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D. Hotel & Suites

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D. Hotel & Suites
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740 Reviews from our TripAdvisor Community

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Showing 737: English reviews
Enfield, Connecticut
Reviewed 30 September 2016

Great room and service followed by a wonderful dinner at the DL Grill. After lights out, a loud noise started in what sounded like the room next door. Called the front desk and they promised to check it out. About 5 minutes later the noise stopped. All was well until 10 minutes later, it started again. Called the front desk...

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Helpful?
Thank carlspeak
Peter R, Owner at D. Hotel & Suites, responded to this review

Thank you for taking the time to review our Hotel. I am glad we could accommodate you by switching rooms away from the loud noises. We sincerely apologize for not meeting our usual standards with the missing shower curtain. I will personally look into this issue immediately! We do appreciate your feedback and hope you will stay with us in...

Texas, USA
Reviewed 30 September 2016

We spent four pleasant nights here in September, visiting relatives in the area. We saw so many touches of good innkeeping during our stay. In the morning, the breakfast spread was way above average, with real baked goods (from the Delaney Grille next door, presumably), and one morning there was an omelet chef preparing made-to-order omelets, no charge. The front...

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Helpful?
Thank EZReader
Peter R, Owner at D. Hotel & Suites, responded to this review

I want to first start by saying, thank you for being such a loyal guest of D. Hotel & Suites. It’s nice to read when a guest notices the hard work and personal touches that our team puts into the property. We hope to see you again in the near future. All the best from all of us at D....

Chatham, Massachusetts
Reviewed 30 September 2016 via mobile

This hotel pays attention to details from the friendly and easy checkin where they provide you with free bottled water and a newspaper, to the spa-like amenities, the cleanliness of the rooms, free and easy wifi and generous free breakfast. We had a great stay in the area, thanks to the advice from TripAdvisor.

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Helpful?
Thank ChathamMass
Peter R, Owner at D. Hotel & Suites, responded to this review

Thank you for taking the time to give us this “Excellent” review! It really hits home when we get such nice compliments about our property and staff. We hope you visit us again if you are in the area.

Feeding Hills, Massachusetts
Reviewed 29 September 2016

Our stay was an awesome event. Our room was spotless and the food at Delaney was excellent. A meal fit for a king. Front desk staff, housekeeping staff, and waitstaff were all so friendly and all made our stay a most enjoyable one. They all made us feel welcome. We are repeat guests and will continue to enjoy visits to...

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Helpful?
Thank Tuscana25
Peter R, Owner at D. Hotel & Suites, responded to this review

We are so glad you had an “AWESOME” stay with us. Our staff really takes pride in what they do and reviews like yours are greatly appreciated. We will take your feed back into consideration and do our best to make every stay as comfortable as possible. All the best from your friends at D. Hotel & Suites!

Cape Cod
Reviewed 29 September 2016

We stayed here recently for a wedding. The pluses: Nice, friendly staff. Room was spacious (we had a king suite, I think) and reasonably attractive. Minuses: Bathroom appeared to have been cleaned hastily, as my wife found evidence of makeup on the counter top. Bartender at The Mick (restaurant/pub) was a sourpuss. Housekeeping started knocking on our door well before...

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Helpful?
Thank ChickenSushi
Peter R, Owner at D. Hotel & Suites, responded to this review

Thank you for taking the time to write a review for us. We are glad that you had positive interaction with our staff and you were pleased with the accommodations. We would like to apologize for not properly inspecting the bathroom counter top and for knocking at your door well before check out. I will look into both of these...

Methuen, Massachusetts
Reviewed 26 September 2016

Great place, just wish there was more around so we could come back sooner. Continental breakfast is much more than that, it's scrambled eggs, bacon, potatoes, plus all the other typical stuff. Pool and hot tub are clean and relaxing. The restaurant on the property is perfect and has live entertainment. We traveled with our one year old and had...

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Helpful?
Thank Tina M
Peter R, Owner at D. Hotel & Suites, responded to this review

Hi Tina, We appreciate you taking the time to review our property. It is great to hear how much our guests enjoy the complimentary breakfast as well as our other amenities. We are a short drive to some great places to visit in the Valley such as The Basketball Hall of fame, The Holyoke Children’s Museum and Yankee Candle as...

Keene, New Hampshire
Reviewed 25 September 2016

Everything was beautiful. The one suggestion I have is to remind the maid service that when they do decide to speak Spanish in front of guest they should keep in mind that many people speak Spanish these days and that they should be a bit more careful about what they talk about.

