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Sonesta ES Suites Burlington

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Sonesta ES Suites Burlington
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385 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Toronto, Ontario
Reviewed 9 May 2016

We stayed in a suite and it was clean and organized and it is recommended for a family. Very happy with the hotel. Also, my family and I really enjoyed the variation in the breakfast served. Would definitely come back!!

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1Thank rossk73
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear rossk73, Thank you very much for providing us with your Tripadvisor review! We are so happy that you found your experience to positive. Thanks for your business and kind comments. We hope to see you again soon. Warm regards, Tom L, General Manager

Toronto, Ontario
Reviewed 2 May 2016

The staff was amazing!! The hotel was very clean. The room was specious and the decor was modern. If i ever go back to that area I would definitely stay there again. I would recommend his place it's very affordable and worth every penny.

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1Thank nabby2016
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear nabby2016, Thank you very much for providing us with your awesome Tripadvisor review! We are so happy that you found the staff to be amazing and your suite to be clean and spacious. Your positive comments have been shared with our staff. Thanks for your business. We hope to see you again sometime soon. Warm regards, Tom L, General...

Boston, Massachusetts
Reviewed 2 May 2016

I always enjoy my stay at this Sonesta. The staff is so friendly and they always want to make sure you feel welcome and you are well taken care of. They always go the extra mile. It is great to be greeted by name.

Review collected in partnership with this hotel
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1Thank carolbA8326JQ
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear carolbA8326JQ, Thank you very much for providing us with your fantastic 5 star review and for your continued loyalty to our hotel! It is always a pleasure to see you back with us. Thanks for your business and kind comments. See you again soon. Warm regards, Tom L, General Manager

Austin, Texas
Reviewed 2 May 2016

nice rooms, convenient to get to, although a little off the main track. Staff very nice, friendly. Breakfast was very good - good choice of options. Very convenient shop for grocery items - did not have to find a grocery store.

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1Thank Catherine M
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Catherine M, Thank you very much for providing us with your very positive review. It is so nice to hear that you found the hotel clean, staff to be helpful and an overall great experience. Traveling certainly can be stressful and creating a seamless and satisfying experience is our #1 priority. Thank you for choosing the Sonesta ES Suites...

Lexington
Reviewed 2 May 2016

The king suite I had was beautiful and clean. The hotel looks new and modern. Bathroom is nice but tub is not deep at all. So no tubs suggested. Fire alarm is sensitive to steam so careful cooking. Great stay!

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1Thank kelly957
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear kelly957, Thank you very much for giving us such a wonderful trip advisor review. It is so nice to hear that you enjoyed your visit. Thanks for the nice comment on design. The designer/contractor team really hit it out-of-the park on our recent renovation. We love it too. We are so pleased that had such a good stay. Thanks...

Simsbury, Connecticut
Reviewed 29 April 2016

Front desk personnel are top notch and will go the extra mile every time. Shuttle service very convenient and prompt. Housekeeping sometimes lacking especially in kitchen areas of rooms. Don't expect rain shower heads in tubs, water saver heads in use and no grab rails in tubs. Be careful!!

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1Thank Ann W
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Ann W, Thank you very much for providing us with your Tripadvisor review! We are so happy that you received top-notch service from our front desk team. We appreciate your feedback regarding housekeeping and shower heads. Your comments have been shared with our staff. Thanks for your business. We hope to see you again sometime soon. Warm regards, Tom...

Burlington, Massachusetts
Reviewed 26 April 2016

Disappointing experience for the fact that after my 3rd day stay at this hotel, I had to call guest services for my room to be cleaned only to be told quite frankly by the staff and the cleaner that was sent over to "clean" my room that it would only be vacuumed on my 7th day of my stay with...

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1Thank Oma1999
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Oma1999, Thank you very much for providing us with your value feedback. I'm so sorry that you encountered the room cleaning issue you shared. As you asked for your room to be 'cleaned', that should have been done without question. Extended Stay modeled hotels don't typically provide Full cleaning service on a daily basis, but rather once or twice...

Shelburne, Vermont
Reviewed 16 April 2016 via mobile

Clean, good hot breakfast, helpful staff. Like most places rooms could use more outlets next to the bed. Wish they and every other chain would get Keurigs in the room instead of the ones they have that can be mold factories. Decor is like living in an IKEA. I'll be back.

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1Thank CampbellFamily888
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear CampbellFamily888, Thank you very much for providing us feedback through your Tripadvisor review. It is nice to hear that you found the hotel clean, staff to be helpful and a satisfying breakfast. Thanks for pointing out the lack of electrical access near your bed. I have to agree that it would be quite useful. In order to help rectify...

