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BEST WESTERN PLUS Chelmsford Inn

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BEST WESTERN PLUS Chelmsford Inn
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255 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Reviewed 2 August 2016

Stayed here on our way home to Pennsylvania from Maine. It was fine for a one night stay. Breakfast was great-lots of options! Beds were comfy but there were ants in the bathroom and the wifi was spotty. Our room was not ready for us at 3:30 when check in is at 3:00. That was a bit frustrating. The pool...

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Helpful?
Thank Heather W
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for sharing your Best Western experience with other travelers. I'm glad to hear you enjoyed your stay with us on your return home to Pennsylvania. I'm thrilled to hear you enjoyed our hot, complimentary breakfast and you were able to take a nice dip in our outdoor pool. I apologize for the delay in check-in, we will certainly...

Newport, New Hampshire
Reviewed 1 August 2016

Our daughter was delivering our first granddaughter and we needed a place to stay the night. This hotel was the only one with a room in a 25 mile radius (except for one very overpriced Comfort Inn). We we accommodated at 4 in the AM and the accommodations were very comfortable.

Review collected in partnership with Best Western
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Helpful?
Thank virginiai2015
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for sharing your wonderful experience with us here and congratulations to your daughter as well! I'm glad to hear you were able to get accommodations for such an early and un-expected arrival. We hope you'll stay with us again if you ever visit the Chelmsford area !

Somerset, Massachusetts
Reviewed 25 July 2016

It was worth the money we paid. i would stay there again. Located close to many restaurants and shopping places and right off the highway. Hotel staff was helpful and friendly. Pool was clean and maintained.

Review collected in partnership with Best Western
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Helpful?
Thank Dawn L
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the opportunity to share your recent stay at the Best Western Plus with other wonderful travelers. I'm excited to hear that you had such a great time and enjoyed your stay and was able to take the opportunity to visit our beautiful, outdoor pool. Being right off of I-495 makes it very easy and convenient for...

Quincy, MA
Reviewed 25 July 2016

We stayed here on a day that reached into the mid to high 90s for temps. While that is unusual for this part of the country, it still routinely gets up into the 80s at this time of year. What a shock to realize that the extremely slow elevator and the corridors above the first floor (the hotel has 5...

Review collected in partnership with Best Western
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Thank Nettie0523
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to share your recent visit with us and other travelers. I want to ensure you that we have certainly addressed both housekeeping and maintenance about the issues that you've addressed. I certainly agree that the temperatures here in Massachusetts can get very high into the high 90's and heat does effect everyone in it....

St. Paul, United States
Reviewed 20 July 2016

Fine for our trip, but nothing exceptional about the hotel. Our hot water was turned off for a day and a half. The hot and cold were also switched in the bathroom. The breakfast was a large display, although few healthy options. The location was nice and provided easy access to the highway. Overall, not great, but fine for a...

Review collected in partnership with Best Western
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Thank Victoria D
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for sharing your experience with the Best Western Plus with other travelers. I'm glad to hear that your trip was a pleasurable one and you were able to took advantage of our hot, complimentary continental breakfast in the am. The convenience of being right off of I-495 in MA makes us the perfect hotel for providing easy on...

Corrales, United States
Reviewed 19 July 2016

Don't be misled by the 5-story brick building you spot when entering the parking lot of this Best Western. It is always clean, well kept up, and has staff that is anxious to server their customers! We've stayed here many times, and each time are pleased. If a problem is encountered, it is remedied quickly.

Review collected in partnership with Best Western
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Thank Cynthia M
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking your time to write such a wonderful review of your recent stay at our property. As the saying goes, "Don't judge a book by its cover" and that's exactly what I think when I read this. We take pride in our hotel from the cleanliness of the interior/exterior to the wonderful staff that keep it running...

Standish, ME, United States
Reviewed 18 July 2016

Every employee I came in contact with was beyond helpful and sincerely nice!! I received a call prior to our teams arrival asking if we needed breakfast at a certain time as our team was playing early both Saturday and Sunday. They switched the normal opening of breakfast from 7am to 6am to accommodate our team and their families. So...

