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Courtyard Hadley Amherst

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Traveller (31)
Room & Suite (19)
Dining (2)
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Overview
  • Excellent52%
  • Very good36%
  • Average10%
  • Poor2%
  • Terrible0%
Travellers talk about
“front desk”(29 reviews)
“small pool”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Rooms
10 Jul11 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (238)
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21 - 25 of 237 reviews
Reviewed 10 October 2017

This hotel was remolded a couple of years ago and looks good. It's clean and attractive. However it is expensive and we didn't feel it was worth the amount charged. The fitted sheet kept slipping off which has been mentioned on here as far back...More

Thank Gordon B
Response from Sean W, General Manager at Courtyard Hadley AmherstResponded 11 October 2017

Thank you for taking the time to tell us about your stay. We will gladly look into the challenges experienced and get back to you.

Reviewed 26 September 2017 via mobile

We loved our stay the Courtyard Hadley Amherst. The staff were extremely helpful & friendly. The rooms were super comfortable & spacious. It seemed like the hotel had been newly renovated. Super Stay, highly recommend it.

Thank Anahitahavaldar
Response from Sean W, General Manager at Courtyard Hadley AmherstResponded 3 October 2017

Thank you for the wonderful comments! Glad that you enjoyed it.

Reviewed 15 September 2017

To be fair we visited to deliver our son to UMass, so the day was crazy for everyone! The staff is super nice and helpful, and they have a Starbucks in the lobby for the coffee addicts! Room were large and spacious, and mostly clean.

Thank Neilmtl
Response from Sean W, General Manager at Courtyard Hadley AmherstResponded 15 September 2017

I'm sorry if we did not exceed your expectations. It certainly was a busy move in, but no excuse, we will do better. Sincerely,

Reviewed 10 September 2017

I am an Elite Member and a Courtyard "veteran" with multiple stays in Portland, ME, Bangor,ME, Bentonville, AR, Atlanta, GA, Baltimore, MD and Hadley, MA. The Hadley facility has great staff on every shift who are pleasant and professional and who go out of their...More

Thank Leroy W
Response from Sean W, General Manager at Courtyard Hadley AmherstResponded 11 September 2017

I'm sorry that the buffet did not meet your expectations. I'll meet with the team to review the Bistro menu and buffet menu to see where there is room for improvement. Thank you for taking the time to let us know.

Reviewed 25 August 2017

Our family had two queen beds. Very clean and comfortable. Staff was very friendly. One comfy chair in the room, would have been great to have another comfy chair or a couch. Roll out desk was handy - we used it as we worked on...More

Thank baileysmom2014
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$165 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (31)
Room & Suite (19)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Hilda C
4 November 2016|
Answer
Response from Sean W | Property representative |
Yes, we have a King suite, This has a rioom with a king size bed, and a door seperating it from the living room area. Same configuration for the queen suite, which has two queen size beds ibn the bedroom. The suites... More
1
Vote
jett0707
12 June 2016|
AnswerShow all 2 answers
Response from Dave E | Reviewed this property |
Pets are not normally allowed at Marriott properties. To confirm this answer, please call the hotel. DRE
0
Votes
Room Tips
"Had room at end of hall third floor.. quiet!"
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"top floor, do not get the handicapped room as it smells terrible in the bathroom and no one checked it before..."
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"courtyard view"
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"DO NOT STAY IN ROOM 143- loud noise from air conditioners out side the room"
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