Burlington
Reviewed 14 April 2016

Staff was always accommodating with my requests. Room cleanliness was great. Staff helped with all kind of little things. Provided a toaster oven for my use. Helped me understand the rewards program. Gave directions to all the things I needed to find in the area.

Review collected in partnership with Sonesta
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1Thank ericrI9818ZC
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear ericrI9818ZC, Thank you very much for providing us with your fantastic 5 star review! We are so happy that you found your 2 month stay experience to positive. Thanks for your business and kind comments. We hope to see you again soon. Warm regards, Tom L, General Manager

Camden, Maine
Reviewed 7 April 2016

We ended up at the Sonesta Suites because of a medical emergency at Lahey Hospital. From the moment we checked in, things were top notch. Sara at the front desk reception had outstanding customer service. She made us feel like family and helped in many ways with guidance and a caring attitude. She always had a smile and welcome. The...

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Helpful?
1Thank mainer64
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear mainer64, Thank you very much for providing us with your awesome 5 star review! We are so happy that you had such a great stay. We appreciate your kind compliments about our Sara and the brea buffet. Your positive comments have been shared with our staff. Thanks for your business. We hope to see you again sometime soon. Warm...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Sonesta ES Suites, we offer you more than just a place to stay. We give you a place to relax, a place to be productive, and yes... a place that's just a little more fun. SURPRISINGLY spacious Step in and spread out, you'll have more than enough room to relax and recharge. Fully equipped in-suite kitchens plus separate living and sleeping areas are standard, just like home. We've designed the over-sized accommodations in our all-suite hotels to be as flexible as the needs of our guests. From spacious studios to roomy two-bedrooms that sleep up to eight, you'll stay comfortable and connected. SURPRISINGLY accommodating Start the day at our complimentary breakfast buffet complete with a generous assortment of both healthy and indulgent selections. Don't miss our complimentary Evening Social three nights a week (Tuesday-Thursday). Grab a workout in the 24-hour fitness center or enjoy a refreshing dip in the pool. Or get to down to work in our business center or at the over-sized workspace in your suite. Kick back and relax among friends old and new at our evening socials. Then melt to sleep, snug in your super-comfy bed featuring luxurious bedding and king pillows. SURPRISINGLY authentic Who doesn't like receiving something extra? At Sonesta ES Suites, we offer special ways to enjoy your day. From unexpected treats to celebrating the unique culture and flavor of the local community, you'll enjoy a distinctive experience along with the warm, welcoming feeling of family. It's a surprising idea for a hotel. At Sonesta ES Suites, you'll soon discover a new way to love your stay. Additional Details: *Complimentary business center *Complimentary daily full Breakfast Buffet *Comlimentary evenening social Tuesday, Wednesday and Thursday. *Guest laundry facility *24 hour convenience store *Fitness center *Outdoor heated pool (Seasonal; Memorial Day to Labor Day) *Sports court and barbecue pavilion (Seasonal) *Complimentary shuttle to area businesses, shopping, restaurants and attractions within a three mile radius including Lahey Clinic *Expanded cable and complimentary high-speed Internet access *Located 15 miles north of Boston which is home to Fenway Park, Fleet Center/TD Banknorth Garden, Gillette Stadium, Boston Marathon and a prime location for fall foliage EARN FREE NIGHTS! Sonesta Travel Pass brings you more with value-added points and perks, a variety of travel experiences and a growing collection of places to stay. Get points for every dollar you spend and redeem for stays at any Sonesta hotel in the United States. ... more   less 

Additional Information about Sonesta ES Suites Burlington

Address: 11 Old Concord Rd, Burlington, MA 01803-5116
Region: United States > Massachusetts > Burlington
Price Range: €111 - €358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Burlington 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Staybridge Suites Boston Burlington Hotel Burlington
Staybridge Suites Burlington
Burlington Staybridge Suites
Hotel Style:
#1 Romantic Hotel in Burlington
#1 Business Hotel in Burlington
#2 Family Hotel in Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Burlington staff and other travellers.
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Questions? Get answers from Sonesta ES Suites Burlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked staying on the top floor.”
 of 5 bubbles evandyoung, 9 Feb 2017 | Read review
“Handicap rooms are farthest from elevator, so be prepared”
 of 5 bubbles bruce721, 30 Jan 2017 | Read review
“Apparently business travelers can request quiet floor rooms. Though not when traveling with an animal.”
 of 5 bubbles mayar425, 1 Dec 2016 | Read review
“Don't pick a room near the laundry or end of corridor near exit door.”
 of 5 bubbles richardl554867, 1 Dec 2016 | Read review
“Lots of restraunts near by but Tuesday thru Thursday there is a light meal served free.”
 of 5 bubbles DavidBeachlover, 15 Nov 2016 | Read review
5 of 5