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Gateways Inn

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356 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Milford, Connecticut
Reviewed 10 October 2016

Our first impression was warm and inviting. Loved the decor, our room and the food and all the teddy bears dressed in robes. The one we bought sits on my bed at home in Connecticut. Michele is a wonderful inn keeper and hostess. Our room was lovely, clean and comfy. We've stayed at some others in the area and even...

Thank grayce1946
Ocean Grove, New Jersey
Reviewed 25 September 2016

My husband and I took a brief impromptu road trip, came home through Lenox and chanced upon the Gateways Inn. We were fortunate to get the last room in this lovely inn. Rooms are charming, the bar is beautiful, there was live music on Friday evening. We decided to stay for dinner which was good and a good value. Breakfast,...

1Thank tessabellagordon
Westborough, Massachusetts
Reviewed 19 September 2016

It's an old summer home of Proctor changed to Inn. So property is old but some part are very good looking. Room is old style with expensive taste. In the evening they probably got the best bar, and dining with live music in the area. Morning breakfast is great that includes all kind of stuff.

Thank ShriBG
New York City, New York
Reviewed 13 September 2016

I've stayed at this beautiful hotel several times this summer, and am always welcomed with a smile. The food is wonderful (try the gazpacho!) and the evening entertainment is great. Beautiful, historic property, and great breakfast too!

Thank bbfan720
Reviewed 6 September 2016 via mobile

We had a great stay labor day weekend! Very nice owners that keep a clean, well managed inn. They strive to make sure all guests have a great stay. I highly recommend the Gateways in Lenox. Also it is located really close to tanglewood and other attractions. Within a block of nice shops and café type restaurants, taverns, and fine...

Thank Stephen H
Cambridge, Maryland
Reviewed 14 August 2016

We have just returned from 4 special days at this unusual warm beautifully maintained Inn. This was once the home of the Proctors of Proctor and Gamble which was built in 1912 with quality. The location is perfect--walking distance to the stores and restaurants in Lenox. Wonderful gardens. The rooms are clean--hardwood floors--large tiled bathrooms, thick mattresses and soft sheets...

1Thank mayville10
Newton, Massachusetts
Reviewed 11 August 2016

When we visit our kids at a local summer camp we started a tradition of enjoying the Berkshires based at the Gateways Inn in Lenox. The innkeepers are warm and welcoming and will do anything you need to make the stay enjoyable. They've ordered tickets for shows, reservations at restaurants, and any other accommodations we've needed. As a family into...

1Thank peuclid
Kew Gardens, New York
Reviewed 31 July 2016

The staff of Gateways was great to my family for my mother's 80th birthday weekend. My mother has being staying with them for years and raved about them, they made a special birthday cake for her. The Inn is very conveniently located in downtown Lenox.

Thank blh68
Hampton, Connecticut
Reviewed 27 July 2016

This inn is small but the room we had was very comfortable featuring a Jacuzzi tub, Turkish robes, a small refrigerator, and 2 armchairs. The included breakfast was very good as well. The dinner in the restaurant was fair, but we really enjoyed the music in the lounge after dinner. The entertainers were great and it was a very comfortable...

2Thank GloriaL627
Worcester, Massachusetts
Reviewed 25 July 2016

The Inn itself is lovely and the historic details shared with our large group by Michelle, the owner, yesterday, were informative and interesting. Unfortunately lunch was a disappointment. I should have ordered the chicken instead of the salmon. I was never served the dinner roll that others were served. The last one on the plate served to the person next...

Thank Ronan243
EiranMichele, Owner at Gateways Inn, responded to this review

I'm so sorry you were disappointed in your lunch. If there was something wrong with your salmon you should have brought it to someones attention. I assure you that not getting a dinner roll was purely accidental. We had plenty and again, you simply needed to bring it to someones attention and you would have received a roll. Your lunch...

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Elegant 11 room boutique hotel, located in historic Lenox MA. Origanlly built as the summer "cottage" for Harley Procter of Procter & Gamble fame. In house 5 star restuarant, exceptionally stocked bar and live music at the paino bar enhance your stay. Perfect for an intimate wedding, a family reunion or a romantic escape, we are one of the Berkshires finest. ... more   less 

Additional Information about Gateways Inn

Address: 51 Walker St, Lenox, MA 01240-2719
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: €196 - €388 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gateways Inn 3*
Number of rooms: 11
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Also Known As:
Gateways Hotel Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Gateways Inn staff and other travellers.
2 questions
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Fairfield, Connecticut
5 months ago
Clinton, Massachusetts

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Questions? Get answers from Gateways Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Numerous choices and all available on-line. It is quiet in Lenox so facing the road was no issue.”
 of 5 bubbles pete763, 10 Dec 2016 | Read review
“You just ask what room facilites they are giving. Some have tubs, some walk in shower, etc.”
 of 5 bubbles ShriBG, 19 Sep 2016 | Read review
“Ophelia suite is very spacious”
 of 5 bubbles bbfan720, 13 Sep 2016 | Read review
“Book in advance, they fill up quickly.”
 of 5 bubbles peuclid, 11 Aug 2016 | Read review
“I believe that all the rooms are on the 2nd floor and there is no elevator. Our room was away from the road and very quiet.”
 of 5 bubbles GloriaL627, 27 Jul 2016 | Read review
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