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I stayed at this property with two colleagues. Somehow my reservation was not identical to theirs and I was charged excessively for a Friday night stay, although I did not stay at the hotel. I am a platinum member, was NOT awarded points although I...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Great BarringtonResponded 9 March 2014
Thank you for your review regarding your recent stay at our hotel. It is regrettable you were not satisfied with the service you received. We would like to address this with you further. We have sent you a private message to obtain more...More
We stayed two nights at the Holiday inn Express in Great Barrington, MA. My family had a terrific stay at this hotel... Clean, quiet, and convenient to all the sights in the southern berkhire mountains. The rooms were clean and well appointed. The breakfast spread...More
1 Thank Garrett C
Response from alison d, Guest Relations Manager at Holiday Inn Express Great BarringtonResponded 20 February 2014
I would like to take this oppturnity to thank you for taking the time to share with us your thoughts on your recent stay with us. When guests like you are willing to take the time to do this it helps us to see what...More
Our family had a very nice stay in the hotel. The 2 rooms in the suite were large and comfortable; nice to have a refrigerator and microwave. The bathroom was comfortably roomy. All the staff in the hotel were helpful and friendly. I'd definitely stay...More
This is the second time staying at the Holiday Inn Express Great Barrington. For the price point of this hotel it is fine. Rooms are large, clean and reasonably comfortable and the service is good. Holiday Inn Express occupies its niche in the lodging marketplace...More
Brothers and I were exhausted after hiking and traveling through the Berkshires-we were allowed to check in very early and given nothing but outstanding service throughout our stay. Complimentary breakfast was great, and the beds were extremely comfortable. My first stay in a Holiday Inn,...More
1 Thank Terrence F
Response from alison d, Guest Experience Champion at Holiday Inn Express Great BarringtonResponded 5 December 2013
I just want to say Thank You for taking the time to share your experience with us. We are glad we were able to make your stay an enjoyable one. Please stop by for breakfast with Franck again real soon.