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Residence Inn Boston Brockton

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Residence Inn Boston Brockton
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133 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Boston Brockton
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Showing 127: English reviews
Glastonbury, Connecticut
Reviewed 19 July 2016

I was running a race at nearby Stonehill College, and this was by far the closest hotel (although not a bargain by any standards, it wasn't any more expensive than options up to 10-15 miles away). The room was a little run-down and needed some renovation, but it was also very clean and well-appointed. But what made this a positive...

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Helpful?
Thank Jonathan P
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

It warms my heart to hear our staff took such good care of you. This is what hospitality is all about. We look forward to seeing again soon.

Stoke-on-Trent, United Kingdom
Reviewed 2 July 2016 via mobile

Plenty of parking. Front desk very helpful and polite. Room great. Large. Plenty of desk space and charge points. Some weird noises from air con and plumbing. Pool quiet and clean. Breakfast good. Rate included happy hour with pizza and beer and wine. Great atmosphere. Would stay again.

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Helpful?
Thank Mr_Mote
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Thank you for taking the time to provide your feedback. We appreciate your kind words on our courteous and welcoming staff as well as our renovated rooms. We hope be able to serve you again when you visit Borckton in the future

NY
Reviewed 1 July 2016

They do it right! The room was great as expected. They did NOT learn the new trick of removing the desk, the desk was there and very useful as a stand for tablets, chargers and phones. Breakfast was well organized and everything was in stock. There was none of the ridiculous waiting for things to be restocked. The staff was...

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Helpful?
Thank AmoBari
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Nothing makes us more happy than to read about our team making such a impact our our guests experience. So happy to hear you enjoyed your stay with us. We hope to see you many more times.

Nebraska
Reviewed 27 May 2016 via mobile

Nice location!! The room was comfortable, clean & quiet for the most part. Having the kitchenette was really nice and convenient. The staff was really helpful as well. They also had a really good variety for the continental breakfast as well.

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Helpful?
1Thank brenNebraska
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Thank you for taking the time to provide us with your feedback. We are always listening to our guests and constantly making changes to better our guest experience.We appreciate having you with us. . We truly hope to see you with us again.

Brockton, Massachusetts
Reviewed 18 May 2016 via mobile

So... all in all not a bad stay, a little overpriced. Room was pretty clean, large space, adequate bathroom/makeup area. An overhaul of mattresses needed but also adequate for a 1-2 night stay. Front desk helpful and pleasant.

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1Thank marisolt651
KyriaAvila, General Manager at Residence Inn Boston Brockton, responded to this review

Thank you for taking the time to provide us with your feedback. We appreciate having you with us. We are always listening to our guests and constantly making changes to better our guest experience. We truly hope to see you with us again. Annabelle Colon General Manager

New York City, New York
Reviewed 12 May 2016

I have to say I have nothing but glowing praise for this hotel. The service, the room, the breakfast. All wonderful. The staff couldn't be more professional and courteous. More than that, they went out of their way to make sure my stay was a good one. I especially want to call out Mara, who scrambled to make me a...

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1Thank Elektrared
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Thank you so much for taking the time to share. Our property is beautiful but it is our staff that makes us who we are.

Reviewed 10 May 2016

Nice facility -- new carpeting in hallways. Updated common area. As always a very good free breakfast. Friendly, accommodating staff. Comfortable clean rooms. Could use a little updating on the cabinetry in the rooms, but otherwise quite nice.

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Thank Dianne P
Massachusetts
Reviewed 9 May 2016

We needed a place to stay for just under a week in between closing on a home we sold and one we purchased. This was the perfect place for a longer stay. It appeared that everything had recently been renovated. Our room was spotless and comfortable. The grounds were well maintained and the staff was very friendly. Convenient location right...

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1Thank akitchen756
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Thank you for sharing your experience. Happy to hear you and your family enjoyed yourselves while you stayed with us. Our hotel have 2 doggie station around the grass area, but i will make sure housekeeping goes more often to does areas to prevent this problems.

Reviewed 4 May 2016

We stay here all the time, and normally love it, but had a bad experience this past weekend. The issues started while we were trying to book and called. We asked about a room and were told they were all booked. I asked when I could call to see if there were cancellations, and we were told that it's rare...

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Helpful?
Thank Hadley E
KyriaAvila, Manager at Residence Inn Boston Brockton, responded to this review

Dear Hadley E, Thank you for taking the time to share your experience from your most recent stay with us. Please accept our apologies for the inconveniences you encountered during your reservation process; as well as, your check-in upon your arrival. Our goal is to provide exceptional service for all our guest and we have failed to do so with...

South San Francisco, California
Reviewed 2 May 2016

Pros: 1. Clean - the staff does a great job at maintaining the facility as a whole. 2. Staff - my interactions with staff were all phenomenal. Everyone was polite, friendly, professional, responsive, etc. 3. Full kitchen - two electric burners with pots, pans, kitchen tools. They even had a peeler. Cons: 1. Inconsistent housekeeping - by this, I mean...

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1Thank ingo_b

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
All suite hotel features fully-equipped kitchens with appliances, 2-burner stovetop, and microwave. Complimentary full breakfast buffet every morning and light dinner Monday-Thursday.Free access to our swimming pool, fitness room, and Wireless/High Speed Internet access available. ... more   less 

Additional Information about Residence Inn Boston Brockton

Address: 124 Liberty St, Brockton, MA 02301-5521
Region: United States > Massachusetts > Brockton
Price Range: €155 - €250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Brockton 3*
Number of rooms: 88
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Also Known As:
Residence Inn Boston Brockton Hotel Brockton
Brockton Residence Inn
Residence Inn Brockton
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Boston Brockton staff and other travellers.
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Questions? Get answers from Residence Inn Boston Brockton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor inside rooms were quieter. Corner suites are a little larger.”
 of 5 bubbles avmeadow, 2 Nov 2016 | Read review
“Choose a high floor with a street lamp that is closer to your living space vs the bedroom.”
 of 5 bubbles VaBelle35, 26 Sep 2016 | Read review
“Do not get room 102 as under stairs and next to highway”
 of 5 bubbles 929virginiav, 7 Aug 2016 | Read review
“I have stay on all the floors and all the rooms are great.”
 of 5 bubbles 534harveya, 27 Jul 2016 | Read review
“Only one elevator - room 402 is far from the elevator so you had to walk up four flights of stairs with luggage.”
 of 5 bubbles akitchen756, 9 May 2016 | Read review
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