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Holiday Inn Boston-Dedham Hotel & Conference Center

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Traveller (69)
Room & Suite (39)
Dining (8)
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Overview
  • Excellent14%
  • Very good23%
  • Average33%
  • Poor19%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
12 Jun13 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (309)
There are newer reviews for Holiday Inn Boston-Dedham Hotel & Conference Center
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All reviewsnice indoor poolbreakfast buffetstayed here for three nightsoff the highwayspacious roomfree shuttlebostonsurgeryclerkmaidschannels
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11 - 15 of 297 reviews
A TripAdvisor Member
205
Reviewed 2 December 2017 via mobile

The food doesn't get any better of fresher than Bamboo. 18 in our party celebrating a birthday and the good news of health . Would have given a 5 star but the men at the host desk are borderline rude and unfriendly and very abrupt....More

Thank A TripAdvisor Member
Response from skarasinski, Director of Sales at Holiday Inn Boston-Dedham Hotel & Conference CenterResponded 11 December 2017

Thank you for your review. I am sorry to know that you were treated rudely but am so glad that you enjoyed your meals! I will certainly share the feedback with the restaurant. Please don't hesitate to reach out directly with any additional feedback. Cheers...More

Reviewed 8 November 2017 via mobile

Stayed for 2 nights. Had a king room in the tower - all very good - had everything we needed. Staff extremely helpful. Shuttle to train station to go to Boston worked very well. Decent mall - legacy plaza - across the road. Would recommendMore

Thank trade25
Response from skarasinski, Director of Sales at Holiday Inn Boston-Dedham Hotel & Conference CenterResponded 10 November 2017

Dear, trade25: Thank you for taking the time to review the hotel. I appreciate your kind and direct words and am so happy to know that you enjoyed your stay, and the area! Looking forward to welcoming you back soon. Stefanie Karasinski Director of Sales...More

Reviewed 30 October 2017

Having to wake up early (4am) to catch a flight at Boston Logan, we found out there was no hot water in the shower. When we called the front desk at 4am, we were told they would give us the keys to another room where...More

Thank ChipoChipolini
Response from skarasinski, Director of Sales at Holiday Inn Boston-Dedham Hotel & Conference CenterResponded 3 November 2017

Dear, ChipoChipolini, Thank you for taking the time to review the hotel. I sincerely apologize for the mishaps you experienced during your stay; certainly not what anyone wants to deal with at 4:00 AM...we were experiencing issues with our hot water and unfortunately could not...More

Reviewed 23 October 2017

The staff members that we dealt with were all very courteous and professional. They tried to accommodate our needs, and when we had a problem with our room, they were able to get us an upgrade. Unfortunately, having a great staff does not make up...More

Thank Rosemary W
Response from skarasinski, Director of Sales at Holiday Inn Boston-Dedham Hotel & Conference CenterResponded 30 October 2017

Dear, Rosemary W: Thank you for taking the time to review the hotel. We are so appreciative of your honest and detailed feedback as it truly tells us where we need to improve. We are currently working on the configurations of our guest rooms. As...More

Reviewed 18 October 2017 via mobile

This was not an inexpensive place to stay, but you might have tbought so based on the condition. Stayed twice for 5 total nights and if not for the convenience of the Avis location would have tried to find somewhere else. Lots of small issues....More

Thank kim5462015
Response from skarasinski, Director of Sales at Holiday Inn Boston-Dedham Hotel & Conference CenterResponded 20 October 2017

Dear, kim5462015: Thank you for taking the time to review the hotel. I feel terrible that you didn't enjoy your stay and want to make it clear that the issues you describe are unacceptable and not the norm! We realize we are an older building...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$122 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$122 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (69)
Room & Suite (39)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
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scammed1015
14 February 2017|
AnswerShow all 8 answers
Response from Elizabeth R | Reviewed this property |
Very safe. There's a nice mall across the street. Not very conveniently located for Boston though. In rush hour it took us 45 minutes.
0
Votes
Cathy H
4 December 2016|
AnswerShow all 6 answers
Response from Rakan K | Reviewed this property |
I think no
0
Votes
lmnopesq
14 May 2016|
AnswerShow all 2 answers
Response from Mark G | Reviewed this property |
The Dedham Conference Center is NOT a pet friendly location for Holiday Inn
0
Votes
Room Tips
"Check bathroom for working toilet and proper ventilation"
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"Definitely choose the tower building. It is newer and cleaner than the original building."
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"Rooms on the second floor or quieter."
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"Check that the Air Conditioning works!!! I am not sure that there are any good rooms. Both we saw were poor."
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