Review collected in partnership with this hotel
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Helpful?
Thank kpauze293
Linda R, Owner at D. Hotel & Suites, responded to this review

Thank you for taking the time to review our hotel. I take all reviews seriously and appreciate your suggestion. These comments have been addressed to all housekeepers and staff. We always strive for our guest to have a good experience and my staff always wants to be the best hotel. Your feedback will remind staff you never know who is...

Reviewed 23 September 2016 via mobile

My wife and I stayed at the "D" on a trip to Yankee Candle in Deerfield. The location was convenient to Rt 91. The room was clean and the staff pleasant. The food at the attached restaurants was good and filled with a local crowd. My major problem was the "free" breakfast. The eggs and bacon were imatation, and the...

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2Thank John H
Linda R, Owner at D. Hotel & Suites, responded to this review

I want to thank you for staying with us and surprised our breakfast was a major problem. We take a lot of pride in our complimentary breakfast in which nothing is imitation. We prepare our eggs with milk along with some seasonings. It is not a dried or powdered egg mixture. We steam our eggs in a sophisticated piece of...

Estero, FL
Reviewed 23 September 2016 via mobile

We stayed overnight after a day at the Big E and on our way to Vermont. Lovely lobby and common areas. Everything looked like new and well maintained. The staff was exceedingly professional and helpful. Two attached restaurants, indoor pool and spa as well as an exercise room. Their breathing. breakfast was wonderful with lots to choose from. My wife...

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Helpful?
Thank scoutdreams
Peter R, Owner at D. Hotel & Suites, responded to this review

Thank you for taking the time to give us such a nice review! We are glad that you and your wife were pleased with the accommodations we provide. We hope you will choose us again when visiting the pioneer valley.

St. Thomas
Reviewed 23 September 2016 via mobile

In a world of corporate chains and cutesy but pricey B&B's, the D. Hotel and Suites is an absolute standout. Polished, yet with a comfortable homey/lodge feel, we loved our stay here and even extended it a day to further enjoy the property and the area. Ideally situated for easy access to a cluster of charming towns, the D. welcomes...

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Helpful?
Thank Stellaraemae
Peter R, Guest Relations Manager at D. Hotel & Suites, responded to this review

It was such a pleasure to meet you and your family. We were so happy to have you and to hear about life in St. Thomas. We hope that you and your family enjoyed the music school you were visiting and we hope you will soon be returning to our hotel more throughout the years as well. We send you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The D. Hotel, offers everything you need for a comfortable stay. Whether you’re here on business, visiting the area colleges and universities, attending a wedding or just exploring the beautiful Pioneer Valley, our wide variety of luxury guest rooms, including our romantic bridal suites, can accommodate even the most discriminating traveler. Every room in the D. Hotel is immaculate and designed for maximum comfort and convenience. Take advantage of our central location and count on warm, personalized service 24 hours a day. ... more   less 

Additional Information about D. Hotel & Suites

Address: 1 Country Club Rd, Holyoke, MA 01040-9609 (Formerly Country Inn & Suites Holyoke)
Region: United States > Massachusetts > Holyoke
Price Range: €87 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — D. Hotel & Suites 3*
Number of rooms: 62
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Also Known As:
Country Inn & Suites Holyoke Hotel Holyoke
Country Inn And Suites Holyoke
Country Inn Holyoke
Holyoke Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from D. Hotel & Suites staff and other travellers.
4 questions
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Saratoga Springs, New York
3 months ago
New York City
over a year ago

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Questions? Get answers from D. Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was great. Comfortable and clean!”
 of 5 bubbles Y8571FCjamesb, 4 Jan 2017 | Read review
“We've stayed on multiple floors. Never a problem with noise. The rooms with fireplaces are very nice in the winer.”
 of 5 bubbles MaryK912, 6 Dec 2016 | Read review
“The king rooms are very nice and spacious. There are corner rooms with a gas fireplace. Rooms facing the highway may get some traffic noise, but it's never bothered me.”
 of 5 bubbles Lyn59Massachusetts, 5 Dec 2016 | Read review
“Just enjoy! The room was great!”
 of 5 bubbles robinlynn2015, 22 Nov 2016 | Read review
“Excellent Room”
 of 5 bubbles robertcB9098WL, 31 Oct 2016 | Read review
5 of 5
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