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    Blantyre

    16 Blantyre Rd, Lenox, MA 01240-2776
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    6/12/2017 7/12/2017
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    Traveller (210)
    Room & Suite (76)
    Dining (37)
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    Overview
    • Excellent88%
    • Very good7%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “music room” (31 reviews)
    “carriage house” (35 reviews)
    “the blue room” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    4.0 Star Hotel
    All hotel details
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    Rooms
    6 Dec7 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (268)
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    101 - 105 of 268 reviews

    Reviewed 31 August 2015

    We recently enjoyed a luncheon at this beautiful countryside manor house and we were transported back in time to the "Gilded Age." The main house was glorious in its authenticity. The stunning woodwork and gorgeous furnishings were fabulously inviting. Our luncheon was served in the...More

    Thank saint22
    Response from ChristineCFraser, Guest Relations Manager at BlantyreResponded 6 September 2015

    Dear saint22, Thank you so much for your glowing review! We are delighted that your luncheon at Blantyre was so pleasurable. This is what we work so hard for and strive to achieve every day. Our culinary team is very dedicated and are grateful for...More

    Reviewed 31 August 2015

    We stayed one evening at Blantyre enjoying their ambiance. Service was exceptional from the moment we arrived to our departure. The building is a luxury country treasure with exceptional grounds and an interior difficult to equal. Our room was luxurious with every amenity one could...More

    Thank James S
    Response from ChristineCFraser, Guest Relations Manager at BlantyreResponded 6 September 2015

    Dear James S, Thank you for your kind review! We are delighted that you enjoyed your one night stay at Blantyre. We are also so happy to hear that you enjoyed your room, the property and the great service from all of our team members....More

    Reviewed 11 August 2015

    This was perhaps our 3rd or 4th visit to the Blantyre which, like the Berkshire cultural institutions that surround it, has stood the test of time. Quiet elegance, welcoming hospitality and low-key luxury make a stay here as pleasant as can be. It is very...More

    1  Thank Steve K
    Response from ChristineCFraser, Guest Relations Manager at BlantyreResponded 15 August 2015

    Dear Steve K, Thank you for taking the time to share your recent experience with us. I am delighted to hear that you enjoyed your summer getaway, the property and its close proximity to Tanglewood, The Mount, the former home of Edith Wharton, Jacob’s Pillow,...More

    Reviewed 4 August 2015

    This place is a unique treasure if you are interested in a quiet, classy retreat that brings you back to the aristocracy of old England. When you first arrive, you are greeted by a host who is ready for you in the grand 'lobby' (which...More

    Thank Scott1012
    Response from ChristineCFraser, Guest Relations Manager at BlantyreResponded 15 August 2015

    Dear Scott1012, Thank you for taking the time to share your most recent experience with us. Your words describe Blantyre, which in Gaelic, means “The Warm Retreat” so elegantly. Each room at Blantyre is unique and Fairlawn although smaller than some remains one of our...More

    Reviewed 14 July 2015

    We just had the most wonderful weekend at Blantyre, celebrating our 30th wedding anniversary. The grounds had perfectly manicured lawns and lovely peaceful gardens. Staying in this hotel was like traveling back in time to a bygone era of gentility, elegance and luxury. The paintings,...More

    1  Thank Barbara N
    Response from ChristineCFraser, Guest Relations Manager at BlantyreResponded 18 July 2015

    Dear Barbara N, Thank you for spending your 30th anniversary with us at Blantyre. It is always so rewarding to hear how our guest’s respond to the environment that has been created here – from the art work to our most treasured staff, it is...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Pool
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$536 - US$910 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Lenox
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 23
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Hotwire and TripOnline SA so you can book your Blantyre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Berkshires >
    • Lenox
    • Also Known As
    • Blantyre Hotel Lenox ,
    • Blantyre Lenox
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    Traveller (210)
    Room & Suite (76)
    Dining (37)
    Hotel & Grounds (101)
    Bathroom (12)
    Family and Play Areas (1)
    Nearby
    Cranwell Spa & Golf Resort
    815 reviews
    .70 km away
     
    Black Swan Inn Berkshires, an Ascend Collection Hotel
    547 reviews
    1.64 km away
     
