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The Ponds at Foxhollow

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#8 of 14 Hotels in Lenox
Certificate of Excellence
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The Ponds at Foxhollow
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96 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Reviewed 3 weeks ago via mobile

We stayed for 1 week. We stayed in a 1 bedroom unit. It was falling apart. The fan in the bathroom was so loud we couldn't turn it on. There was a strip of wood in front of the bathtub unfinished. The heating system is deficient and the bathroom has no heat. The floor tiles are cracked. The mirrors have...

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Helpful?
1Thank ldsjpsalpalp
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the feedback. We are planning on renovating our bathrooms in the near future and hope you can give us a second chance. I will note the items in your review and forward them to our maintenance staff, in order to repair these items. Thank you, again.

Billerica, Massachusetts
Reviewed 26 October 2016

Nice Unit, 1 Bedroom overlooking the Pond. Very helpfull Staff, Mackinzie our Receptionist was Fantastic, She was so Patient, Interval had not sent a Room # that was being Exchanged, took 45 Minutes to get things sorted out. Fall Foliage was Awesome.

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Helpful?
Thank Ray M
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for your feedback, we apologize for the confusion regarding your unit number. I'm glad our staff was helpful in getting everything sort out with Interval. and that you were able to enjoy the beautiful fall foliage, today we have snow! I hope you return to experience other seasons in the beautiful Berkshires. Hope to see you again.

Winchester, Massachusetts
Reviewed 29 August 2016 via mobile

We love the Berkshires but the Ponds at FoxHollow is disappointing. For the cost I would expect a bit more. The Unit that we have stayed in for the second time (stayed in Fall of 2015) was very tired and dated. It needs a lot of TLC. But the straw that broke the camel's back was the bed in the...

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Helpful?
1Thank Maureen R
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the the comment, we appreciate it. Did you notify the desk of your troublesome mattress? If not, perhaps you could contact me or leave the unit number in the comments section. We act upon issues of this sort very quickly. We hope to see you again.

Albany, New York
Reviewed 26 August 2016

This complex is very nice and peaceful. It has both an indoor and outdoor pool. The place is very well kept, clean, and there is a full size washer/dryer in each condo, which comes in handy if you are travelling with children. I highly recommend this complex for couples and those with children. The views on the property are speactular.

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Helpful?
Thank maijr1119
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the comments, we hope to see you again!

Katonah, New York
Reviewed 22 July 2016 via mobile

Back for second year and the place is as delightful as last year. Front desk clerk very friendly and helpful. It is not cheap but great accommodations The condo is spacious and clean The outdoor pool is a decent size for laps. Closes at 9 which open later

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Helpful?
Thank Chrystine V
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the kind words, we hope to see you again next year!

Lenox
Reviewed 7 July 2016

This property is a wonderful way to escape to a quaint smaller, beautiful resort. The accommodations have been recently upgraded, including kitchens and bedrooms ... and very clean! We enjoyed the complimentary (no strings attached) wine and cheese offering on Friday night! Very refreshing to simply enjoy the offerings and meet others who are staying that week and doing the...

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Helpful?
Thank Bobby L
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the feedback, we love to hear from satisfied customers. We hope to see you again.

East Stroudsburg, Pennsylvania
Reviewed 6 July 2016

I've been coming here on and off for 30 years. They really keep it up and expand the amenities. My boyfriend loves the gym and outdoor pool. I prefer the indoor pool, jacuzzi, and sauna. They also have tennis courts, outdoor grills, and bicycles. Every unit faces the ponds and there are three boats available to use on the pond....

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Helpful?
1Thank MisterTiffy
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the kind words. We love to hear from guests who take full advantage of all our amenities. We hope you return next year!

Newport, Rhode Island
Reviewed 28 June 2016

This was a well-appointed, relaxed two-bedroom accommodation on the edge of a pond with a lovely porch off the kitchen. The room was very quiet just up the road from the town of Lenox. There are plenty of activities to choose but we just relaxed for a week away from the daily noise of life...heaven.

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Helpful?
Thank GeorgesPitard
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you, we 're glad you had a "heavenly" stay. We hope to see you again, in the near future.

Westerly, Rhode Island
Reviewed 9 June 2016

Wonderful place in a wonderful location. This place is awesome if you just want to relax and enjoy NATURE!!!! If you want the hustle and bustle of normal vacations running to and fro, this is not for you. The atmosphere is great - there is lots to do including paddle boat, canoe, shuffleboard, botchy, tennis, hiking, and a great library...

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Helpful?
Thank Mahlon C
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the kind words. We are glad you were able to experience the Berkshires and the Ponds again. We hope to see you again, in the near future.

Middleborough, Massachusetts
Reviewed 25 May 2016

Ponds at Foxhollow is a mix of residential and timeshare, set on the grounds of an old Guilded Age estate. First the bad: The timeshare bedroom faced the parking lot. It was very bright with the outdoor lights, even with the blinds totally shut. The living room with all blinds open was much darker. Anyone who needs a dark bedroom...

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Helpful?
Thank David C
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the feedback and comments, we hope to see you again, in the near future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Tennis Court
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)

Additional Information about The Ponds at Foxhollow

Address: Route 7, Lenox, MA 01240
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: €102 - €372 (Based on Average Rates for a Standard Room)
Number of rooms: 226
Also Known As:
The Ponds At Foxhollow Hotel Lenox
Ponds At Foxhollow Lenox
Hotel Style:
#4 Family Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from The Ponds at Foxhollow staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't forget to visit the towns of Lee, Lenox, and Great Barrington !!”
 of 5 bubbles J1523ECrobertl, 7 Jul 2016 | Read review
“good kitchen appliances”
 of 5 bubbles anseven, 16 Feb 2016 | Read review
“don't matter all are the same”
 of 5 bubbles hungoverJamesport, 9 Feb 2016 | Read review
“The grounds are very nice. There probably isn't a bad view anywhere.”
 of 5 bubbles yowza14, 7 Feb 2016 | Read review
“conveniently located near Edith Warton's home, The Mount, dowtown Lenox and plenty of hiking trails”
 of 5 bubbles wendy11050, 14 Oct 2015 | Read review
5 of 5