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Traveller (41)
Room & Suite (12)
Dining (8)
Overview
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Additional information
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Reviews (432)
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429 results
Traveller rating
379
35
9
4
2
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LanguageEnglish
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379
35
9
4
2
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All reviewshomemade granolalive jazzchallah french toastwonderful hostsgas fireplacesqueezed orange juicesummer homedining roombreakfast was deliciousroom was spaciouseach morningdowntown lenoxjacuzzi tubgreat weekendfirst flooroff seasonthe norman rockwell museum
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1 - 5 of 429 reviews
Reviewed yesterday

My husband and I had a lovely stay at Gateways Inn, in Lenox MA. From the moment we arrived for our two night stay, to our departure - the innkeepers were warm and personable, super attentive to every detail during our stay- from a delicious...More

Thank leslieroland1
Reviewed 4 days ago via mobile

At the airport waiting for my flight back to reality, err home. Once again my family has an incredible weekend in the Berkshires celebrating my mother’s birthday. it all starts from our wonderful home away from home at the Gateways Inn. From the moment we...More

Thank karen1234h
Response from Eiran G, Owner at Gateways InnResponded 3 days ago

Always a pleasure to have you, your mom & sisters here annually for moms birthday. It's guests like you we look forward to and make this more like entertaining friends & family instead of a job. We're glad you all feel the same way. Looking...More

Reviewed 5 days ago

We stayed in March for two nights and had such a nice time we extended on another night! The breakfast was delicious and the room and inn were charming. Lenox is an interesting area for both food and things to do. We went maple sugar...More

Thank NowAreWeThereYet
Response from Eiran G, Owner at Gateways InnResponded 3 days ago

So glad you enjoyed your stay with us. Thank you for taking the time to share your experience with other travelers. The granola is here whenever you want it!

Reviewed 6 days ago

Lovely comfortable rooms and great breakfasts make this a perfect place for our annual visit to the Tanglewood Festival. The service is excellent and we enjoy the lounge casual menu and nightly music performances. We also go to Shakespeare and Co., the Mount and other...More

Thank GloriaL627
Response from Eiran G, Owner at Gateways InnResponded 3 days ago

Thank you so much for your kind words and taking the time to share your thoughts with others. We strive to make every guests visit memorable enough to want to return to us like friends & family. We hope to see you again in the...More

Reviewed 6 days ago via mobile

Disappointed in the food. Steaks wrong temperature (sister in law ordered rare and her husband’s med rare was rarer), other couple in the group didn’t get their meals until the rest of us were finished eating. Vegan meal was blah and thrown together. Chicken was...More

Thank nytexan01
Response from Eiran G, Owner at Gateways InnResponded 3 days ago

We are sorry you were disappointed with your dining experience with us. It is our goal to have ever guest experience be positive, delicious and attentive so they will want to return. We would welcome the opportunity to have you join us again and let...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Non-Smoking Hotel
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$237 - US$670 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$237 - US$670 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (41)
Room & Suite (12)
Dining (8)
Questions & Answers
Ask a question
susanneteitell
23 August 2016|
Answer
Response from EiranMichele | Property representative |
Sorry, we are not a pet friendly Inn
0
Votes
johncF621CC
7 April 2016|
AnswerShow all 3 answers
Response from 332pjp | Reviewed this property |
Same answer. They serve an excellent buffet breakfast, and it's year 'round to the best of my knowledge. In high season the bar opens around 5-6 pm, and the restaurant serves excellent meals of an evening, but you've got... More
0
Votes
Room Tips
"Two rooms are on the main floor, the others are up a flight of stairs"
Read review
"All rooms are exceptional"
Read review
"The Norman Rockwell Museum is a must see!"
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"Second floor rooms have a lovely view of the trees."
Read review
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