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Howard Johnson Express Inn - Amherst Hadley

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Howard Johnson Express Inn - Amherst Hadley
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526 Reviews from our TripAdvisor Community

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There are newer reviews for Howard Johnson Express Inn - Amherst Hadley
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Showing 525: English reviews
Duxbury, Massachusetts
Reviewed 1 March 2016

The sign out front hasn't changed since I was at Umass in 1990 so I was nervous but when we arrived I was pleasantly surprised the inside has all been remodeled within the last year. Hallways, lobby, and rooms all very clean and new feeling/smelling. Building is the same so still older looking from outside but inside is nice. Its...

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Thank 331dave
Cedar Falls, Iowa
Reviewed 29 February 2016

I checked into the hotel in the early evening and left for the conference that I was attending. Upon returning for the night I unpacked my belongings and went to bed. To my great surprise, I was awoken an hour or so later by people using a key to get into my room. If I had not had the security...

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Thank zippyfoot
New York City, New York
Reviewed 29 February 2016

Had a great stay here - made even better by the flexibility and attentiveness of the staff. When we had to add a roll-away bed to our room at the last minute, staff had no problem accommodating. Had to end our stay a day early for medical reasons and the staff was a huge help in this process. All this...

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Thank 242benjamind
Poughkeepsie, New York
Reviewed 28 February 2016

We went into this reservation expecting just the basics, given the low rate we got from Hotwire. Our first room had a funky smell, but although the hotel was full, the front desk person was able to accommodate us. It was a smoking room, and did have a faint smoke smell but it was OK. The room was large, clean,...

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Thank SEM12533
Reviewed 28 February 2016 via mobile

I had a great experience booking my rooms over the phone with a staff member named Liz, she was polite and very helpful. However, when we arrived the person at the front desk, Cat, couldn't have been less friendly. She did not say "welcome" or even "hello". She wouldn't make eye contact and it was rather uncomfortable. She definitely put...

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Thank Liz M
Eau Claire, Wisconsin
Reviewed 24 February 2016

Negative comments: Customer service could have been better at the front desk. It took an hour for the tub to drain. The wallpaper was coming off of the walls in my room. Coffee was out, and no one was around to make more during breakfast. Positive comments: Loved having two hard pillows and two softer pillows! Housekeeping was on top...

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Thank 663benitaw
Lubbock, Texas
Reviewed 18 February 2016

Located a very short drive to UMASS, this hotel is convenient for visitors to campus. Plenty of parking. The layout of the hotel is confusing. (Enter on the second floor, walk up a flight of stairs and find that you're on the 4th floor --- have to cross the building and walk down a different set up stairs to get...

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Thank Craig K
Berkshires, Massachusetts
Reviewed 3 January 2016

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Thank Kaylee H
Voorheesville, New York
Reviewed 16 December 2015

Nice to find a hotel that still has some smoking rooms available. Only thing found not clean were the balcony chairs, but it was nice to have a balcony since it was 60 degrees in December. Staff was helpful and friendly. The room was big and quiet. The breakfast was ok. No real hot foods, but plenty of muffins, breads...

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Thank scottdJ2806CQ
Amherst, Massachusetts
Reviewed 23 November 2015

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Thank elsie902

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Howard Johnson Express Inn - Amherst Hadley

Address: 401 Russell St, I-91 Ex 19 & Rt-9, Hadley, MA 01035-9578
Region: United States > Massachusetts > Hampshire County > Hadley
Price Range: €71 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn - Amherst Hadley 2*
Number of rooms: 100
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Also Known As:
Howard Johnson Express Hotel Hadley
Howard Johnson Hadley
Hadley Howard Johnson
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Express Inn - Amherst Hadley staff and other travellers.
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Questions? Get answers from Howard Johnson Express Inn - Amherst Hadley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The windows don't open in the new section. Rooms in the old section have sliding doors to patios or balconies.”
 of 5 bubbles P3599PPelizabethc, 23 Sep 2016 | Read review
“higher up and not near the parking”
 of 5 bubbles SallyL585, 7 Aug 2016 | Read review
“not sure only stayed one night”
 of 5 bubbles GoldCanyonINN, 22 Jun 2016 | Read review
“Older hotel but the price was great paid $89”
 of 5 bubbles Pationet, 17 Jun 2016 | Read review
“Ask for a second floor room. The second floor rooms are likely safer than those on the first floor.”
 of 5 bubbles 310KarenB, 19 Apr 2016 | Read review
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