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Howard Johnson Express Inn - Amherst Hadley

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523 Reviews from our TripAdvisor Community

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There are newer reviews for Howard Johnson Express Inn - Amherst Hadley
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Showing 522: English reviews
Poughkeepsie, New York
Reviewed 28 February 2016

We went into this reservation expecting just the basics, given the low rate we got from Hotwire. Our first room had a funky smell, but although the hotel was full, the front desk person was able to accommodate us. It was a smoking room, and did have a faint smoke smell but it was OK. The room was large, clean,...

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Helpful?
Thank SEM12533
Reviewed 28 February 2016 via mobile

I had a great experience booking my rooms over the phone with a staff member named Liz, she was polite and very helpful. However, when we arrived the person at the front desk, Cat, couldn't have been less friendly. She did not say "welcome" or even "hello". She wouldn't make eye contact and it was rather uncomfortable. She definitely put...

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Thank Liz M
Eau Claire, Wisconsin
Reviewed 24 February 2016

Negative comments: Customer service could have been better at the front desk. It took an hour for the tub to drain. The wallpaper was coming off of the walls in my room. Coffee was out, and no one was around to make more during breakfast. Positive comments: Loved having two hard pillows and two softer pillows! Housekeeping was on top...

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Thank 663benitaw
Lubbock, Texas
Reviewed 18 February 2016

Located a very short drive to UMASS, this hotel is convenient for visitors to campus. Plenty of parking. The layout of the hotel is confusing. (Enter on the second floor, walk up a flight of stairs and find that you're on the 4th floor --- have to cross the building and walk down a different set up stairs to get...

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Thank Craig K
Berkshires, Massachusetts
Reviewed 3 January 2016

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Thank Kaylee H
Voorheesville, New York
Reviewed 16 December 2015

Nice to find a hotel that still has some smoking rooms available. Only thing found not clean were the balcony chairs, but it was nice to have a balcony since it was 60 degrees in December. Staff was helpful and friendly. The room was big and quiet. The breakfast was ok. No real hot foods, but plenty of muffins, breads...

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Thank scottdJ2806CQ
Amherst, Massachusetts
Reviewed 23 November 2015

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Thank elsie902
Buffalo
Reviewed 20 November 2015 via mobile

...so I had to find somewhere else cheap for my two night stay visiting my daughters college. My old hotel in Northampton The Clarion permanently closed and will soon be demolished. Oddly enough this hotel is owned by the same group as the Clarion so they were trucking over a bunch of LG flatscreen tv's from the Clarion to the...

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Thank tsar811
New Bedford, Massachusetts
Reviewed 12 November 2015 via mobile

This might be the hotel for you if you enjoy painfully dated decor, tube televisions, lackluster service, and stains. It would be an understatement to say that this establishment needs updates. We stayed in November and paid a high rate for a poor experience. The first room we were given smelled so offensive that we requested to be moved. Although...

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Thank emumarkland
Valley Stream, New York
Reviewed 12 November 2015

Hotel was convenient. Room was a bit musty and carpeting needed vacuuming. Cable TV card - did not list CBS, listed all other major networks, turned out to be channel 3.

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Thank sruderman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Howard Johnson Express Inn - Amherst Hadley

Address: 401 Russell St, I-91 Ex 19 & Rt-9, Hadley, MA 01035-9578
Region: United States > Massachusetts > Hampshire County > Hadley
Price Range: €69 - €89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn - Amherst Hadley 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Howard Johnson Express Hotel Hadley
Howard Johnson Hadley
Hadley Howard Johnson
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Express Inn - Amherst Hadley staff and other travellers.
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Questions? Get answers from Howard Johnson Express Inn - Amherst Hadley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The windows don't open in the new section. Rooms in the old section have sliding doors to patios or balconies.”
 of 5 bubbles P3599PPelizabethc, 23 Sep 2016 | Read review
“higher up and not near the parking”
 of 5 bubbles SallyL585, 7 Aug 2016 | Read review
“not sure only stayed one night”
 of 5 bubbles GoldCanyonINN, 22 Jun 2016 | Read review
“Older hotel but the price was great paid $89”
 of 5 bubbles Pationet, 17 Jun 2016 | Read review
“Ask for a second floor room. The second floor rooms are likely safer than those on the first floor.”
 of 5 bubbles 310KarenB, 19 Apr 2016 | Read review
5 of 5
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