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Holiday Inn Express Amherst-Hadley

HIExpress.comUS$136*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$178*
US$136*
US$178*
US$136*
US$178*
US$136*
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Holiday Inn Express Amherst-Hadley
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230 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Amherst-Hadley
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Showing 229: English reviews
Enfield, Connecticut
Reviewed 8 December 2014

My friend and I stayed at this hotel which the bride and groom had set aside a block of rooms for the guests. The check-in process was flawless, and the staff were cheerful and friendly. We got a shuttle to and from the wedding at the Lord Jeffery Inn in Amherst, Ma. One of the staff in charge of getting...

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Helpful?
Thank Nancy M
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Nancy! I am reading this review in the first couple hours of my day and it's setting the tone for the remainder of my morning in the very best of ways! Thank you for going so in depth in the your telling of our property. The staff here has a particular fondness for wedding weekends as they get caught...

massachusetts
Reviewed 29 November 2014

We stayed on Thanksgiving night and had a mixed experience. I think generally the hotel is good, but it was understaffed, especially in the morning. The room was very large and the bed was comfortable. The room was clean except for the chrome toilet paper holder. It was clear to me that it hadn't been washed in a very long...

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Helpful?
Thank leftwing
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Thank you for bringing these items of service to our attention. I appreciate you acknowledging the points of your stay that were to your satisfaction as well as mentioning what you felt was lacking. We've addressed the service concerns with the appropriate individuals on staff and we are looking into the hot water concern, though you're correct in that we've...

Glendale, Kentucky
Reviewed 22 November 2014

I'm working in Hadley and the hotel is just 1/2 mile from the office so very convenient. It's a little difficult to get to the hotel parking lot as you will need to go down to light and make a U-turn. I was upgraded to a King suite which is nice since I'm staying for 9 days. The breakfast is...

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Helpful?
Thank Catbrown50
Miami
Reviewed 16 October 2014

First of all, the staff rocks! We asked for a board to be placed under our mattress as most hotel mattresses are too soft. Not only did they place cement boards under the bed, they purchased new mattresses! I needed some referrals as we are moving into a restored farmhouse built in the 1700s. Lisa, the manager, provided me with...

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Thank MiamiNatasha
Reviewed 15 October 2014 via mobile

This is a wonderful place to stay when your Visiting the area and the surrounding towns. I must say comfortable bed. Clean clean room. Nice free breakfast. The hotel has a lot to offer and the staff is so helpful with any directions or needs. The parking area is well maintained and is very very well lit up.

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Helpful?
Thank bethnicole
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

BethNicole! I love the fact that you found our beds so comfortable! We were very happy back in early August to have replaced every single mattress in the hotel! It's always nice to know that a project like that has been noticed and is paying off in terms of overnight comfort. Thanks for sharing!

Bisley, United Kingdom
Reviewed 14 October 2014

Spent a night here on our trip. The hotel is a few miles outside of town and is quiet and very comfortable. Rooms are fairly large, fresh and clean with very comfy beds. Staff were helpful and gave a good dinner recommendation (Zoe's fish house). Breakfast was a bit of a disappointment with mostly ok stuff but the hot sausage...

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Helpful?
Thank GTSSurrey
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Thank you for taking a moment to share your thoughts. I'm very glad to know our staff was able to assist in helping with dinner plans, Zoe's is great place! We continue to monitor our breakfast in the morning as our feedback has been to both ends of the spectrum. We're now prepping some items differently to start the day...

Medina, Washington
Reviewed 11 October 2014

I stayed for 10 days for our family trip. The hotel is relatively new and nicely maintained. Elevator is very slow but cleaned several times a day. room is also very clean and we were very comfortable throughout our stay. the hotel is conveniently located for access to colleges in Amherst area as well as shopping mall and restaurants if...

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Helpful?
1Thank Hioka M
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Hioka M, Thank you for choosing our hotel for your extended stay! I'm glad our location was convenient to your daily activities and that overall you found our facility capable of delivering what you needed. I do apologize that our onsite guest laundry equipment wasn't enough to accommodate you and your family. Though not terribly close to our property,...

Banbury
Reviewed 11 October 2014 via mobile

Hotel is basic but comfortable enough for one night. There is no restaurant so you have to go out to eat. Breakfast was the worst I have ever found in a hotel! The speciality is rubber omelettes and unidentified lumps of meat eaten off paper plates. Tea was undeniable.

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Helpful?
Thank MikeDBanbury
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Mike, Thank you for bringing to our attention your feelings about breakfast. I'm disappointed to know your perception of our offerings was less than satisfactory, but your feedback gives us the ability to critique the process and product to see what we can do to improve. I'd gladly welcome a call at the property level to discuss your stay...

orlandoflorida
Reviewed 20 September 2014

On our recent trip to relocate our twins up east to Manchester, CT and the Amherst, MA, our second part of the trip involved getting our son settled in Amherst. Although I usually stay at Courtyard by Marriott, the one that was at Hadley/Amherst was $60 over what I am used to paying. The property in Manchester was in line...

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Helpful?
2Thank orlandotourist
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Orlandotourist, To be able to take pause and read such a wonderful review has been a highlight in my day - what a thorough recap of our facility! I appreciate very much your analytics, from pricing and amenities to room design and layout as well as the mention of how we're situated conveniently to other local attractions. To know...

Manchester, CT
Reviewed 13 September 2014 via mobile

The hotel itself was what one expects for this chain (clean, no frills but comfortable) but I wanted to give a shout out to the breakfast staff (Clara and Dina) who kept the breakfast area neat as a pin and fully stocked until the last minute of the buffet hours. They were kind, approachable and made breakfast a pleasure. Too...

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Helpful?
Thank loveguppy
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Thank you so much for the "shout out"! I'm printing your comment right now to make sure both women see how much you appreciated what they bring to our breakfast atmosphere. I thank you for taking the time to make a special mention. They are indeed a great duo! Have a wonderful day!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Amherst-Hadley

Address: 400 Russell St, Hadley, MA 01035-9579
Region: United States > Massachusetts > Hampshire County > Hadley
Price Range: €117 - €288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Amherst-Hadley 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Amherst-Hadley Hotel Hadley
Holiday Inn Express Hadley
Holiday Inn Hadley
Hadley Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Amherst-Hadley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back parking lot, first floor, are good.”
JimO80, 16 Feb 2017 | Read review
“3rd floor was quiet”
SouthEndTraveler, 1 Jan 2017 | Read review
“Stay on the first floor or ask for a room near the elevator if not.”
floridaforever09, 19 Dec 2016 | Read review
“Nice view from Presidential Suite on third floor, lot's of natural light, windows open, fantastic staff.”
smqharris, 17 Dec 2016 | Read review
“Top floor was quiet”
O629POjamesc, 16 Nov 2016 | Read review
5 of 5
HIExpress.com
US$136* /night
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Booking.comUS$136
Expedia.comUS$136
HotelQuicklyUS$178
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Prices are for 1 room, 2 adults
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