    Hampton Terrace Bed and Breakfast Inn
    971 reviews
    2.78 km away
     
    The Red Lion Inn
    1,078 reviews
    7.48 km away
     
    Nearby Restaurants
    Music Room - Cranwell Resort
    44 reviews
    .75 km away
    Blantyre
    74 reviews
    .01 km away
    Wyndhurst Room - Cranwell Resort
    66 reviews
    .75 km away
    Sloan's Tavern - Cranwell Resort
    166 reviews
    .75 km away
    Nearby Attractions
    Tanglewood
    929 reviews
    4.45 km away
    The Mount
    696 reviews
    1.97 km away
    AniMagic
    47 reviews
    3.32 km away
    Shakespeare & Company
    214 reviews
    2.60 km away
    Ask a question
    Questions & Answers
    Jelswiss
    Too terrible for words!! A complete shambles. We took a group of more than forty people to this hotel and booked it two years in advance for a very substantial amount of money. Two years ago, when first inspected, though it was tired at the edges, it had willing and attentive staff. Upon arrival about two years later nearly all the staff had gone. My forty middle-aged clients had to carry their own bags to the rooms, with no elevator, since the staff on hand (what there were of them) were elderly ladies. One young man was asked by the GM to help and his reply was "my time is up". The rooms are shabby to the extent that they are in a complete and utter state of disrepair. Several rooms did not even have hot water for the guests. The GM kept insisting it was a five star Relais & Châteaux property and we shall make a full complaint to Relais & Châteaux also! At dinner, the wine we selected was switched for an inferior year without informing us. When we discovered this, the sommelier claimed that the wine we had selected was unavailable in sufficient quantity. This was a complete fabrication, as we discovered plenty of it in the wine cellar. With room, tax and service, the price is around 1,000 USD per day; this was daylight robbery. It was not up to the standard of a good bed and breakfast. The day we checked in, the management contract changed without our knowledge and the hotel basically ground to a complete halt. Breakfast could not be served to all guests, due again to lack of staff. It was shameful and disgraceful!! Many of our guests were so deeply upset that they demanded refunds and the new owners company blamed the former owners entirely for the terrible let down of staff and services. An extract of the correspondence is below. This property should be closed immediately and not reopened till several millions have been invested. We are all incenced by the lack of interest by any of the management, old or new. The only compensation management offered was a miserable 4.3% of our total invoice. They also offered a one-night stay at Blantyre for each of the 20 couples after the hotel had been renovated. However, as virtually all our guests live in Europe or Asia, this was completely unappealing. In any case, none of them ever wants to visit Blantyre again. New management said the following "While I understand your position, and have transmitted same to the owner of the property, we feel that the compensation offered is sufficiently generous for what amounts to a bad arrival and a bad breakfast. The property has not changed since I visited it two years ago when its indeed charming but tired. We are offering a return visit, under OHM management and after renovations and all I can do is assure you that our properties are run to a very high standard. I am not going to be held accountable for a hotel that I didn’t run until the day of your arrival, you can certainly post, but I will return in kind that the rooms were commissioned, and significantly marked up to the clients, I don’t want to make a war out of this, and I fully understand your frustration but your issue is not with me, and I will defend my reputation at all costs." Clearly they simply don't care. For those of you who are familiar with Faulty Towers, it makes that institution look first class. Representative of my opinion and those of over forty more
    14 October 2017|
    AnswerShow all 2 answers
    Response from Jelswiss | Reviewed this property |
    No hot water!!! Five star????? No decent service!!! A disgraceful attempt to fool customers though it seems that some don't know what five star is? Or they don't care? At these prices it is an absolute confidence trick... More
    -1
    Votes
    Bostonian80
    18 June 2017|
    AnswerShow all 4 answers
    Response from tom17cd | Reviewed this property |
    Absolutely
    1
    Vote
    poorporkypig
    11 May 2017|
    AnswerShow all 4 answers
    Response from Christine F | Property representative |
    Thank you for your great question! Blantyre has 4 outdoor har-tru tennis courts on property.
    0
    Votes
    Room Tips
    "our Suite was in the Carriage House and had two bathrooms which we loved!!"
    Read review
    "If weather is a concern, stay in the main house."
    Read review
    "Every room is amazing!"
    Read review
    "The website has a helpful map of the grounds, you may wish to consult when selecting room location."
    Read review
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