Review collected in partnership with Best Western
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Helpful?
Thank Bonnie B
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for completing this review about your recent stay at the hotel. I'm thrilled to hear that our staff was able to accommodate you and your team with the breakfast times in order for you to make the games on time. We take pride in our wonderful staff here at the hotel. We hope you'll stay with us again...

Rochester, New York
Reviewed 17 July 2016 via mobile

We spent the night at this hotel while we were passing through. It was nice. Basic and clean. The staff was exceptionally friendly and gracious. The lobby is being redecorated so there was not much there, and there was a strong odor of paint and new carpet, but the odor did not affect the guest room. I imagine this will...

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Thank RochesterTraveler585
Margeoc, Front Office Supervisor at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for writing this review about your recent stay at the Best Western. I'm glad you enjoyed your stay and noticed the hotel is currently in renovations with our lobby area. Once we complete renovations to our lobby, we will begin on the guestrooms next. We hope once renovations are completed you will return to visit and see the...

Hermosa Beach, California
Reviewed 12 July 2016

This Best Western hotel seems old and dated. Even though they say they have updated the rooms the mismatched light switches and rusty screws in the bathtub make me believe otherwise. The fan comes on in the bathroom even if you only want light since there is only one ugly brown switch. it is loud and prevented me from listening...

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Helpful?
Thank jdkbeach
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to complete this review on your latest stay at the Best Western. I want to let you know we have certainly reviewed this information with our maintenance department so we may have the opportunity to correct these issues before they have the opportunity to get worse. As you noted, we were working on renovations...

Reviewed 12 July 2016

We would hit this place again, it was well located and everything was perfect, the breakfast place was just complete and good quality, fresh and the people staff are very kind and willing to help you with any of your needs

Review collected in partnership with Best Western
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Thank 345guylainec
Margeoc, Front Office Supervisor at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Dear Guy, Thank you for taking the time to review your past stay at the Best Western Chelmsford and we're certainly glad to hear you enjoyed your time with us. We hope that you'll stay with us again to enjoy the hot, complimentary breakfast and interact again with our friendly staff.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This recently renovated, Three Diamond Massachusetts hotel in Chelmsford is a great choice for a stay in the New England area. The BEST WESTERN PLUS Chelmsford Inn offers guests comfortable accommodations with complimentary HOT breakfast buffet,free high-speed wireless Internet access,Keurig coffee makers and refrigerators in every room. Hotel amenities include an outdoor pool, fitness center, satellite television, free parking and a new restaurant/lounge - Moonstones for all to enjoy. Hotel banquet facilities are also available and are ideal for a special event or business meeting. With easy access to the highway, guests can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to the Boston Logan International Airport. Visitors shouldn't miss America's Industrial Revolution commemorated at the Lowell National Historic Park in neighboring Lowell, Massachusetts. Experience all the rich historical attractions that abound in the Boston and New England region while staying at the BEST WESTERN PLUS Chelmsford Inn- great accommodations and service at a great value. ... more   less 

Additional Information about BEST WESTERN PLUS Chelmsford Inn

Address: 187 Chelmsford Street, Chelmsford, MA 01824
Region: United States > Massachusetts > Chelmsford
Price Range: €97 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chelmsford Inn 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Plus Chelmsford Hotel Chelmsford
Chelmsford Best Western
Best Western Chelmsford Hotel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chelmsford Inn staff and other travellers.
3 questions
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10 months ago
Johnstown PA
over a year ago
South Hadley, Massachusetts
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Chelmsford Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on backside of hotel, not rooms near the highway.”
 of 5 bubbles loisc86, 13 Dec 2016 | Read review
“Courtyard side rooms are quieter”
 of 5 bubbles 970joanb, 2 Oct 2016 | Read review
“Avoid rooms near the elevator”
 of 5 bubbles nodaybut2day, 24 Sep 2016 | Read review
“5th floor was very quiet”
 of 5 bubbles patg766, 26 Aug 2016 | Read review
“I stay on 4 the floor very nice room”
 of 5 bubbles davidk385, 5 Jun 2016 | Read review
5 of 5