johnson property for one night on March 26th 2016. The rate was $49.00 + tax (AARP) rate. The room was very spacious and fairly clean except for some crumbs that housekeeping neglected. The bathroom was also spacious with...More

    1  Thank amishboy
    Reviewed 24 February 2016

    Stayed here one night last weekend for a wedding in town. Total embodiment of the mantra you get what you pay for. It was fine for the money. Our room stunk like cigarettes even though it was a non-smoking room, and coming from a smoker...More

    Review collected in partnership with Howard Johnson
    Thank Erin W
    Reviewed 22 February 2016

    My husband and I spent 2 nights at this hotel. We had booked it primarily for the in room jacuzzi which was wonderful. As other reviewers had mentioned, the non-smoking rooms smelled of smoke. I brought a candle to burn, it did mask the smell....More

    Review collected in partnership with Howard Johnson
    Thank Trystelle
    Reviewed 20 February 2016

    Clean room for a good price. Water in shower took a very long time to warmup but was ok after it did. Staff was rather cold and a bit unhelpful. Breakfast was ok but coffee had bee around too long.

    Review collected in partnership with Howard Johnson
    Thank julesassociatg
    Reviewed 16 February 2016

    My wife and I found this hotel to nice and clean, the nice gentleman at the front was (Sid) was very helpful. The heating unit put out some great heat and it was -17 degrees this past Valentine weekend. The bathroom was clean and fresh...More

    Thank Richard W
    Yankee Inn
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    Hampton Inn & Suites Berkshires-Lenox
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    Hampton Terrace Bed and Breakfast Inn
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room Service
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    Details
    • Price range
    • US$60 - US$243 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    Photos
    Traveller (6)
    Room & Suite (27)
    Dining (2)
    Pool & Beach (2)
    Nearby
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    Questions & AnswersAsk a question
    Vincent L
    After a night in your hotel September 11 and reserved two rooms for 2 couples through booking, it was our surprise to see that you have taken from our credit card 2 times the price one of the two rooms. And to date, you have not responded to our emails sent through the website booking to know how you think solving this problem. I am willing to give you even the benefit of the doubt before we think you are dishonest leaders. So I expect a response to the email you received from us.
    23 September 2016|
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    tripster716
    I just wanted to let you know that writing the review was not a "perk" of any kind. I thought people should know your tub doesn't have hot water! Check the reservations, you will see we checked and and had to leave maybe a half hour later. So maybe before you write something "unfair" as you would say you should check your facts!
    28 December 2015|
    Answer
    Response from jsattley@gmail.com | Reviewed this property |
    I am shocked and dismayed by the undiplomatic (to say the least) response in broken English to a potentially valued client, and will try to get an explanation from the HJ manager when I stay there once again this summer.
    0
    Votes
    Kevinmat
    After one year of stay how come you remembered that you had problem during your stay. Even problem you mentioned look like you are getting perk from some one to write bad review.
    20 December 2015|
    Answer Show all 6 answers
    Response from tripster716 | Reviewed this property |
    I think he was referring to my review thinking I was paid to write a bad review but I only write actual facts. We checked in, started up the jacuzzi, got in, and it was cold. So I had my husband go to the office to see if... More
    0
    Votes
    Room Tips
    "Smell it first!"
    Read review
    "All ok. Set back from Pittsfield Rd enough so no traffic noise."
    Read review
    "Seniors should ask for a ground floor room when reserving. It's a hike to reach the second floor rooms."
    Read review
    "I have no complaints & the price was right."
    Read review