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Hilton Garden Inn Burlington

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Hilton Garden Inn Burlington
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840 Reviews from our TripAdvisor Community

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Showing 808: English reviews
Reviewed 16 November 2015

I am a business traveler who has chosen to make the Hilton Garden Inn at Burlington my second home (we are about to have our one year anniversary). The team members always go above and beyond to be welcoming and make your stay comfortable. Jodie, Brittany and Leanne - greet me with a smile (and usually a joke) when I...

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Helpful?
2Thank Dndude
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us so loyally over the past year and for sharing your experience in this review! I'm delighted to hear that the exceptional service you experience at our hotel has kept you coming back week after week. In particular, I'm delighted to hear that our team has gone above and beyond to truly make this your...

Reviewed 16 November 2015

I joined my sisters and their children overnight when we all went to a play at Brandeis University, which is a 15 minute drive. One sister stayed here a month previous as it was close enough to the university and beat out other hotels price-wise. What a find! Kids loved pool, rooms were quiet and bed comfy, wonderful staff (receptionists,...

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1Thank Rosemary C
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for taking the time to write a review of your recent stay at the Hilton Garden Inn Boston/Burlington. I'm so glad you enjoyed everything about your experience, and that you were able to take advantage of our pool and restaurant during your stay. I'm also delighted to hear that my team went above and beyond to make your...

Amityville, New York
Reviewed 10 November 2015

The hotel is well clean, well maintain, trendy room decor. Well courteous , professional and respectful staff. It is conveniently located near highway, shopping center, movie theater and restaurant. A pleasurable stay at this hotel

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1Thank mnapoleon
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about your recent stay. I'm delighted to hear that you enjoyed your accommodations, and that our staff went above and beyond to make your experience with us outstanding. We hope to see you again in the near future when your travels bring you to the Burlington...

West Warren, Massachusetts
Reviewed 9 November 2015

This was our second time at this hotel and the experience has been excellent. The rooms are clean and quiet and the staff is always pleased to help you. The best is the Shuttle Service, which can take you any place, up to 5 miles circumference, from and to the hotel.

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Helpful?
1Thank Javier P
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about your recent return to our hotel. I'm delighted to hear that you were able to take advantage of our complimentary shuttle, and that our staff went above and beyond to make your experience with us outstanding. We hope to see you again in the near...

Belgrade, Maine
Reviewed 3 November 2015

Neat, clean, modern facility and staff were extremely friendly and helpful.Reasonable price. Daughter attends college in Waltham and I've already booked next visit for her theater performance. This may become our "go-to' hotel in the area!

Review collected in partnership with Hilton Garden Inn
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1Thank Mary C
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about your recent stay. I'm glad to hear that, between the service from our staff and the comfort of our guestrooms, you thoroughly enjoyed your time with us. I'm delighted you will be calling the Hilton Garden Inn Burlington your second home when your travels bring...

Durham, United States
Reviewed 30 October 2015

The hotel staff was very friendly and helpful. The hotel reception and hotel room were nice and clean. The only thing I noticed was that sometimes breakfast fruit is not fresh. Overall, I strongly recommend the hotel.

Review collected in partnership with Hilton Garden Inn
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3Thank Eriko Y
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about your recent stay. I'm delighted to hear that you enjoyed your accommodations and that our staff went above and beyond to make your experience with us outstanding. I will certainly follow up with my food and beverage team to make sure we are only serving...

Stroudsburg, Pennsylvania
Reviewed 29 October 2015 via mobile

They were quick efficient and helpful with checking in and out. The only negative I would have is the breakfast buffet area. The "servers" were less than attentive and hard to track down if you needed something like the check. The food was good though just need a better trained staff though they were friendly. We will be back next...

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3Thank Frablefamily
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Boston Burlington. I'm delighted to hear that your enjoyed your stay. We will use your comments to continue improving. I will make sure that I follow up with our food and beverage department to ensure that area is maintained more effectively. We look forward to welcoming you back...

