Stayed at the Candlewood a while back for work, and I wasn't sure what to expect, but I was really delighted with my experience overall! Much better than anticipated for a two-star property. Everyone was extremely kind, from the front desk to the housekeeping, and I had plenty of space in my room. Beds very comfortable. Easy access to all surrounding areas. I'll definitely stay here again next time I return!
Great, solid beds with decent pillows. Large, clean room was great. Excellent night check-in clerk was very friendly. We also appreciated the convenience of snack café with fair prices!!! The Honor system was respectful and added a feeling of comfort. It feels good to be trusted!!
The room is nice and clean. There is no breakfast at the hotel, only coffee and tea, but the room has a kitchen and there is a supermarked Wegmann very close by, so it works very well together. There is only weekly cleaning at the hotel, but you can get clean towels, when needed. Nice and close to Boston, it´s a 20-25 mins drive.
Although this hotel is a 45 min- 1 hour drive to/from Boston, it is really a place to consider on a trip to the Boston metro area. Our suite was sparkling clean -- just impeccable. It was perfectly appointed, too: from the handsome furniture (I was particularly surprised by the comfortable, clean and nice-looking leather recliner, but the bed and the rest of the furniture were great too!) to the finely furnished bathroom to the wonderful kitchen (featuring an impressive selection of kitchen utensils and appliances), we found our suite to feel like a true home away from home. Also, most of the front desk staff were remarkably nice and professional. Melissa (or Marissa?) and Bobby in particular went really above and beyond. Our only negative experience was with the front desk gentleman when we arrived late at night -- he was extremely rude, unprofessional, and unresponsive to our questions. Fortunately, the rest of the staff (particularly Marissa and Bobby) promptly and politely addressed our queries always with a smile and a great disposition.…
I came with my husband on his work trip for two weeks. He has been staying here for the past two months on and off. While the hotel was convenient for us, I was disappointed that the staff did not do anything when we told them a few times of the noises from the room above us. The guests in the room above are walking really loudly all day and night, beyond 2am. Lot of other thudding, banging noises keep us up all night. My husband has to go to work on weekdays. The staff asked to call them when there was noise. Not acceptable. I cannot Call every night. This is still going on. We check out tomorrow. Very disappointed.
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