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Residence Inn Boston Franklin

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365 Reviews from our TripAdvisor Community

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Showing 353: English reviews
New York City, New York
Reviewed 12 May 2016

The rooms are amazing, separate bedroom and large kitchen. The staff is extremely friendly and will go above and beyond to make you stay the best it can possibly be. Highly recommend this hotel if you are looking for a nice, quiet place to stay around the Franklin area. Very close to the train for easy access to Boson.

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Helpful?
Thank bryancarney78
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent staff encounter. We're so happy to hear that you experienced outstanding service and friendly service by our Food & Beverage team. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Boston, Massachusetts
Reviewed 12 May 2016

While meeting a colleague at this hotel for a recent business meeting, I was pleasantly surprised by the friendliness and attentiveness of the staff on hand. My team's informal meeting eventually lead us to the dining area near the entrance to the hotel, and the friendliness of the staff (a woman from the kitchen area, and a man named Chris...

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Helpful?
Thank Christopher N
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers GM

Oakland, California
Reviewed 2 May 2016

I stayed at this residence inn for a few weeks at the end of April '16 for a business trip. The rooms were spacious, with a full kitchen. The staff was always accommodating. Mondays - Wednesdays there was complimentary food served in the lobby. Peggy makes some excellent chorizo tacos!

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Helpful?
Thank greg120425
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your choosing to stay with us during your recent visit to the area. We are happy to hear that you enjoyed our friendly staff and newly renovated rooms. We value your 5-star recommendation to the travel community and look forward to hosting your next visit. Regards, Susan M Perrothers

Baton Rouge, Louisiana
Reviewed 2 May 2016 via mobile

So far my stay has been great and that's largely in part to Ms. Peggy and her amazing customer service! She's such a kind woman, from her expertise in the kitchen to her skills behind the bar, she's been great all around! My only complaint about the hotel would be the smell of smoke coming though the bathroom vent, but...

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Helpful?
Thank Tan37nessa
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Bellingham, Massachusetts
Reviewed 2 May 2016

Sam at the front desk was very helpful and friendly. She is an asset to this hotel. Peggy doing the cooking on Monday to Wednesday does an amazing job with the food for the guest. Very entertaining, warm and able to talk with.

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Thank quicksilver2016
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your choosing to stay with us during your recent visit to the area. We are happy to hear that you enjoyed our friendly front desk and evening social staff and newly renovated rooms. We value your 5-star recommendation to the travel community and look forward to hosting your next visit. Regards, Susan M Perrothers GM

Sachse, TX, United States
Reviewed 29 April 2016 via mobile

My room was always super clean and the beds are very comfortable. Awesome sauce staff at this place. Sam at the front desk made our business group feel very welcomed. The nightly dinners were decent and we got to workout at YMCA for FREE!! I would definitely come back even if it wasn't for business.

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Helpful?
Thank Christopher B
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers GM

Bellingham, Massachusetts
Reviewed 29 April 2016

Our family frequently visits the area and stays at this hotel. The staff is outstanding and the manager Susan is wonderful. They have always accommodated our needs. We would recommend this property to anyone looking for accommodations in this area.

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Helpful?
Thank krandazzo14
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Springfield, Massachusetts
Reviewed 26 April 2016

My husband and I stayed here over the weekend for a little getaway and thoroughly enjoyed our stay. The property is so beautiful and the rooms are gorgeous and spacious. The beds are extremely comfortable and the room was spotless. Breakfast was great and the staff was very friendly and attentive. We are definitely coming back!

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Helpful?
Thank sunstar727
Susan P, Director of Sales at Residence Inn Boston Franklin, responded to this review

Thank you for your choosing to stay with us during your recent visit to the area. We are happy to hear that you enjoyed our friendly front desk staff and newly renovated rooms. We value your 5-star recommendation to the travel community and look forward to hosting your next visit. Regards, Susan Perrothers, GM

Hancock, Massachusetts
Reviewed 26 April 2016 via mobile

This was an impromptu stop made to extend our weekend - and I'm VERY glad we did! We liked EVERYTHING about this hotel! The front desk staff was helpful and accommodating. The rooms were clean, spacious and well equipped (FULL kitchen) with comfy beds! Small (perfect) fitness room, pool and whirlpool. Included was a breakfast - which we'll have to...

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Helpful?
Thank z0egail
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on Trip Advisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Reviewed 24 April 2016 via mobile

The most comfortable Res Inn i have stayed at in quite some time...newly renovated property and the rooms were done extremely well with comfort & decor ... This will be my choice of stay whenever I am in the region from now on ... Fine location with proximity to all area attractions .. Well run, nice job Marriott !!

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Helpful?
Thank prostros
Susan P, Guest Relations Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us aRegards, Susan Perrothers, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From weekend getaways to extended business trips, the Residence Inn Boston Franklin blends the comforts of home with the convenience of a quality hotel. Relax in a quaint New England town, located just a short drive from Boston and downtown Providence, where guests have quick access to sports stadiums, popular attractions and some of the largest corporate offices in the state. Ideal for longer stays, each of our 108 suites feature immaculately renovated kitchens as well as separate living and eating areas. Join friends in our lobby bar Bistro for a cold beverage and light sandwich. We know an exceptional hotel experience is all in the details. Tackle last-minute work projects with our complimentary wireless Internet or unwind while watching an array of premium television programs. Start your day off right with a satisfying breakfast buffet and then melt away tension in our invigorating whirlpool or play a game of tennis at our Sports Court. Feeling sluggish? Grab an energizing workout at the well-equipped fitness center. The Residence Inn Boston Franklin Hotel in Franklin, MA is an ideal starting point for exploring the best attractions in the region. Gillette Stadium at Patriot Place, Wrentham Village Premium Outlets and Boston Logan International Airport are all just minutes from the hotel. Convenience. Service. Style. You won't find another hotel in Franklin that can offer all this at such an affordable rate. ... more   less 

Additional Information about Residence Inn Boston Franklin

Address: 4 Forge Pkwy, Franklin, MA 02038-3157
Region: United States > Massachusetts > Franklin
Price Range: €118 - €286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Franklin 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Boston Franklin Hotel Franklin
Residence Inn Franklin
Franklin Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Boston Franklin staff and other travellers.
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Questions? Get answers from Residence Inn Boston Franklin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure if one side is less train noisy. Might be worth checking.”
 of 5 bubbles I3983PImarkh, 7 Mar 2017 | Read review
“We were on the third floor no issues...”
 of 5 bubbles egana2016, 27 Feb 2017 | Read review
“If want quiet room, ask for a room away from the train station.”
 of 5 bubbles BevAnn30, 23 Feb 2017 | Read review
“If you need a place to stay....this is it.”
 of 5 bubbles smalloy2, 10 Dec 2016 | Read review
“Ground floor room.”
 of 5 bubbles KiwiCanuckNZ, 6 Dec 2016 | Read review
5 of 5