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We did not get to use the pool, so I can't comment on that. Only good things were that the water was hot and staff seemed nice. We booked a room for 3 adults and 2 children, but room only had 2 full size beds....More
My first recommendation when reading the reviews for this place is to ignore the older ones. This place has changed and is hitting it's stride. I have been here several times in the past months and each time, I leave happier and come back. Huge...More
Response from sal p, Manager at Bedford Plaza Hotel - BostonResponded 12 December 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More
Bedford Plaza's staff are welcoming and take great care of their guests. The hotel is an old building. The first floor and public areas have all been carefully and practically redone. Everything is clean. The pool is sparkling and very tempting. We're from Florida and...More
This hotel is in a good location, and it obviously used to be a great hotel. Right now it is also obvious they are scrimping on maintenance. If they invested in some refurbishment it would be a great hotel again.
Huge room, clean bed and bathroom.
Breakfast is a joke. Pool was closed due to maintenance. Although the pool area is really nice, high ceiling, open atmosphere etc.
Parking was nice, spacious and safe.
Overall building has lots of potential but staff have yet to...More
Your reservation must have been Non-Refundable, when you make a "non-refundable" reservation through third party, you forget that they must get paid, if you can add (2+2), you will understand how they are going to get paid... More
Your reservation must have been Non-Refundable, when you make a "non-refundable" reservation through third party, you forget that they must get paid, if you can add (2+2), you will understand how they are going to get paid if you did not participate in paying very little money that you paid to book it with them under the conditions you booked it under. I would recommend you read the fine print before making your reservations next time anywhere with anyone.