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Hampton Inn & Suites Berkshires-Lenox

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#3 of 14 Hotels in Lenox
Certificate of Excellence
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Hampton Inn & Suites Berkshires-Lenox
Hampton Inn & Suites Berkshires-Lenox
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799 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Berkshires-Lenox
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Showing 789: English reviews
New Jersey, United States
Reviewed 4 January 2016

I had a very comfortable, pleasant stay at this hotel recently and will definitely stay here on my next trip to the Berkshires. I highly recommend this hotel to anyone planning a trip to the Berkshires.

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Helpful?
3Thank Hakan E
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

The Berkshires truly are a beautiful, special place to visit and we are glad you found your stay with us to be a great one. We really do appreciate your taking the time to give us your feedback and we look forward to seeing you on your next visit.

UK
Reviewed 1 January 2016

Incredibly friendly staff. Hotel was very clean and in great shape. Rooms are large and comfy. Pool was heated and clean. Breakfast wasn't spectacular, but it fit the bill. Plenty of parking. Free wi-fi. Staff went out of their way to make us feel comfortable. Great for kids!

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3Thank bcaplin
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

From all of us here at the Hampton Inn and Suites by Hilton, we thank you. All of our staff really do love making our guests feel at home and comfortable. We love to see the smiles on the faces of everyone from the young to the old. We look forward to seeing you on your next visit!

Marietta, United States
Reviewed 29 December 2015

Had a very nice stay at this Hampton Inn in Lenox. Clean rooms, complimentary internet that works well, ample breakfast options and friendly staff. This time we happen to use the heated, indoor pool and found it to be perfectly clean and well maintained.

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3Thank Jacqueline D
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Jacqueline D for taking the time to review us. We are so happy to hear that you enjoyed your stay with us! Our pool is very popular with our guests and we are glad to hear you got a chance to enjoy it on this visit. We are looking forward to seeing you again real soon. Take care!

Pittsfield, United States
Reviewed 28 December 2015

Very nice hotel! We were pleasantly surprised at the size of the bedroom and bathroom, and the cleanliness of the room! The lobby is welcoming and interesting to stroll around. Many things to do and see there. The breakfast room was inviting.

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3Thank Mary T
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

We would like to thank you for the 5 star review Mary T. Our housekeeping staff will be happy to hear that you found your room to be so clean and comfortable. They take a lot of pride in their work and it shows! Our lobby was recently renovated and we love that you found it as inviting as we...

Mifflinburg, Pennsylvania, Usa
Reviewed 21 December 2015

Facility and staff are great and typical of the quality I find at most every Hampton Inn. Very nice and new property and is very quiet. The down side, I was staying here for business and their internet speed is horrible, under 2.5mb down and up and it was spotty in and out, continually dropping signal to both my laptop...

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Helpful?
3Thank Dennis V
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you for taking the time to give us your input regarding your recent stay with us. It helps us to know what areas we excel at and areas where we may need some improvement. On your next visit please let us know if you are experiencing any of these issues again. It may just be a quick fix to...

Reviewed 13 December 2015

We just returned from our second stay in 2 weeks at the Hampton Inn in Lenox MA. We came back the second time because of the wonderful experience we had with all the staff we came in contact with - from the front desk to the person who works at breakfast. They couldn't be sweeter or more helpful. We will...

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3Thank stevenlE2574NG
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Here at the Hampton in and Suites by Hilton in Lenox MA we feel like our guest are part of our family and we love welcoming them back. We are so happy that we were able to be a part of this happy time in your life. See you soon!

Holyoke, United States
Reviewed 12 December 2015

The Hampton Inn & Suites was enjoyable experience. The Staff are very friendly and helpful. Our accommodations were very good and we found the complimentary breakfast to be delicious. i'm sure you will also enjoy the pool and workout rooms.

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2Thank Charles W
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much for reviewing us Charles W. We love hearing from our guests. Our staff takes pride in providing the cleanest rooms and the yummiest breakfasts! We will see you on your next visit. Thanks again!

Reviewed 30 November 2015

I love staying at Hampton Inns, and this one was no exception. It was just right from start to finish. The only thing it could use is a jacuzzi. :-)) The folks were extremely friendly and helpful, and the breakfast was top-notch.

Review collected in partnership with Hampton
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Helpful?
2Thank Scott T
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thanks for taking the time to review us Scott T. We are so glad you enjoyed your stay and found our staff to be helpful and our breakfast delightful. On your next visit please ask us to show you one of our jacuzzi rooms. I think you will like it. We hope to see you again soon!

Earth, Texas
Reviewed 30 November 2015

We were here for 2 nights over the Thanksgiving Holiday, and the staff were so lovely, amazingly helpful for dining options, printing menues, catering to us as if we were in a 5 star hotel. The rooms are super clean. Beds are super comfortable. Breakfast is decent, better than average for sure. ( it is still a buffet) They use...

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Helpful?
2Thank feather2001
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much for choosing to spend the Thanksgiving Holiday with us here at the Hampton Inn and Suites! We are glad to hear our staff made you feel at home and that you enjoyed your stay. We will be sure to pass on your kind remarks at our next staff meeting. Again, thanks and we look forward to...

Lake George, United States
Reviewed 27 November 2015

Super clean hotel with a great breakfast. Convenient to Butternut Ski Area (about 30 min) and Stockbridge. Room was well appointed and had a mini fridge. Internet good. Close to Mazzeo's restuarant, which has some of the best Italian food we've ever had (seriously, might be worth the trip just for that!)

Review collected in partnership with Hampton
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2Thank Wendy B
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much for the 5 star review. We are fortunate to have such a convenient location close to all attractions and especially Mazzeo's! Give us a call before your next trip to the Berkshires and not only will we make your room reservation but one at Mazzeo's too!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hampton Inn & Suites Berkshires-Lenox

Address: 445 Pittsfield Rd, Lenox, MA 01240
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: €103 - €368 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires-Lenox 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn And Suites Berkshires
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn
Hotel Style:
#1 Family Hotel in Lenox
#3 Romantic Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Berkshires-Lenox staff and other travellers.
9 questions
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Questions? Get answers from Hampton Inn & Suites Berkshires-Lenox staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor is best”
 of 5 bubbles Pearlv16, 24 Feb 2017 | Read review
“Top floor to avoid kids jumping up and down.”
 of 5 bubbles momeees, 2 Feb 2017 | Read review
“The hotel is spotless and the buffet breakfast was handled beautifully, especially since there were dozens of youngsters in attendance.”
 of 5 bubbles myrnarock, 17 Jan 2017 | Read review
“This is located in a very quiet area -- off the beaten path. All rooms looked great!”
 of 5 bubbles HotelSnob2003, 7 Dec 2016 | Read review
“clean, quiet, good location”
 of 5 bubbles DimitriT94, 15 Nov 2016 | Read review
5 of 5