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Residence Inn Boston Dedham

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Residence Inn Boston Dedham
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141 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Reviewed 28 July 2014

Booked this hotel for business as it was on our hospital vendor list for the area. Pool and fitness center unavailable for the 5 days I stayed. Hot water was out two mornings. Room had an odor and could smell cigarette smoke from adjacent room. I requested a quiet room and was placed next to a room with a screaming...

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Helpful?
2Thank dawn b
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. We are sorry to hear we did not meet your expectations during your stay. Although our General Manager is contacting you regarding your stay, you can be assured your concerns are taken very seriously and are being addressed. Our complimentary shuttle is based on availabitly and is first come, first...

Reviewed 26 July 2014

My son and I were in Boston visiting with my mom and stayed at this hotel for four nights and it was well worth it. The staff is so friendly and helpful. A special shout out goes to Kathy! She is one of the best.. she knows everyone by name and goes out of her way to make your stay...

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Helpful?
1Thank Rolisweet
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so happy to hear you and your son enjoyed your stay with us again and look forward to your next visit. Kathy and the rest of the staff will enjoy hearing your kind comments. It is our goal to make our guests feel right at home. Thank you for taking the time to write this review!

Massachusetts
Reviewed 23 July 2014

I landed in this lovely hotel at 1130 pm after bailing on the first hotel I checked into. The front desk staff was very accommodating. The hotel room was large, efficient and very well equipped. The bed was quite comfortable. The room was quiet. The decoration was modern and cozy at the same time. I would definitely recommend this hotel...

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1Thank GrassFan
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Our "Boston Sweetie" would be Kathy who will be thrilled to hear you enjoyed your stay! We strive to make all of our guests comfortable and never get tired of hearing when we do. Thanks so much for the feedback and don't be a stranger!

Nantucket, Mass
Reviewed 21 July 2014

I only made a reservation to stay at the Residence Inn Boston Dedham this afternoon. We haven't stayed there yet. They advertise a Government/Military discount in their "Special Rates". I called and was told yes they have a room and yes they offered the discount and I was quoted $129. for the night. The receptionist then put me on hold...

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Helpful?
Thank reith20
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for your review and interest in our hotel. We are sorry the Government rate was not available for the dates you needed. The Marriott Website lists "Special Discounts” for all Marriott hotels which includes Government/Military, but each individual hotel offers discounts based on availability. Depending on the area and time of year, discount rates may not be available,...

Ontario, Ohio
Reviewed 16 July 2014

I have been to this hotel several times for business. The rooms are superb. Nice couch, kitchen, dishes, and if your in a studio room the TV can swivel around depending on which area you are in. This hotel is within walking distance to Legacy Plaza which has several great restaurants. The breakfast is great and they offer shuttle service...

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Helpful?
Thank Cody C
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for loving our hotel, we love it too! Looking forward to seeing you on your next visit!

Barcelona, Spain
Reviewed 8 July 2014

We spent 15 days with our kids and the experience was great. Miss Kathy made our trip easy and unforgettable. Our both kids were very happy every morning when they went for breakfast and met Miss Kathy with a wonderfull breakfast and a big smile. Thanks "Senora" Kathy for making our stay and trip so wonderfull

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Thank Jorge_Norma
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Fabulous to hear! Kathy does go above and beyond to make our guests feel at home. We hope you will be in the area again soon and thank you for the kind words!

Atlanta
Reviewed 7 July 2014

I read the reviews before arriving and was expecting a great experience but that was not the case. Upon my arrival I asked for a room in a quiet location so i could sleep late since i was there 5 nights. She put me and the end telling me it would be a quiet are and only people that would...

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2Thank atlantaKathleen
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. Keeping our hotel clean and properly maintained is a priority, but we apologize for the inconvenience you experienced during your stay. We are glad to hear you liked our location and hope you will consider staying with us again on your next visit to the area.

Reviewed 5 July 2014 via mobile

The staff was helpful friendly and responsive. The public areas and our rooms were all clean and well kept. The one bedroom suite we stayed in was large and well outfitted with a TV in the bedroom and another in the bedroom. Nice pool and exercise area. Good breakfast. Highly recommended.

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Thank Leo S
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so happy to hear you enjoyed your stay with us. We are in a great location and just finished our fitness room expansion so you came at the right time. We look forward to serving you in the future!

Boston, Massachusetts
Reviewed 28 June 2014

This RI is located right by Legacy Place, which makes it super convenient for just about anything you need. Shopping and food are right there, with a menagerie of restaurants and stores of just about every kind (except Starbucks or DD). There is even a Whole Foods. Hotel is very close to the highway routes 128/95 and easily accesses 495...

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Helpful?
Thank capecodrev
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for your review. We agree we are in a great location and Legacy Place offers many options for shopping and restaurants! Sorry to hear you experienced trouble with the air conditioning. I hope you let the Front Desk know so it could be addressed. We went through total renovations in 2011 and just completed our Fitness Room expansion...

Pemberton, NJ
Reviewed 21 June 2014

At our first visit in March 2014, we did not find the hotel welcoming or enjoyable. Staff was nearly invisible. I had looked forward to the hot tub and was disappointed to find it didn't work. After we completed a survey, the new manager called to ask that we give the property another try. So we reserved a night in...

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Helpful?
2Thank ElsieL
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you so much for the kind words and for taking the time to write a review. We are pleased that you enjoyed you stay and Kathy will be thrilled that you enjoyed her baked goods! We look forward to seeing you on your next visit and know you will be happy with our new expanded fitness rooms and pool...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Boston Dedham

Address: 259 Elm Street, Dedham, MA 02026
Region: United States > Massachusetts > Dedham
Price Range: €135 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Dedham 3*
Number of rooms: 81
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Also Known As:
Residence Inn Boston Dedham Hotel Dedham
Residence Inn Dedham
Dedham Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Boston Dedham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not get a room over any of the entrances or exits - smokers' hangouts at all hours”
 of 5 bubbles BJaneH, 23 Dec 2016 | Read review
“2nd floor was great (less traffic than the main floor)”
  • Queen Room - Kitchen
  • Queen Room
 of 5 bubbles 995alexandram, 30 Nov 2016 | Read review
“Stay away from the highway side.”
 of 5 bubbles ConstantTraveller74, 11 Dec 2015 | Read review
“We stayed in ground floor no. 106 with two rooms equipped w/bathrooms living room n kitchen.”
 of 5 bubbles Carapatanrolly, 15 Oct 2015 | Read review
“We had a top floor room, it seemed pretty quiet.”
 of 5 bubbles X9300ETlisam, 7 Oct 2015 | Read review
5 of 5