Fishkill, New York
Reviewed 28 October 2015

This HGI is among my Top-2 favorite properties. What makes this operation stand above so many others? Two words: Excellent staff. It is always reassuring whenever Brittany (Happy Birthday!) is working the front desk. She knows her role and her regulars. Jennifer has been promoted from the front desk to catering sales - I miss her smile. It is a...

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3Thank doug r
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about your recent stay. I'm glad to hear that the exceptional service you experience at our hotel has kept you coming back week after week. In particular, I'm delighted to hear that my entire team has gone above and beyond to make this your second home....

New York City, New York
Reviewed 28 October 2015

Seems like this hotel has been fairly recently renovated. It's nicely furnished and spacious. Large room and comfy bed, slept very well both nights. The gym was just OK. They have a bench but no free weights. One of the treadmills had the ipad holder broken off which was inconvenient for me. Breakfast was again just OK. On the first...

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Helpful?
Thank Mactoki
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about our hotel. I'm glad to hear that your enjoyed your stay during your recent stay. I would like to personally apologize for our shortfalls, as it appears your recent stay was not up to your satisfaction with regards to a couple areas of the hotel....

Danville, United States
Reviewed 27 October 2015

The staff at the Hilton Garden Inn was very welcoming and maintain a very clean Hotel. Our room smelled fresh and looked perfect upon entry. Bathroom was up to date and sheets were crisp and clean. A great Hotel Lobby made sitting and waiting for others quite comfortable. A halloween party at the Hotel brought in some messy guests but...

Review collected in partnership with Hilton Garden Inn
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3Thank Chris C
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about your recent stay. I'm delighted to hear that your enjoyed your stay. We take pride in our hotel and work hard to keep guests like to you returning to our property. We hope to see you again in the near future when your travels bring...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Our modern upscale, boutique hotel is conveniently located in the heart of greater Boston’s High –Tech and Professional Business District, 20 minutes from downtown Boston and Logan Airport. Whether coming to the area for business or pleasure, book today with our best rate guarantee and take pleasure in the many comforts of our recent $5 million property renovation. Enjoy our newly unveiled restaurant and lounge featuring contemporary New England fare and many gluten free and heart healthy options, hand crafted by Jose Pena from Sysco. Relax and unwind in our over-sized, indoor saltwater swimming pool or work out in our state of the art fitness center. Our complimentary Hotel Shuttle is available to take you to many local attractions as well as upscale shopping and dining. ... more   less 

Additional Information about Hilton Garden Inn Burlington

Address: 5 Wheeler Road, Burlington, MA 01803
Region: United States > Massachusetts > Burlington
Price Range: €101 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Burlington 3*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Hotels.com, Orbitz and Priceline so you can book your Hilton Garden Inn Burlington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Burlington Hotel Burlington
Hilton Burlington
Burlington Hilton Garden Inn
Hotel Style:
#1 Green Hotel in Burlington
#2 Business Hotel in Burlington
#3 Family Hotel in Burlington
#4 Romantic Hotel in Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Burlington staff and other travellers.
10 questions
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Kittery Point, Maine
2 months ago
San Diego, California

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Questions? Get answers from Hilton Garden Inn Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were originally on the fourth floor but one of the elevators is broken and they were cleaning the carpets with a huge hose.”
  • maidcart at 5pm in the afternoon. 1st floor
  • Hallway all the time.
  • random back of towels in the hallway
 of 5 bubbles sabrinacat, 4 Sep 2016 | Read review
“Don't stay on the ground floor.”
 of 5 bubbles sloomis31, 29 Aug 2016 | Read review
“Let the staff recommend dining spots. They know the best”
 of 5 bubbles davidgU4582FV, 25 Jul 2016 | Read review
“Hotel is 2 minutes form the mall yet sets in a woodland environment,”
 of 5 bubbles 071157, 10 Jul 2016 | Read review
“Way too noisy next to the elevators.”
 of 5 bubbles yuliad960, 5 Jul 2016 | Read review
5 of 5